SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Plainfield, Shorewood, Naperville South
Our Google Reviews
(815) 267-1910
5.0
(123 reviews)

Service Areas

Plainfield, IL | Naperville, IL | Shorewood, IL | Bolingbrook, IL | Aurora, IL

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Unfortunately I've had to use servpro 3 times in the past 10 years. I've had Tim a couple of those times(he remembered my house). He is very thorough, understanding, and explains things well. Servpro has always been able to come out quickly when I call needing help. They work quickly and efficiently, and are accommodating for scheduling recheck. I am very thankful for them, but would love to not have to use them again! 🤣

Lauren Blankenship

SERVPRO Plainfield was awesome! I left a message late Friday night do to some water backup/flooding in my basement. Michael called me first thing Saturday morning to schedule and Jose & Aiden were at my house by 10am. Special thanks to the whole team especially Jose who did an excellent job of explaining everything to me step by step. Jose also popped in Sunday morning to adjust the fans to ensure everything was drying properly! I will definitely use them again for future services (hopefully under better circumstances lol)

Joey B

I have used Servpro at our home as well as at our office several times. Their professionalism is second to none. Every time they have come out the team is polite, informative and patient with all of our questions. The work is excellent and thorough. You couldn't hope for a better clean up job.

Julia Adamic

"I cannot recommend the team at SERVPRO of Joliet enough! We had a sump pump failure that caused a major mess in our basement, and I was incredibly stressed. Alec and his team were professional, communicative, and reassuring from start to finish. They arrived quickly, explained the restoration process clearly, and got to work immediately to mitigate the damage. The team was respectful of my home and made sure everything was perfectly dry and clean before they left. If you ever have a water emergency, these are the people to call. Thank you for turning a nightmare situation into a smooth experience!

Pradeep Kalyan

Great service! Great team! Handled the contents of my home with care. Worked diligently when moving things back in my home. Shout out to Michael for being patient and explaining the whole process and working with me and my insurance.

Deb M.

Team led by Juan was great. Would use their services again.

Alysia Townsend

Everything from response time, to getting the job done with professional and quality workmanship, made my experience with Servpro very positive. I highly recommend this company and would use them again if necessary.

Rebecca Prieboy

My sump pump went out and was not discovered right away. Servpro came out immediately to access the damage and come up with a plan. Alan and his team worked amazingly fast to remove everything that was damaged and begin the remediation process. Reconstruction is next and I know I will have the same experience with the reconstruction team. Bill has been a godsend with estimates and working with the insurance adjuster. Communication has been consistent. All questions answered professionally. They definitely know their stuff! Would give 10 stars if I could!

Jill DeYoung

My experience with Servpro exceeded my expectations. Bill arrived exactly on time for both my quote and my cleaning appointment and was extremely professional and easy to talk with. Left my home sparkling clean, would absolutely use them again.

Amanda Boyne

About Us

SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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William Kent, Kelly & Alec W. Melone

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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