Water Damage Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Mt. Airy, Pilot Mountain helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Mt. Airy, Pilot Mountain is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
We had a wonderful experience with this company. They were very helpful durning a stressful time when our water heater busted, and were all very professional. John and Ramey took great care of us and made the process as seamless as possible answering any questions we had. Great communication as well!
First things first. My name is Wilbur Arrington. A few months back(2 days before Memorial Day), we had a water line come disconnected from the dishwasher. Needless to say, it ran for approximately 7-8 hours before I caught it. It damaged our dining room, kitchen, and laundry room very badly. I got in touch with Servpro and they were very quick with a response and someone was here within about 60 minutes. He looked around and I signed the contract with them for water mitigation and also about the rebuild. The water mitigation went fine and they did an excellent job. I would highly recommend them for their professional services and timely management. After this is where it started to go downhill on my part. Apparently I was expecting a little too much, too fast. I got upset with how long it was taking to get started on the rebuild, so I posted pictures and had some unpleasant things to say about the company. I was totally in the wrong for doing that. I really didn’t understand how slow my insurance company was going to be, and I took it out on the wrong people. I sincerely apologize to ServPro of Mt. Airy and their owners and staff. After I finally got the insurance company to come around and do their job, I had already alienated ServPro. Once again, I apologize to them, and would very highly recommend them for any of your disaster relief.
From Cameron to Remey everyone was fantastic and so helpful! We got flooded with water from a flash storm but not enough that I had to have full restoration, it was my rug, but they come out got the rest of the water out for me and were so nice throughout the entire service though it only took them like an hour at most. 10/10
Servpro done a great job removing some mold from the cab of a vehicle!
Servpro and the clean-up team came to my mom's house the day after Christmas after a sewage back-up flooded her finished basement. They did a great job and I wish I could remember everyone's name who helped with cleaning up all the sewage, with the sanitation, with packing up my mom's furniture and home decor, etc. They also had to put in new floors and had to bring everything back out of storage. There were several crews helping and my mom and I truly appreciate all of them, especially because I live out of town. Sherry Wagner, Carl, and Chris Campbell, were so professional and patient with us, along with others. We appreciate them and would use Servpro again!
We were faced with a sewer line leak in our basement. Cameron and his team professionally addressed the haul off and clean up in a expedited manner. If ever faced with a similar situation, we would definitely use them again!
Very impressed ! Cameron and his crew were thorough, prompt and professional. They dealt directly with the insurance adjuster to take some of the burden off of us during an already stressful time. Would highly recommend to anyone needing their services.
I recently had flooding from a hose that came off in my bathroom. Flooded bath, br, 3 closets and hallway. Servpro out of Mt. Airy was great! Got everything dried out and no mold. Very polite, respectful young men.Very knowledgeable. Would absolutely recommend and would use again.
Cameron and his team were great to work with very professional and fast.
