
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Mt. Airy, Pilot Mountain
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
They were so genuine and made sure the job was done 110% … no shortcuts. I highly recommend for whatever job you are needing them for.
"They are the best. I have been pleased with all their work. When I called SERVPRO they were at my house in 1 hour ready to go to work. They have been "GREAT."
We had to call them for a water leak, and they were at our house in no time. Because of their quick response and excellent knowledge, they were able to save our solid hardwood floors from damage and our carpet. Once they finished cleaning up and drying out the house we only had to paint a few walls. I would call these guys anytime!!
We had SERVPRO come out to clean our couches, rugs, and carpet. I have had several other professionals provide the same services to the same areas and the stains have never been lifted. When I called SERVPRO it was honestly more for peace of mind knowing that everything was clean. I did not expect the stains to actually be removed since no one else has ever been able to do it before. When they were finished everything looked brand new, smelled amazing, and there were NO more stains anywhere. They were very professional, polite, on time, and most of all thorough. They did not leave until the job was completely done to my satisfaction and theirs. I highly recommend them and only them to anyone who is looking for similar services.
"SERVPRO installed two split systems in our home. Very professional and extremely knowledgeable. Fine gentlemen!"
"So thankful for SERVPRO Mt Airy. They helped tremendously with a remodel we recently did."
"The team cleaned our sofas and chairs that needed cleaning long before now. They brought our furniture back to life. They treated it with Scotchgard to make it like new again. We left them in the home to do their job while we were gone for the day. They are gentlemen in everyway and very trustworthy. I recommend them for your cleaning needs! Oh and by the way, I will not wait so long between cleanings this time. Thanks SERVPRO!"
"I was extremely satisfied with the service and have already recommended them to others in the area. Great customer service service!!"
About Us
SERVPRO of Mt. Airy, Pilot Mountain
SERVPRO of Mt. Airy, Pilot Mountain is a veteran-owned restoration and construction company proudly serving Surry and Stokes Counties. With a foundation built on service, quality, and community, our mission is to provide expert assistance when you need it most. We specialize in water, fire, mold, and storm damage restoration, offering 24/7 emergency response and complete solutions—from initial cleanup to the final rebuild.
As a licensed NASCLA General Building Contractor and an IICRC Certified Firm, our highly trained team is committed to making it “Like it never even happened.” Through continuous training and industry certification, our staff is equipped with the knowledge and skill to handle any size disaster. With access to SERVPRO’s nationwide network of qualified franchises, no damage is too large or too small.
Our owner, James Gosnell, brings years of experience in property restoration and commercial construction as the driving force behind our mission. A United States Marine Corps veteran, James served in two overseas deployments before earning his Bachelor of Finance from the University of South Alabama. Prior to opening this franchise, he managed large-scale commercial flooring projects across Florida and North Carolina, building expertise in complex and fast-moving construction environments. His leadership, discipline, and deep industry knowledge ensure that SERVPRO of Mt. Airy, Pilot Mountain consistently delivers results that exceed expectations.
We are also dedicated to our community—training and developing local employees, fostering meaningful careers, and building a stronger future for the families and businesses we serve.
Since 1967, SERVPRO has been the cleaning and restoration brand that homeowners and businesses trust nationwide. At SERVPRO of Mt. Airy, Pilot Mountain, we’re proud to carry that tradition forward here in Surry and Stokes Counties.
If you would like to schedule service for your home or business, please call today!
