Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Mt. Airy, Pilot Mountain
Service Areas
Need Water Removal or Flood Cleanup?
Water damage can strike at any time. Our SERVPRO team is always ready for your call with water extraction services nearby because we understand time is of the essence when water damages your property. Whether a water leak, pipe burst, sewage backup or you experience a basement flood, we are dedicated to responding quickly with our top-tier equipment to clean up and restore your home or business property.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
SERVPRO of Mt. Airy, Pilot Mountain is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
We had SERVPRO come out to clean our couches, rugs, and carpet. I have had several other professionals provide the same services to the same areas and the stains have never been lifted. When I called SERVPRO it was honestly more for peace of mind knowing that everything was clean. I did not expect the stains to actually be removed since no one else has ever been able to do it before. When they were finished everything looked brand new, smelled amazing, and there were NO more stains anywhere. They were very professional, polite, on time, and most of all thorough. They did not leave until the job was completely done to my satisfaction and theirs. I highly recommend them and only them to anyone who is looking for similar services.
"SERVPRO installed two split systems in our home. Very professional and extremely knowledgeable. Fine gentlemen!"
"So thankful for SERVPRO Mt Airy. They helped tremendously with a remodel we recently did."
"The team cleaned our sofas and chairs that needed cleaning long before now. They brought our furniture back to life. They treated it with Scotchgard to make it like new again. We left them in the home to do their job while we were gone for the day. They are gentlemen in everyway and very trustworthy. I recommend them for your cleaning needs! Oh and by the way, I will not wait so long between cleanings this time. Thanks SERVPRO!"
"I was extremely satisfied with the service and have already recommended them to others in the area. Great customer service service!!"
They were so genuine and made sure the job was done 110% … no shortcuts. I highly recommend for whatever job you are needing them for.
"They are the best. I have been pleased with all their work. When I called SERVPRO they were at my house in 1 hour ready to go to work. They have been "GREAT."
We had to call them for a water leak, and they were at our house in no time. Because of their quick response and excellent knowledge, they were able to save our solid hardwood floors from damage and our carpet. Once they finished cleaning up and drying out the house we only had to paint a few walls. I would call these guys anytime!!
We had SERVPRO come out to clean our couches, rugs, and carpet. I have had several other professionals provide the same services to the same areas and the stains have never been lifted. When I called SERVPRO it was honestly more for peace of mind knowing that everything was clean. I did not expect the stains to actually be removed since no one else has ever been able to do it before. When they were finished everything looked brand new, smelled amazing, and there were NO more stains anywhere. They were very professional, polite, on time, and most of all thorough. They did not leave until the job was completely done to my satisfaction and theirs. I highly recommend them and only them to anyone who is looking for similar services.
"SERVPRO installed two split systems in our home. Very professional and extremely knowledgeable. Fine gentlemen!"
"So thankful for SERVPRO Mt Airy. They helped tremendously with a remodel we recently did."
"So thankful for SERVPRO Mt Airy. They helped tremendously with a remodel we recently did."
"The team cleaned our sofas and chairs that needed cleaning long before now. They brought our furniture back to life. They treated it with Scotchgard to make it like new again. We left them in the home to do their job while we were gone for the day. They are gentlemen in everyway and very trustworthy. I recommend them for your cleaning needs! Oh and by the way, I will not wait so long between cleanings this time. Thanks SERVPRO!"
"I was extremely satisfied with the service and have already recommended them to others in the area. Great customer service service!!"
They were so genuine and made sure the job was done 110% … no shortcuts. I highly recommend for whatever job you are needing them for.
"They are the best. I have been pleased with all their work. When I called SERVPRO they were at my house in 1 hour ready to go to work. They have been "GREAT."
We had to call them for a water leak, and they were at our house in no time. Because of their quick response and excellent knowledge, they were able to save our solid hardwood floors from damage and our carpet. Once they finished cleaning up and drying out the house we only had to paint a few walls. I would call these guys anytime!!
We had SERVPRO come out to clean our couches, rugs, and carpet. I have had several other professionals provide the same services to the same areas and the stains have never been lifted. When I called SERVPRO it was honestly more for peace of mind knowing that everything was clean. I did not expect the stains to actually be removed since no one else has ever been able to do it before. When they were finished everything looked brand new, smelled amazing, and there were NO more stains anywhere. They were very professional, polite, on time, and most of all thorough. They did not leave until the job was completely done to my satisfaction and theirs. I highly recommend them and only them to anyone who is looking for similar services.
About Us
SERVPRO of Mt. Airy, Pilot Mountain
SERVPRO of Mt. Airy, Pilot Mountain is a veteran-owned restoration and construction company proudly serving Surry and Stokes Counties. With a foundation built on service, quality, and community, our mission is to provide expert assistance when you need it most. We specialize in water, fire, mold, and storm damage restoration, offering 24/7 emergency response and complete solutions—from initial cleanup to the final rebuild.
As a licensed NASCLA General Building Contractor and an IICRC Certified Firm, our highly trained team is committed to making it “Like it never even happened.” Through continuous training and industry certification, our staff is equipped with the knowledge and skill to handle any size disaster. With access to SERVPRO’s nationwide network of qualified franchises, no damage is too large or too small.
Our owner, James Gosnell, brings years of experience in property restoration and commercial construction as the driving force behind our mission. A United States Marine Corps veteran, James served in two overseas deployments before earning his Bachelor of Finance from the University of South Alabama. Prior to opening this franchise, he managed large-scale commercial flooring projects across Florida and North Carolina, building expertise in complex and fast-moving construction environments. His leadership, discipline, and deep industry knowledge ensure that SERVPRO of Mt. Airy, Pilot Mountain consistently delivers results that exceed expectations.
We are also dedicated to our community—training and developing local employees, fostering meaningful careers, and building a stronger future for the families and businesses we serve.
Since 1967, SERVPRO has been the cleaning and restoration brand that homeowners and businesses trust nationwide. At SERVPRO of Mt. Airy, Pilot Mountain, we’re proud to carry that tradition forward here in Surry and Stokes Counties.
If you would like to schedule service for your home or business, please call today!
