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Fire Damage Restoration

24/7 Emergency Fire Service
  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7.

SERVPRO of The New Orleans Westbank

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(504) 348-7526

Service Areas

New Orleans, LA | Gretna, LA | Belle Chase, LA | Terrytown, LA | Harvey, LA | Marrero, LA | Westwego, LA | Algiers, LA | Avondale, LA | Waggaman, LA

Your Local Fire Restoration Company

A core part of fire remediation is removing the unpleasant odors as well as the soot and smoke. In our experience, most are contained and only cause minor damages to property. However, removing all signs of a recent event like this does require expertise. Our specialist fire crew chief has over seven years of experience in remediating commercial and private properties and can help get your home back to its preloss condition.

The thick odors left behind after the burning of synthetic materials, in particular, can become an unpleasant reminder of a recent fire. We use industrial thermal foggers which vaporize pairing agents and neutralize, rather than mask, unpleasant odors. We want to help you get back to your normal life after property issues and can utilize our expertise, training, and equipment to help you do so.

Quick Links:

Water Extraction and CleanupSmoke Odor Removal ServiceBoard-up and Roof TarpingConstruction ServicesCommercial Services

Services We Provide

Additional Services

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services
Learn About Commercial Services

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

What our
customers are saying

Everyone here is so polite and the work is top notch!

David
New Orleans

Simply the best company to work with!

Fred
New Orleans

I wouldn't trust anyone with restoring my family's heirlooms, but I knew right away that your restorers knew what they were doing.

Tessie B
New Orleans

I was completely satisfied with and attitude of SERVPRO and the employees. They answered all my questions promptly and made me comfortable with the actions they took. They even took the time to explain to me every step of the process.

Robert Z.
Metairie

Very good job.

Victor K
Houma

We were very happy with SERVPRO! They were helpful and professional! I hope we do not need them again but if we do I will not hesitate to call them!

Olivia
Terrytown

Keep up your great work! No one wants to use a fire damage restoration service, but when you need them, SERVPRO is the best!

Pat
New Orleans

Thank you for such great customer service!

Ashley
Bridge City

Thank you for taking the time to explain everything to me. It helped to put me at ease and that is worth more to me than you know.

Melinda
New Orleans

Everyone here is so polite and the work is top notch!

David
New Orleans

Simply the best company to work with!

Fred
New Orleans

I wouldn't trust anyone with restoring my family's heirlooms, but I knew right away that your restorers knew what they were doing.

Tessie B
New Orleans

I was completely satisfied with and attitude of SERVPRO and the employees. They answered all my questions promptly and made me comfortable with the actions they took. They even took the time to explain to me every step of the process.

Robert Z.
Metairie

Very good job.

Victor K
Houma

We were very happy with SERVPRO! They were helpful and professional! I hope we do not need them again but if we do I will not hesitate to call them!

Olivia
Terrytown

Keep up your great work! No one wants to use a fire damage restoration service, but when you need them, SERVPRO is the best!

Pat
New Orleans

Thank you for such great customer service!

Ashley
Bridge City

Thank you for taking the time to explain everything to me. It helped to put me at ease and that is worth more to me than you know.

Melinda
New Orleans

About Us

SERVPRO of the New Orleans Westbank was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater New Orleans community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced significant water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.

Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of New Orleans Westbank has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Westbank home to fire damage in a commercial building in downtown New Orleans, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of New Orleans Westbank pride ourselves on exceeding these standards.

Fire damage is common in old homes and businesses in New Orleans and the surrounding areas. Our community boasts many beautiful homes built in the 1900s, but these homes can have dated electrical systems, making them more susceptible to fire damage. SERVPRO of New Orleans Westbank will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.

If you have a need for water, fire, or mold restoration work in the Greater New Orleans area, please call SERVPRO of New Orleans Westbank where we will treat you like family.

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William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
Owners of SERVPRO of The New Orleans Westbank

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.