Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of NE Monroe County
Service Areas
Need Water Removal or Flood Cleanup?
When your Rochester home or business has water damage from flooding or leaks, you need the company that can respond immediately. SERVPRO of NE Monroe County has the expertise and equipment to properly restore your property. SERVPRO of NE Monroe County uses advanced water damage inspection and extraction equipment to find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal. We are locally owned and operated and have been in business for 40 years. We are nationally known and understand the science of drying. Call today - our estimates are always free!
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of NE Monroe County helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of NE Monroe County is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
SERVPRO,
To your employees who helped me out when I really needed you folks.
Everyone was very professional and polite. I am glad your company is around to help.
Thank you, Mary Jo
Mike, I needed to write a note of thanks…too often, you probably hear about the things that did NOT go well.
On Aug 15, you came to my home, and assessed the water damage to my basement. I had a business meeting in Syracuse later that day, yet needed to have someone assess the damage and determine how to ward off additional damage from occurring. Thanks to your efforts, two wonderful SERVPRO professionals came out to my home within an hour, set up blowers/dehumidifier – allowing me to jump in the car and head out of town (while knowing that the water damage was being taken care of.)
Zeke and Dan are truly awesome representatives of SERVPRO. Both were professional, compassionate and efficient. Today’s labor market is tight, and it’s hard to find good help. These gentlemen are top notch. Please be sure to recognize them for their outstanding customer service!
Thank you again for the peace of mind that I gained in using SERVPRO.
Doreen S
Where do I begin, to all of you that came to our house, Bryan, Gary and the whole work crew and to Sydney. We are so thankful and grateful for all you did for us after dealing with our flooded basement. Your professionalism, your sensitivity to our feelings in dealing with our losses, your friendliness, your positive attitude in cleaning the mess in an undesirable situation was totally amazing! Our basement today is better & more organized than when we moved in 41 years ago! Thank you!!
I truly can't say enough about how much we appreciate SERVPRO's flexibility. We are very pleased with the workmanship and the staff. Especially the receptionist Andrea!
The team was extremely helpful, hard working, and thoughtful through the entire project . We would definitely recommend your company to our friends and family !
I would definitely call again if I need this type of service and I will be definitely recommending your company. The guys really did a job well done! Thank you so much!
I wanted to write to thank you for being understanding and rectifying the situation at hand. It means more than you can know. My husband passed away in March and this is the first time I am dealing with these types of household issues on my own. I was so nervous of being the stereotypical "screwed over" woman that I may have over-reacted at first. At any rate, I really do appreciate your generosity and I want you to know that I will make sure to speak highly of you and your company! Thank you again!
Very professional and very dependable. Jon was especially helpful and considerate. He did an amazing job cleaning up my house. Thank you for coming to our rescue so quickly! This disaster has been very traumatic for us and we really appreciate all the help from Andrea and Mike! Thank you for being so friendly and helpful!
Unbelievable job! Incredible from start to finish. Love it, the attic never looked this good in 100 years! Love you Carol!
About Us
SERVPRO of NE Monroe County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of NE Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of NE Monroe County can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of NE Monroe County.
We pride ourselves on providing incredible customer service while making the process as seamless as possible. If you would like to schedule service for your home or business, we got you!
Serving the greater Rochester area since 1979, SERVPRO is the cleaning and restoration brand you know and trust.
