About Us
SERVPRO of NE Monroe County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of NE Monroe County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of NE Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of NE Monroe County can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of NE Monroe County.
We pride ourselves on providing incredible customer service while making the process as seamless as possible. If you would like to schedule service for your home or business, we got you!
Serving the greater Rochester area since 1979, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- CCT - Carpet Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- SCT - Subrogation Claims Training
- WRT - Water Damage Restoration Technician
Payment Info
The following cards are accepted:What our
customers are saying
We had SERVPRO of North East Monroe County come out for a mold inspection and had a great experience. They were professional, thorough, and took the time to explain everything clearly and answer our questions. The whole process was easy and reassuring, and we really appreciated how knowledgeable and helpful they were. Would definitely recommend!
Customer service is excellent, crews are very professional. They make a stressful situation much easier to deal with.
The Servpro team did a great job removing the water and drying the basement. They kept my loss to an absolute minimum.
Was very happy with how quickly Servpro was able to come out. Michael and Mark were great, they worked efficiently, explained the process and were very polite. Thank you!
Very detailed oriented, would recommend
Great service and incredible customer service!! Would highly recommend!
Came with an hour of calling and were super helpful in a time when my basement was flooding. They were super helpful. Thank you some to Michael and Dillon were super helpful talking through everything and removing all the wet and damaged items. They did an Amazing Job.
I had water damage from an ice dam and SERVPRO sent Michael, Julian, Garrett, and Dillion for mitigation. They were prompt, professional, and efficient. They made a stressful situation easier and did an excellent job. Thank you!
Water damage from this winter (2026) resulted in damage to our kitchen ceiling and our 3 season porch. The guys were great, on time, removed the affected area, walls and ceiling, kept the mess contained with plastic sheeting, cleaned up afterwards and placed dryers strategically to prepare for drywall, etc. , which will also be done by Serpro. Could not be happier with results.