Mark , Steve , Chad and Tiffany have done a fantastic job with the situation I have in my home . They have went above and beyond to accommodate , help and do anything they can to make a bad situation less stressful . I would recommend serve pro to anyone in need of the services you provide . They all definitely deserve FIVE STARS ??

They provide wonderful customer service and proven results!

Great work and customer service! Bobby, Mark, and Jordan from SERVPRO of Northwest Genesee County were the best-polite, efficient, and hardworking! Thank you for getting out to our home as quickly as you did, especially in light of the mass flooding in our area and therefore many homes in need of water cleanup and restoration. We appreciated all your work and the ability that you possessed in helping your customers to stay calm through such a trying experience.

We had a flood in our basement and SERVPRO was out within hours. Friendly, professional staff. Thank you to Shina & Fernando for all the help. I would recommend SERVPRO of Northwest Genesee County for any water clean up. This is actually 2nd time we have used your services, that's how great the service was!

I would highly recommend SERVPRO. Bobby and Dominique and others did a fine job. Also special thanks to Farm Bureau Insurance and Steve our agent who we contacted first and he started the process of the contacts regarding the leak inside our home and the roof damage. Those of us who work in the people field quite often receive more complaints, than compliments. So I'm happy to give this deserving "shout out."

I had the misfortune of coming back from vacation to find over four and a half feet of water in my basement this past January, my pipes froze up and broke, water ran for over four days. The damage was huge and the cleanup was even bigger than expected. I just came back to an outstanding cleanup job done by Mark Hoffman and Bob Tate, they did way more than they had too to make the basement better than it was?? it was a big clean up job and u guys nailed it so thank you.So yes, I recommend SERVPRO of Northwest Genesee County for any clean up job, big or small?? I just hope the rest of the rebuild on my home goes as well.

Dave and his team got our flooded basement cleaned and dried faster than I could imagine! They started within a couple hours of our broken well plumbing being fixed, worked out an awesome claim with our insurance company and had our new flooring being installed much faster than we expected. Highly recommend SERVPRO and will definitely use again if needed!

Any company that supports local businesses has my respect and recommendation!