SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of St. Charles / Geneva / Batavia

Our Google Reviews
(630) 377-7062
4.7
(122 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

SERVPRO was very professional and polite. We were very impressed with the service and very satisfied with the work done by the team.

Frank S
St. Charles

SERVPRO was awesome.  We were very impressed with the polite team.  I could not have asked for better service.  Thank you!

Jessica D
Batavia

The Gold Standard!! Prompt, professional and organized. Mold remediation in our production Facility. Helping to lessen our pain from all the water and bacteria.

Adam A.
St. Charles

I unfortunately had water damage to my property a few months ago and thanks to the staff at SERVPRO I was able to move back in to my property a few weeks ago. Special thanks to Emilia, Tom, and Matt for all of their help. They were all extremely helpful and easy to work with. They helped me throughout the whole process, especially as a first time homeowner, not knowing what the insurance needed or association, they helped me every step of the way. They were also so easy to contact. I didn’t have to worry about not being able to reach them because they were always updating me and texting me about my property. I was extremely happy with the end result. My home looked brand new. They did everything from moving my furniture and drying my flooring to painting and putting new flooring. Thank you again so much, and I highly recommend them!

Leticia G.
St. Charles

All I can say is Wow!  SERVPRO did a stellar job bringing my home back to new. I experienced a major pipe burst which flooded my 1st floor wood floors and into my finished basement.  I thought we wouldn't be able to get it back to where it was!  These guys were professional, responsive, and courteous.  Within a couple of hours, they had removed all water and kicked off industrial fans and dehumidifiers.  Best of all, I had a ton of concerns and questions. Every employee took time to inspect and did not hesitate to get in deep to make sure no water stayed hidden.

I would like to say a special thank you to Emilia, Chad, Giovanni, and Jose.  What a super crew!  They took care of my home as if it was theirs.  I will use them again for any need that arises.

Skills Pro
St. Charles

We could not have asked for a better restoration company.  We were referred to by a friend and with the knowledge and expertise we could count on them the whole step of the way.

Thank you!

David W
Batavia

Great group of technicians arrived at our home immediately.  They were very professional and polite.  I could not have done it without them.  They ensured our home was clean and back to normal.  Great communication.

Kelsey H
St. Charles

We were very thankful for the team at SERVPRO.  They went above and beyond to ensure our business had the doors back open in no time.  We had countless hours of having a water loss disrupt business, but SERVPRO was a blessing.

Josh D
St. Charles

We are very impressed with the work done by SERVPRO. We could not have asked for a better company to use for our water loss. They were excellent.

Greg S
St. Charles

SERVPRO was very professional and polite. We were very impressed with the service and very satisfied with the work done by the team.

Frank S
St. Charles

SERVPRO was awesome.  We were very impressed with the polite team.  I could not have asked for better service.  Thank you!

Jessica D
Batavia

The Gold Standard!! Prompt, professional and organized. Mold remediation in our production Facility. Helping to lessen our pain from all the water and bacteria.

Adam A.
St. Charles

I unfortunately had water damage to my property a few months ago and thanks to the staff at SERVPRO I was able to move back in to my property a few weeks ago. Special thanks to Emilia, Tom, and Matt for all of their help. They were all extremely helpful and easy to work with. They helped me throughout the whole process, especially as a first time homeowner, not knowing what the insurance needed or association, they helped me every step of the way. They were also so easy to contact. I didn’t have to worry about not being able to reach them because they were always updating me and texting me about my property. I was extremely happy with the end result. My home looked brand new. They did everything from moving my furniture and drying my flooring to painting and putting new flooring. Thank you again so much, and I highly recommend them!

Leticia G.
St. Charles

All I can say is Wow!  SERVPRO did a stellar job bringing my home back to new. I experienced a major pipe burst which flooded my 1st floor wood floors and into my finished basement.  I thought we wouldn't be able to get it back to where it was!  These guys were professional, responsive, and courteous.  Within a couple of hours, they had removed all water and kicked off industrial fans and dehumidifiers.  Best of all, I had a ton of concerns and questions. Every employee took time to inspect and did not hesitate to get in deep to make sure no water stayed hidden.

I would like to say a special thank you to Emilia, Chad, Giovanni, and Jose.  What a super crew!  They took care of my home as if it was theirs.  I will use them again for any need that arises.

Skills Pro
St. Charles

We could not have asked for a better restoration company.  We were referred to by a friend and with the knowledge and expertise we could count on them the whole step of the way.

Thank you!

David W
Batavia

Great group of technicians arrived at our home immediately.  They were very professional and polite.  I could not have done it without them.  They ensured our home was clean and back to normal.  Great communication.

Kelsey H
St. Charles

We were very thankful for the team at SERVPRO.  They went above and beyond to ensure our business had the doors back open in no time.  We had countless hours of having a water loss disrupt business, but SERVPRO was a blessing.

Josh D
St. Charles

We are very impressed with the work done by SERVPRO. We could not have asked for a better company to use for our water loss. They were excellent.

Greg S
St. Charles

About Us

SERVPRO of St. Charles/Geneva/Batavia understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of St. Charles/Geneva/Batavia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of St. Charles/Geneva/Batavia can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of St. Charles/Geneva/Batavia.

We understand the anxiety and disruption that comes from fire or water property damage. It is our goal to give you peace of mind in these emergencies through our expertise in the industry and first-rate customer service.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO flag
Curtis E. & Ailende I. Walker

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.