
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Mt. Airy, Pilot Mountain
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Mt. Airy, Pilot Mountain we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We had SERVPRO come out to clean our couches, rugs, and carpet. I have had several other professionals provide the same services to the same areas and the stains have never been lifted. When I called SERVPRO it was honestly more for peace of mind knowing that everything was clean. I did not expect the stains to actually be removed since no one else has ever been able to do it before. When they were finished everything looked brand new, smelled amazing, and there were NO more stains anywhere. They were very professional, polite, on time, and most of all thorough. They did not leave until the job was completely done to my satisfaction and theirs. I highly recommend them and only them to anyone who is looking for similar services.
"SERVPRO installed two split systems in our home. Very professional and extremely knowledgeable. Fine gentlemen!"
"So thankful for SERVPRO Mt Airy. They helped tremendously with a remodel we recently did."
"The team cleaned our sofas and chairs that needed cleaning long before now. They brought our furniture back to life. They treated it with Scotchgard to make it like new again. We left them in the home to do their job while we were gone for the day. They are gentlemen in everyway and very trustworthy. I recommend them for your cleaning needs! Oh and by the way, I will not wait so long between cleanings this time. Thanks SERVPRO!"
"I was extremely satisfied with the service and have already recommended them to others in the area. Great customer service service!!"
They were so genuine and made sure the job was done 110% … no shortcuts. I highly recommend for whatever job you are needing them for.
"They are the best. I have been pleased with all their work. When I called SERVPRO they were at my house in 1 hour ready to go to work. They have been "GREAT."
We had to call them for a water leak, and they were at our house in no time. Because of their quick response and excellent knowledge, they were able to save our solid hardwood floors from damage and our carpet. Once they finished cleaning up and drying out the house we only had to paint a few walls. I would call these guys anytime!!
We had SERVPRO come out to clean our couches, rugs, and carpet. I have had several other professionals provide the same services to the same areas and the stains have never been lifted. When I called SERVPRO it was honestly more for peace of mind knowing that everything was clean. I did not expect the stains to actually be removed since no one else has ever been able to do it before. When they were finished everything looked brand new, smelled amazing, and there were NO more stains anywhere. They were very professional, polite, on time, and most of all thorough. They did not leave until the job was completely done to my satisfaction and theirs. I highly recommend them and only them to anyone who is looking for similar services.
"SERVPRO installed two split systems in our home. Very professional and extremely knowledgeable. Fine gentlemen!"
"So thankful for SERVPRO Mt Airy. They helped tremendously with a remodel we recently did."
"So thankful for SERVPRO Mt Airy. They helped tremendously with a remodel we recently did."
"The team cleaned our sofas and chairs that needed cleaning long before now. They brought our furniture back to life. They treated it with Scotchgard to make it like new again. We left them in the home to do their job while we were gone for the day. They are gentlemen in everyway and very trustworthy. I recommend them for your cleaning needs! Oh and by the way, I will not wait so long between cleanings this time. Thanks SERVPRO!"
"I was extremely satisfied with the service and have already recommended them to others in the area. Great customer service service!!"
They were so genuine and made sure the job was done 110% … no shortcuts. I highly recommend for whatever job you are needing them for.
"They are the best. I have been pleased with all their work. When I called SERVPRO they were at my house in 1 hour ready to go to work. They have been "GREAT."
We had to call them for a water leak, and they were at our house in no time. Because of their quick response and excellent knowledge, they were able to save our solid hardwood floors from damage and our carpet. Once they finished cleaning up and drying out the house we only had to paint a few walls. I would call these guys anytime!!
We had SERVPRO come out to clean our couches, rugs, and carpet. I have had several other professionals provide the same services to the same areas and the stains have never been lifted. When I called SERVPRO it was honestly more for peace of mind knowing that everything was clean. I did not expect the stains to actually be removed since no one else has ever been able to do it before. When they were finished everything looked brand new, smelled amazing, and there were NO more stains anywhere. They were very professional, polite, on time, and most of all thorough. They did not leave until the job was completely done to my satisfaction and theirs. I highly recommend them and only them to anyone who is looking for similar services.
About Us
Our Owner, James Gosnell has 18 years + experience in property restoration and commercial construction. This depth of knowledge and ability to serve clients needs are the driving force behind SERVPRO of Mt. Airy, Pilot Mountain's mission.
James is a former United States Marine who served in two oversees deployments. After serving, he earned his Bachelor of Finance from the University of South Alabama. Prior to opening this franchise, James was a Project Manager on large scale commercial flooring projects in Florida and North Carolina. He's experienced in managing complex and fast moving construction projects.
SERVPRO of Mt. Airy, Pilot Mountain specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Mt. Airy, Pilot Mountain can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Mt. Airy, Pilot Mountain.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
