
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of St. Charles / Geneva / Batavia
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of St. Charles / Geneva / Batavia we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Keep up your high standards! Very capable young men on the job. Personable and careful.
Chris was outstanding. Blake assisted him well and we appreciate their efforts to finish early Tuesday morning to accommodate our work schedules.
Thank you for all your service these last couple months. Your company truly is a blessing to have when emergencies arise. Thank you for your knowledge and professionalism and all your hard work.
SERVPRO TEAM, Thanks for helping get our basement back in order. We could not ask for a better group of people with whom to work!
Thanks to this great team at SERVPRO our storm damage was taken care of in a timely manner. I am very pleased with the services and would recommend to any of our family and friends.
I unfortunately had water damage to my property a few months ago and thanks to the staff at SERVPRO I was able to move back in to my property a few weeks ago. Special thanks to Emilia, Tom, and Matt for all of their help. They were all extremely helpful and easy to work with. They helped me throughout the whole process, especially as a first time homeowner, not knowing what the insurance needed or association, they helped me every step of the way. They were also so easy to contact. I didn’t have to worry about not being able to reach them because they were always updating me and texting me about my property. I was extremely happy with the end result. My home looked brand new. They did everything from moving my furniture and drying my flooring to painting and putting new flooring. Thank you again so much, and I highly recommend them!
All I can say is Wow! SERVPRO did a stellar job bringing my home back to new. I experienced a major pipe burst which flooded my 1st floor wood floors and into my finished basement. I thought we wouldn't be able to get it back to where it was! These guys were professional, responsive, and courteous. Within a couple of hours, they had removed all water and kicked off industrial fans and dehumidifiers. Best of all, I had a ton of concerns and questions. Every employee took time to inspect and did not hesitate to get in deep to make sure no water stayed hidden.
I would like to say a special thank you to Emilia, Chad, Giovanni, and Jose. What a super crew! They took care of my home as if it was theirs. I will use them again for any need that arises.
Jose and his crew were great. Very quick and courteous, he even answered an after hours call about the equipment when we blew a fuse.
I wanted to let you know what courteous, conscientious gentlemen you guys were tonight. They worked as a team, and were very aware that they were working in someone's home.
Keep up your high standards! Very capable young men on the job. Personable and careful.
Chris was outstanding. Blake assisted him well and we appreciate their efforts to finish early Tuesday morning to accommodate our work schedules.
Thank you for all your service these last couple months. Your company truly is a blessing to have when emergencies arise. Thank you for your knowledge and professionalism and all your hard work.
SERVPRO TEAM, Thanks for helping get our basement back in order. We could not ask for a better group of people with whom to work!
Thanks to this great team at SERVPRO our storm damage was taken care of in a timely manner. I am very pleased with the services and would recommend to any of our family and friends.
I unfortunately had water damage to my property a few months ago and thanks to the staff at SERVPRO I was able to move back in to my property a few weeks ago. Special thanks to Emilia, Tom, and Matt for all of their help. They were all extremely helpful and easy to work with. They helped me throughout the whole process, especially as a first time homeowner, not knowing what the insurance needed or association, they helped me every step of the way. They were also so easy to contact. I didn’t have to worry about not being able to reach them because they were always updating me and texting me about my property. I was extremely happy with the end result. My home looked brand new. They did everything from moving my furniture and drying my flooring to painting and putting new flooring. Thank you again so much, and I highly recommend them!
All I can say is Wow! SERVPRO did a stellar job bringing my home back to new. I experienced a major pipe burst which flooded my 1st floor wood floors and into my finished basement. I thought we wouldn't be able to get it back to where it was! These guys were professional, responsive, and courteous. Within a couple of hours, they had removed all water and kicked off industrial fans and dehumidifiers. Best of all, I had a ton of concerns and questions. Every employee took time to inspect and did not hesitate to get in deep to make sure no water stayed hidden.
I would like to say a special thank you to Emilia, Chad, Giovanni, and Jose. What a super crew! They took care of my home as if it was theirs. I will use them again for any need that arises.
Jose and his crew were great. Very quick and courteous, he even answered an after hours call about the equipment when we blew a fuse.
I wanted to let you know what courteous, conscientious gentlemen you guys were tonight. They worked as a team, and were very aware that they were working in someone's home.
About Us
SERVPRO of St. Charles/Geneva/Batavia understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of St. Charles/Geneva/Batavia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of St. Charles/Geneva/Batavia can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of St. Charles/Geneva/Batavia.
We understand the anxiety and disruption that comes from fire or water property damage. It is our goal to give you peace of mind in these emergencies through our expertise in the industry and first-rate customer service.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.