Emergency Water Extraction & Structural Drying Services

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  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Roanoke Rapids
Our Google Reviews
(252) 537-3473
4.8
(83 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
83 Reviews
4.8
Leave Us A Review
Ashley Usalis
about 1 month ago

Great Service! Very attentive and honest and helpful!

Esther M Watford
6 months ago

Servpro was the second company I contacted. Shane came out to assess my water damage.Shane was very friendly and knowledgeable. Then the mold remediation team came out led by Salvador.He was friendly, professional, and patient with answering all my questions that I probably had asked Shane before. The other two workers were friendly and efficient. I was very satisfied with the work they did. They left everything safe and mold free. Thank you Servpro, Shane, and Salvador for the good work you do.

Pamela Green
7 months ago

Salvador and team (Ms. Esperanza) were very courteous during our inspection. I am very appreciative of the information and care they provided while inspecting our home after an unexpected fire. Their prompt response was also a plus. I’d advise people in need of their services to definitely reach out. Thank you in advance for the care your team will provide in future.

Scott Griffies
7 months ago

We found we had a water leak and was put in touch with ServPro in Roanoke Rapids. All i can say is the experience has been outstanding. After initial meeting Salvador and Codi were dispatched to my home in just a couple days. These two have worked constantly being as professional as can be. They kept me informed on progress and explained as they went along. What a great feeling to have conscientious men correcting a really bad situation for us. Again i can only hope that there performance is recognized and rewarded.

Willie Riddick
7 months ago

God bless you! Your company sent 2 amazing young men to our place. Their names were Salvador and Cody! These two men are so talented and professional. They made me feel so joyous when they let me know that everything was going to be alright with our property. What a blessing they are to your company. Thank you Servpro. I am so blessed to have talked with Mr. Logan and he is such a blessing. He made my wife and I feel so comfortable during this process. Our guest house was flooded out but your company has been very supportive, helpful to us.( SEPTEMBER 2, 2026 ) NEW REVIEW I WANTED YOU TO KNOW THAT I LOVE AND APPRECIATE YOUR COMPANY. Very pleased with your service. I am waiting patiently for a response from you for recovery and reconstruction to my garage apartment. The insurance company is not giving all the money to recover that you all are asking for but I do have half of the money now. I am praying that we can come to terms with what I have and get this resolved. Can’t wait to hear from you. I have been waiting for a response for 3 weeks but I know you all haven’t forgotten me! You all are my family

Kenneth J Smith Smith
7 months ago

Salvador and Cody did an excellent job in a timely manner.

Eboni Wilkins
8 months ago

Salvador and his team are great people always friendly and get the job done

Gio
9 months ago

Great work done to perfection. Johan was very respectful and hard working

Abel Nunez
9 months ago

They did a wonderful job. great people very much recommend

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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