SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Putnam County

Our Google Reviews
(845) 228-1090
4.9
(139 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

We have many of our cleaning technicians certified and continually trained in biohazard recovery and the safe approaches to bio-threats. We understand the sensitivity of situations like this, and that is why our team can arrive quickly with all of the necessary mitigation and cleaning solutions to address the primary concerns with that first visit to your damaged property. We can appreciate how stressful and traumatic that many biohazardous situations can be for property owners, so our entire division can approach these incidents with empathy and compassion to help our customers through the trying experience.

Bio-threats can come in many forms, and our growing biohazard cleaning crew can handle all of these situations. We can address cleaning and recovery for sewage, hoarding, animal infestations/carcasses, traumas, drug labs, chemical spills, and other concerns that could arise with properties throughout the Hudson Valley. With our 24/7 response to biohazards, our SERVPRO of Putnam County team can address these concerns in commercial properties like Dutchess Stadium to homes in Cold Spring.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

"Friendly, courteous and quick"

Nanci D.
Hopewell Junction

"Truthfully, it's the best job I have ever had done to my carpet"

Cecilia J.
Mohegan Lake

The cleaners were courteous, helpful and patient

Patrick & Rose C.
Brewster

"Excellent service and very thorough"

Phyllis S.
Carmel

"Ted was professional, courteous and caring"

Myrtle P.
Mohegan Lake

Great Job Done

John L
Brewster

Team was excellent and considerate. 

Ivy O.
Pawling

I would like to thank Zack, Joan and the whole team for all of their hard work and professionalism during this difficult time for us. 

Chris & Faith L.
Brewster

I want to especially thank Zack Suppies for his professionalism throughout this difficult process. He always responded to my questions and concerns in a timely manner. He and his team went above and beyond to make sure the job was completed and completed well. Thank you so much for all your help and guidance. 

Deanna L.
Poughkeepsie

"Friendly, courteous and quick"

Nanci D.
Hopewell Junction

"Truthfully, it's the best job I have ever had done to my carpet"

Cecilia J.
Mohegan Lake

The cleaners were courteous, helpful and patient

Patrick & Rose C.
Brewster

"Excellent service and very thorough"

Phyllis S.
Carmel

"Ted was professional, courteous and caring"

Myrtle P.
Mohegan Lake

Great Job Done

John L
Brewster

Team was excellent and considerate. 

Ivy O.
Pawling

I would like to thank Zack, Joan and the whole team for all of their hard work and professionalism during this difficult time for us. 

Chris & Faith L.
Brewster

I want to especially thank Zack Suppies for his professionalism throughout this difficult process. He always responded to my questions and concerns in a timely manner. He and his team went above and beyond to make sure the job was completed and completed well. Thank you so much for all your help and guidance. 

Deanna L.
Poughkeepsie

About Us

Proudly Restoring Mahopac, NY—One Neighbor at a Time

At SERVPRO, restoration isn’t just a service—it’s personal. We’re proud to serve the Mahopac community not just as a business, but as your neighbors, friends, and problem-solvers when life throws a curveball.

We’re Lisa Ann and Scott Smith, lifelong residents of Putnam County. After founding a successful construction company back in 1997, we made the leap into restoration in 2013 and brought our expertise home to Mahopac in 2018. What started as a husband-and-wife operation quickly grew into a full-blown family affair—our three sons and two daughters-in-law are all part of the team, helping us run day-to-day operations and provide top-tier care to our customers.

Our crew of 25+ isn’t just skilled—they’re licensed, certified, and handpicked for their professionalism, empathy, and commitment to getting the job done right. From water and fire damage restoration to mold remediation and biohazard cleanup, we bring real experience and heart to every call. We’re IICRC-certified, EPA lead-safe, and trained in everything from commercial drying to structural repair.

What Makes SERVPRO Mahopac Strong:

  • Family-Owned & Community-Focused: We live here, work here, and support local causes from the American Red Cross to area fire companies.
  • Deep Local Roots: Active with the Mahopac-Carmel Chamber, BOMA, and other business networks.
  • Knowledge That Builds Confidence: With a background in construction, we don’t just clean up—we rebuild better.

Whether it's restoring storm damage near Lake Mahopac or handling smoke cleanup in a historic Mahopac home, we bring care, speed, and craftsmanship to every job. Because to us, every customer is part of our extended family.

Let SERVPRO help bring comfort, clarity, and restoration to your Mahopac home or business when you need it most.

Scott C. & Lisa Ann L. Smith
Scott C. & Lisa Ann L. Smith
Owners of SERVPRO of Putnam County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.