
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
This space is cleaner than it was at move in 5 years ago. The crew was on time, efficient, polite and was patient in answering all questions. They kept in touch with me during the whole process. When finished, they texted me to check out the area and determine if it met with my approval or if they could do more. Their name fits. They serve the community in a professional way. Kudos to the SERVPRO Crew!!!
We had a water line break in our bathroom and went into the basement in a bedroom. A Horrible mess. We want to Thank all the employees that came to help clean up .A Great Staff of people. Shane, Dan,Courtney, Stephanie,Fernando, Justin . Your all Great workers. We will be happy to recommend this company .Thank You again SERVPRO.
Mark , Steve , Chad and Tiffany have done a fantastic job with the situation I have in my home . They have went above and beyond to accommodate , help and do anything they can to make a bad situation less stressful . I would recommend serve pro to anyone in need of the services you provide . They all definitely deserve FIVE STARS ??
They provide wonderful customer service and proven results!
Great work and customer service! Bobby, Mark, and Jordan from SERVPRO of Northwest Genesee County were the best-polite, efficient, and hardworking! Thank you for getting out to our home as quickly as you did, especially in light of the mass flooding in our area and therefore many homes in need of water cleanup and restoration. We appreciated all your work and the ability that you possessed in helping your customers to stay calm through such a trying experience.
We had a flood in our basement and SERVPRO was out within hours. Friendly, professional staff. Thank you to Shina & Fernando for all the help. I would recommend SERVPRO of Northwest Genesee County for any water clean up. This is actually 2nd time we have used your services, that's how great the service was!
I would highly recommend SERVPRO. Bobby and Dominique and others did a fine job. Also special thanks to Farm Bureau Insurance and Steve our agent who we contacted first and he started the process of the contacts regarding the leak inside our home and the roof damage. Those of us who work in the people field quite often receive more complaints, than compliments. So I'm happy to give this deserving "shout out."
I had the misfortune of coming back from vacation to find over four and a half feet of water in my basement this past January, my pipes froze up and broke, water ran for over four days. The damage was huge and the cleanup was even bigger than expected. I just came back to an outstanding cleanup job done by Mark Hoffman and Bob Tate, they did way more than they had too to make the basement better than it was?? it was a big clean up job and u guys nailed it so thank you.
So yes, I recommend SERVPRO of Northwest Genesee County for any clean up job, big or small?? I just hope the rest of the rebuild on my home goes as well.
Dave and his team got our flooded basement cleaned and dried faster than I could imagine! They started within a couple hours of our broken well plumbing being fixed, worked out an awesome claim with our insurance company and had our new flooring being installed much faster than we expected. Highly recommend SERVPRO and will definitely use again if needed!
