
Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company


Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services


Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.


Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry


Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more


Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of St. Charles / Geneva / Batavia is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
We could not have asked for a better restoration company. We were referred to by a friend and with the knowledge and expertise we could count on them the whole step of the way.
Thank you!
Great group of technicians arrived at our home immediately. They were very professional and polite. I could not have done it without them. They ensured our home was clean and back to normal. Great communication.
We were very thankful for the team at SERVPRO. They went above and beyond to ensure our business had the doors back open in no time. We had countless hours of having a water loss disrupt business, but SERVPRO was a blessing.
We are very impressed with the work done by SERVPRO. We could not have asked for a better company to use for our water loss. They were excellent.
SERVPRO was very professional and polite. We were very impressed with the service and very satisfied with the work done by the team.
SERVPRO was awesome. We were very impressed with the polite team. I could not have asked for better service. Thank you!
The Gold Standard!! Prompt, professional and organized. Mold remediation in our production Facility. Helping to lessen our pain from all the water and bacteria.
I unfortunately had water damage to my property a few months ago and thanks to the staff at SERVPRO I was able to move back in to my property a few weeks ago. Special thanks to Emilia, Tom, and Matt for all of their help. They were all extremely helpful and easy to work with. They helped me throughout the whole process, especially as a first time homeowner, not knowing what the insurance needed or association, they helped me every step of the way. They were also so easy to contact. I didn’t have to worry about not being able to reach them because they were always updating me and texting me about my property. I was extremely happy with the end result. My home looked brand new. They did everything from moving my furniture and drying my flooring to painting and putting new flooring. Thank you again so much, and I highly recommend them!
All I can say is Wow! SERVPRO did a stellar job bringing my home back to new. I experienced a major pipe burst which flooded my 1st floor wood floors and into my finished basement. I thought we wouldn't be able to get it back to where it was! These guys were professional, responsive, and courteous. Within a couple of hours, they had removed all water and kicked off industrial fans and dehumidifiers. Best of all, I had a ton of concerns and questions. Every employee took time to inspect and did not hesitate to get in deep to make sure no water stayed hidden.
I would like to say a special thank you to Emilia, Chad, Giovanni, and Jose. What a super crew! They took care of my home as if it was theirs. I will use them again for any need that arises.
