
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
All of the staff were very professional and accommodating from the moment I called the office explaining my situation until the moment they completed the cleanup. I would highly recommend SERVPRO for any and all types of professional cleaning.
When our hot water heater let go, we called SERVPRO South Springfield/Agawam to clean up and assess the damage. The response was great; the crew was able to come out late in the evening to clean up the standing water and start the drying process. The crew was very professional and did a great job cleaning up and preserving our finished basement. Through their efforts, we were able to preserve all the drywall in the basement and the tile floor in the bathroom. The administrative staff was very helpful and pleasant to deal with as well.
SERVPRO of South Springfield/Agawam responded immediately to my emergency. They were very knowledgeable and helpful. I greatly appreciate all that they had done.
We had sever ice dams that built up on our roof and has caused a leak coming through the roof. I called SERVPRO and they responded quickly to resolve our issue. What a relief!!!
Thanks guys!
When we received high winds, SERVPRO of South Springfield/Agawam was there to help clean up all of the water. They made a stressful situation go very smoothly. Highly recommend them for any and all of your emergency clean up needs.
They did an absolutely fantastic job and they were extremely fast about it. My entire basement was completely destroyed and they had everything completely fixed up within 2 days. It's not a huge basement, but the damage was extensive and after they left it basically looked non existent. They also helped me find someone to make sure that the situation didn't occur again and we finished it and it's now a very gorgeous room instead of a dank dark scary place. Lol
Thanks for the help with the roof from the very heavy rainstorm.
A tree had fallen into our home during a severe rain storm. SERVPRO had immediately responded to clean up the water that had come into our home. Their professionalism is outstanding, and their knowledge of what needed to be done and why was superb. Highly recommend these guys.
I had mold in my basement, and it was making my kids and I sick. I had SERVPRO of South Springfield/Agawam come out and give me an estimate. I was very surprised that the removal of mold could be so expensive. When I brought this up to them, they immediately put me at ease. They handled dealing with my insurance, and were out to start the job the very next day. They took the time to go over everything they were doing, explained the process, and answered any questions I had. They worked quickly and did an amazing job!!!! The office staff was always available to speak to me, and the guys in my home were very professional, cleaned up after themselves, and dealt with my children/dogs on a several occasions. They were patient and understanding of the fact that it was extremely difficult for me and my family, and did everything they could to minimize the time we were out of our home. I would definitely recommend them to anyone who is in need of water, fire, or mold remediation!!!!!! Thank you so much Matt, Jamie, Tashawn,Olga, and the rest of the crew!!!!!
