SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of South Springfield, Agawam, Longmeadow

Our Google Reviews
(413) 372-4115
4.5
(54 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Our septic tank overflowed into our home. We looked for a company to take care of the cleanup not aware that the company we called did not know what they were doing. We ended up calling SERVPRO as was recommended to us by plumber. They really know their business. The mess was cleaned up quickly and the service was impressionable. They even took the time to explain to me why they needed to use certain cleaning materials. If you ever have a septic issue you should call them. 

Sara
Huntington

When dealing with a recent flood in my basement I had called SERVPRO of South Springfield/Agawam for help. They went out of their way to explain the process and why it should be done in that way. They are very knowledgeable in their field and really do care about their customers. 

Frankie
Agawam

They came in like gang busters and rid my parents' bathroom of mold. They did a great job. Highly recommend!

Val S.
Springfield

Fire star service!

Elisa Echevarria
Agawam

SERVPRO was a godsent, they came out and worked with the insurance company directly to take care of the restoring our home after a fire. We had no idea what to do, but they walked us through every step. They are extremely knowledgeable in this field and I let everyone know how they helped me and my family through this crisis. 

Thank you SERVPRO

Pearl
Longmeadow

My toilet broke on my 3rd floor bathroom and leaked all the way to the basement. I had called another company to deal with the clean up and everything seemed to be ok. A few months later I started seeing black mold. I ended up getting SERVPRO to come out and clean up the mold that was most likely from the leak on my bathroom a few months back. Next time I call SERVPRO first. 

Crystal L
Springfield

Being a local plumber people are always asking me who to call when they have either a broken pipe or a sewage backup, to clean up the mess. I always refer them to SERVPRO of South Springfield/Agawam. They are the most knowledgeable in their field. 

Douglas
Springfield

I had mold in my home and called a company that I thought knew what they were doing. A few months later I smelled a musty smell. I had my home tested and low and behold I had mold in my home in the same place where the previous company had cleaned the mold up. 

I called SERVPRO since I noticed on their website that they are certified. Glad I did, the mold is gone!

Thanks SERVPRO

David R.
Ludlow

I have used other companies in the past for mold, and when I had yet another issue of mold in my home I decided to call SERVPRO of South Springfield/Agawam to deal with it this time. They were professional and knowledgeable in this field. 

The guys that came to my home to work on the issue knew exactly what they were doing and were very thorough. They even took out time to answer any and all questions I had on the subject. Keep up the good work guys. 

Ronald W
Westfield

Our septic tank overflowed into our home. We looked for a company to take care of the cleanup not aware that the company we called did not know what they were doing. We ended up calling SERVPRO as was recommended to us by plumber. They really know their business. The mess was cleaned up quickly and the service was impressionable. They even took the time to explain to me why they needed to use certain cleaning materials. If you ever have a septic issue you should call them. 

Sara
Huntington

When dealing with a recent flood in my basement I had called SERVPRO of South Springfield/Agawam for help. They went out of their way to explain the process and why it should be done in that way. They are very knowledgeable in their field and really do care about their customers. 

Frankie
Agawam

They came in like gang busters and rid my parents' bathroom of mold. They did a great job. Highly recommend!

Val S.
Springfield

Fire star service!

Elisa Echevarria
Agawam

SERVPRO was a godsent, they came out and worked with the insurance company directly to take care of the restoring our home after a fire. We had no idea what to do, but they walked us through every step. They are extremely knowledgeable in this field and I let everyone know how they helped me and my family through this crisis. 

Thank you SERVPRO

Pearl
Longmeadow

My toilet broke on my 3rd floor bathroom and leaked all the way to the basement. I had called another company to deal with the clean up and everything seemed to be ok. A few months later I started seeing black mold. I ended up getting SERVPRO to come out and clean up the mold that was most likely from the leak on my bathroom a few months back. Next time I call SERVPRO first. 

Crystal L
Springfield

Being a local plumber people are always asking me who to call when they have either a broken pipe or a sewage backup, to clean up the mess. I always refer them to SERVPRO of South Springfield/Agawam. They are the most knowledgeable in their field. 

Douglas
Springfield

I had mold in my home and called a company that I thought knew what they were doing. A few months later I smelled a musty smell. I had my home tested and low and behold I had mold in my home in the same place where the previous company had cleaned the mold up. 

I called SERVPRO since I noticed on their website that they are certified. Glad I did, the mold is gone!

Thanks SERVPRO

David R.
Ludlow

I have used other companies in the past for mold, and when I had yet another issue of mold in my home I decided to call SERVPRO of South Springfield/Agawam to deal with it this time. They were professional and knowledgeable in this field. 

The guys that came to my home to work on the issue knew exactly what they were doing and were very thorough. They even took out time to answer any and all questions I had on the subject. Keep up the good work guys. 

Ronald W
Westfield

About Us

SERVPRO of South Springfield, Agawam, Longmeadow has proudly served the local communities since 1967. We understand the stress and disruption that fire, water, or storm damage can cause to your home, business, and daily life. That’s why we offer a personalized approach tailored to every emergency or disaster.

We specialize in the cleanup and restoration of residential and commercial properties, including fire and smoke damage, water damage, mold and mildew remediation, and sewage cleanup. No job is too large or too small, and our team is equipped to handle it all.

Our highly trained staff undergoes initial and ongoing training at SERVPRO’s corporate facility and maintains regular IICRC industry certifications. With nationwide support from a network of qualified franchises, you can trust that your property is in capable hands.

Available 24/7, our experienced team uses industry-leading equipment to restore your property quickly and safely, making it “Like it never even happened.”

Call today to schedule service for your home or business. SERVPRO is the cleaning and restoration brand you know and trust.

Ilya I. Press
Ilya I. Press
Owner of SERVPRO of South Springfield, Agawam, Longmeadow

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.