Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of The New Orleans Westbank
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
The ability to remove Biohazard substances does require licensing and extensive training. These substances could be harmful to the community if not disposed of properly. The common biohazard substances we encounter are animal carcasses, raw sewage, human remains, bloodborne pathogens, and other toxic wastes. Some of these issues may be the result of a personal tragedy, so we promise to act with both discretion and passion throughout service.
The proper disposal of Biohazard substances is often completed at a separate facility. Federal laws from the Environmental Protection Agency (EPA) often demand individual bagging or demolition of substances. Our biohazard technicians are well-versed in the proper disposal of substances like these and can take them with us after service is complete.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
I was completely satisfied with and attitude of SERVPRO and the employees. They answered all my questions promptly and made me comfortable with the actions they took. They even took the time to explain to me every step of the process.
Very good job.
Thanks to Nick and Gordan coming the day I called, the water damage could have been so much worse! They were prompt and very professional. This is the second time I've had to use SERVPRO and I would recommend to anyone with water damage or damage from fire.
The crew and supervisors were all very friendly and helpful.
The techs were prompt and got right to work. They were pleasant and knowledgeable. It was a great experience in a bad situation.
With so many damages simultaneously, I never thought our property would look the same. Thank you SERVPRO.
I wouldn't trust anyone with restoring my family's heirlooms, but I knew right away that your restorers knew what they were doing.
I'm surprised the team showed up with all of the equipment you'd need. There were no delays in getting our house restored.
Even though we only needed cleanup, I am grateful that your team still worked fast to get it done and get us living comfortably again.
I was completely satisfied with and attitude of SERVPRO and the employees. They answered all my questions promptly and made me comfortable with the actions they took. They even took the time to explain to me every step of the process.
Very good job.
Thanks to Nick and Gordan coming the day I called, the water damage could have been so much worse! They were prompt and very professional. This is the second time I've had to use SERVPRO and I would recommend to anyone with water damage or damage from fire.
The crew and supervisors were all very friendly and helpful.
The techs were prompt and got right to work. They were pleasant and knowledgeable. It was a great experience in a bad situation.
With so many damages simultaneously, I never thought our property would look the same. Thank you SERVPRO.
I wouldn't trust anyone with restoring my family's heirlooms, but I knew right away that your restorers knew what they were doing.
I'm surprised the team showed up with all of the equipment you'd need. There were no delays in getting our house restored.
Even though we only needed cleanup, I am grateful that your team still worked fast to get it done and get us living comfortably again.
About Us
SERVPRO of the New Orleans Westbank was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater New Orleans community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced significant water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of New Orleans Westbank has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Westbank home to fire damage in a commercial building in downtown New Orleans, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of New Orleans Westbank pride ourselves on exceeding these standards.
Fire damage is common in old homes and businesses in New Orleans and the surrounding areas. Our community boasts many beautiful homes built in the 1900s, but these homes can have dated electrical systems, making them more susceptible to fire damage. SERVPRO of New Orleans Westbank will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you have a need for water, fire, or mold restoration work in the Greater New Orleans area, please call SERVPRO of New Orleans Westbank where we will treat you like family.
