
Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of NE Monroe County
Service Areas
Your Local Fire Restoration Company
When your Rochester area home or business suffers fire damage, it can be especially devastating. Fire and smoke damage is especially destructive. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. We specialize in fire and water damage restoration; it’s the cornerstone of our business. SERVPRO of NE Monroe County has the specialized fire and water damage equipment that allow us restore your home to pre-fire condition. And the expertise to help you through this difficult time.


Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services


Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry


Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of NE Monroe County is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Had Tyler and Mark come to my house to clean up recent water damage and they were great!!!! Punctual, hard working, and very knowledge! Highly recommend!
I would definitely call again if I need this type of service and I will be definitely recommending your company. The guys really did a job well done! Thank you so much!
Thank you so much for the prompt, efficient service. There was no mess and Reuben did a wonderful job on the carpets. Thanks so much!
They did an excellent job on cleaning our rooms after our fire. The guys were very courteous and friendly. They over exceeded our expectations. Our carpets and couches are like "new". We are very happy with the results!! Would definitely recommend!!
Did a great job! Very friendly people and courteous!
SERVPRO,
To your employees who helped me out when I really needed you folks.
Everyone was very professional and polite. I am glad your company is around to help.
Thank you, Mary Jo
Mike, I needed to write a note of thanks…too often, you probably hear about the things that did NOT go well.
On Aug 15, you came to my home, and assessed the water damage to my basement. I had a business meeting in Syracuse later that day, yet needed to have someone assess the damage and determine how to ward off additional damage from occurring. Thanks to your efforts, two wonderful SERVPRO professionals came out to my home within an hour, set up blowers/dehumidifier – allowing me to jump in the car and head out of town (while knowing that the water damage was being taken care of.)
Zeke and Dan are truly awesome representatives of SERVPRO. Both were professional, compassionate and efficient. Today’s labor market is tight, and it’s hard to find good help. These gentlemen are top notch. Please be sure to recognize them for their outstanding customer service!
Thank you again for the peace of mind that I gained in using SERVPRO.
Doreen S
Outstanding and prompt. A level of professionalism that you don't witness too often these days! You should highly value and be very proud of John. They represent your company in an extremely positive manner.
I wanted to write to thank you for being understanding and rectifying the situation at hand. It means more than you can know. My husband passed away in March and this is the first time I am dealing with these types of household issues on my own. I was so nervous of being the stereotypical "screwed over" woman that I may have over-reacted at first. At any rate, I really do appreciate your generosity and I want you to know that I will make sure to speak highly of you and your company! Thank you again!
About Us
SERVPRO of NE Monroe County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of NE Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of NE Monroe County can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of NE Monroe County.
We pride ourselves on providing incredible customer service while making the process as seamless as possible. If you would like to schedule service for your home or business, we got you!
Serving the greater Rochester area since 1979, SERVPRO is the cleaning and restoration brand you know and trust.