About Us
Here to Help® 24/7.
SERVPRO of The New Orleans Westbank
About Us
SERVPRO of the New Orleans Westbank was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater New Orleans community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced significant water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of New Orleans Westbank has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Westbank home to fire damage in a commercial building in downtown New Orleans, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of New Orleans Westbank pride ourselves on exceeding these standards.
Fire damage is common in old homes and businesses in New Orleans and the surrounding areas. Our community boasts many beautiful homes built in the 1900s, but these homes can have dated electrical systems, making them more susceptible to fire damage. SERVPRO of New Orleans Westbank will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you have a need for water, fire, or mold restoration work in the Greater New Orleans area, please call SERVPRO of New Orleans Westbank where we will treat you like family.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- RCT - Rug Cleaning Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- UFT - Upholstery & Fabric Cleaning Technician
- IICRC Certified Firm
- CMT - Commercial Carpet Maintenance Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- OCT - Odor Control Technician
- FCT - Floor Care (Hard Surfaces) Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
What our
customers are saying
I'm surprised the team showed up with all of the equipment you'd need. There were no delays in getting our house restored.
With so many damages simultaneously, I never thought our property would look the same. Thank you SERVPRO.
Not that I want to, but if I ever do have another problem, I know who to call! Thank you SERVPRO!
We were very happy with SERVPRO! They were helpful and professional! I hope we do not need them again but if we do I will not hesitate to call them!
Great job!
I wouldn't trust anyone with restoring my family's heirlooms, but I knew right away that your restorers knew what they were doing.
I was completely satisfied with and attitude of SERVPRO and the employees. They answered all my questions promptly and made me comfortable with the actions they took. They even took the time to explain to me every step of the process.
Very good job.
Even though we only needed cleanup, I am grateful that your team still worked fast to get it done and get us living comfortably again.
I'm surprised the team showed up with all of the equipment you'd need. There were no delays in getting our house restored.
With so many damages simultaneously, I never thought our property would look the same. Thank you SERVPRO.
Not that I want to, but if I ever do have another problem, I know who to call! Thank you SERVPRO!
We were very happy with SERVPRO! They were helpful and professional! I hope we do not need them again but if we do I will not hesitate to call them!
Great job!
I wouldn't trust anyone with restoring my family's heirlooms, but I knew right away that your restorers knew what they were doing.
I was completely satisfied with and attitude of SERVPRO and the employees. They answered all my questions promptly and made me comfortable with the actions they took. They even took the time to explain to me every step of the process.
Very good job.
Even though we only needed cleanup, I am grateful that your team still worked fast to get it done and get us living comfortably again.