Call: (585) 482-9390
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The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of NE Monroe County

63 Reviews
4.9
Leave Us A Review
(585) 482-9390We’re Here to Help® 24/7
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

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Water Damage

Rapid extraction, drying, and restoration for floods, leaks, and burst pipes.

Fire Damage

Fire Damage

Complete smoke and soot removal, odor control, and structural restoration after fire emergencies.

A mold remediation technician in a white protective suit, face mask, and yellow gloves scraping and treating black mold from a wall using a tool and cleaning solution.

Mold

Professional inspection, containment, and safe removal of mold to protect your property and health.

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Storm

Emergency response for severe weather events: boarding up, tarping, debris removal, and other services.

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Construction

Full-service reconstruction and rebuilding to restore your property to its pre-loss condition.

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Specialty Cleaning

Deep cleaning for air ducts and HVAC systems, biohazard, odor removal, graffiti cleanup, and much more.

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General Cleaning

Heavy duty cleaning services for carpets, drapery, upholstery, and hardwood floors. 

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Commercial

Recovery and regular maintenance cleaning to keep your business running smoothly.

Additional Services
Sewage CleanupBiohazard/Crime SceneVirus/Pathogen CleaningAir Duct/HVAC CleaningCarpet/UpholsteryCeiling/Floor/WallsDocument RestorationDrapes/BlindsOdor RemovalRoof Tarping/Board UpVandalism/GraffitiContents

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of NE Monroe County has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™

Quick Links

Learn More About UsJoin Our TeamCommercial Services

Service Area

Rochester, NY | Irondequoit, NY | Webster, NY
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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SERVPRO of NE Monroe County is the premier water damage, fire damage, and mold damage restoration company in the local area. If you have any questions, our team is available around the clock to help. Our team is knowledgeable, and has the experience to handle any size job. When disasters happen, timing is critical to make sure the least amount of secondary damage happens. 

SERVPRO of NE Monroe County has been locally owned and operated here in Rochester since 1979. We service all areas in Rochester including but not limited to, West Irondequoit, East Irondequoit, and Webster.

We are dedicated to providing the highest quality service to quickly make it "Like it never even happened."

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Large or small emergencies, your Rochester, NY area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of NE Monroe County, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
63 Reviews
4.9
Leave Us A Review
Scott Z

Can absolutely rely on Servpro to do a great job! Jordan was amazing and professional! Highly recommend!

Samantha Nentarz

Had servpro come over and they were amazing! Tyler L and Jordan were very professional. Would highly recommend!

Michael Marianetti

I was welcomed and treated with outstanding respect. Tyler and the crew were the best. And completed the job better than expected. Tyvm

Stacy

We had SERVPRO of North East Monroe County come out for a mold inspection and had a great experience. They were professional, thorough, and took the time to explain everything clearly and answer our questions. The whole process was easy and reassuring, and we really appreciated how knowledgeable and helpful they were. Would definitely recommend!

Jennifer Summers

Customer service is excellent, crews are very professional. They make a stressful situation much easier to deal with.

Robert Calcagno

The Servpro team did a great job removing the water and drying the basement. They kept my loss to an absolute minimum.

Molly Kearns

Was very happy with how quickly Servpro was able to come out. Michael and Mark were great, they worked efficiently, explained the process and were very polite. Thank you!

dillon cartagena

Very detailed oriented, would recommend

Rachel Bourbonnais

Great service and incredible customer service!! Would highly recommend!

About Us

SERVPRO of NE Monroe County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of NE Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of NE Monroe County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of NE Monroe County.

We pride ourselves on providing incredible customer service while making the process as seamless as possible. If you would like to schedule service for your home or business, we got you!

Serving the greater Rochester area since 1979, SERVPRO is the cleaning and restoration brand you know and trust.

Read More
Douglas Glassman
Douglas Glassman
Owner of SERVPRO of NE Monroe County

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SERVPRO of NE Monroe County
572 Titus Ave
Suite E
Rochester, NY 14617
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©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024

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