The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of NE Monroe County

59 Reviews
4.9
Leave Us A Review
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of NE Monroe County has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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SERVPRO of NE Monroe County is the premier water damage, fire damage, and mold damage restoration company in the local area. If you have any questions, our team is available around the clock to help. Our team is knowledgeable, and has the experience to handle any size job. When disasters happen, timing is critical to make sure the least amount of secondary damage happens. 

SERVPRO of NE Monroe County has been locally owned and operated here in Rochester since 1979. We service all areas in Rochester including but not limited to, West Irondequoit, East Irondequoit, and Webster.

We are dedicated to providing the highest quality service to quickly make it "Like it never even happened."

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Large or small emergencies, your Rochester, NY area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of NE Monroe County, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
59 Reviews
4.9
Leave Us A Review
Jennifer Summers
26 days ago

Customer service is excellent, crews are very professional. They make a stressful situation much easier to deal with.

Robert Calcagno
4 months ago

The Servpro team did a great job removing the water and drying the basement. They kept my loss to an absolute minimum.

Molly Kearns
4 months ago

Was very happy with how quickly Servpro was able to come out. Michael and Mark were great, they worked efficiently, explained the process and were very polite. Thank you!

dillon cartagena
4 months ago

Very detailed oriented, would recommend

Rachel Bourbonnais
4 months ago

Great service and incredible customer service!! Would highly recommend!

Calogero DiStefano
5 months ago

Came with an hour of calling and were super helpful in a time when my basement was flooding. They were super helpful. Thank you some to Michael and Dillon were super helpful talking through everything and removing all the wet and damaged items. They did an Amazing Job.

Allison Cima
6 months ago

I had water damage from an ice dam and SERVPRO sent Michael, Julian, Garrett, and Dillion for mitigation. They were prompt, professional, and efficient. They made a stressful situation easier and did an excellent job. Thank you!

John Behre
6 months ago

Water damage from this winter (2026) resulted in damage to our kitchen ceiling and our 3 season porch. The guys were great, on time, removed the affected area, walls and ceiling, kept the mess contained with plastic sheeting, cleaned up afterwards and placed dryers strategically to prepare for drywall, etc. , which will also be done by Serpro. Could not be happier with results.

Charles Enscoe
6 months ago

Michael and Abdul arrived punctually and demonstrated exceptional efficiency. They proactively safeguarded the work area from dust and debris by erecting a tent that shielded the floor and its immediate vicinity. Their swift and efficient completion of the task was accompanied by regular communication, ensuring my satisfaction and addressing any concerns promptly. Their responses were both satisfactory and courteous. Overall, their performance was commendable.

About Us

SERVPRO of NE Monroe County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of NE Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of NE Monroe County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of NE Monroe County.

We pride ourselves on providing incredible customer service while making the process as seamless as possible. If you would like to schedule service for your home or business, we got you!

Serving the greater Rochester area since 1979, SERVPRO is the cleaning and restoration brand you know and trust.

Douglas Glassman
Douglas Glassman
Owner of SERVPRO of NE Monroe County

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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