SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Northwest Lake County
Our Google Reviews
(224) 372-7772
4.7
(85 reviews)

Service Areas

Ingleside, IL | Lake Catherine, IL | Fox Lake, IL | Venetian Village, IL | Long Lake, IL | Antioch, IL | Round Lake Beach, IL | Ingleside Shore, IL | Third Lake, IL | Lake Villa, IL | Grayslake, IL | Lindenhurst, IL

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Flooded my kitchen last weekend, and these guys got the job done. Very friendly and helpful, worked FAST and for a good price.

Andrei Neacsu

Cleaning service crew did a fantastic job. They were quick and efficient. Gage was respectful and communicative whenever the crew needed to come out.

Arielle Scott

The staff were very polite and eager to explain what they were doing. They arrived on time, worked hard, got everything done they had promised and were friendly and cheerful to boot. This ServPro was referred to us by a construction company and they called us initially, which was amazing. They made every effort, on very short notice, to get to our house to meet with the insurance adjuster and just missed him by 10 minutes. Our whole experience with them has been calming and pleasant. Would recommend.

Amy Steffen

After a hot water heater explosion in my home on a second floor, I made a phone call to Servpro Northwest and a crew was sent out the same day. Very efficient team clearing out water damaged walls, flooring and carpet. My home was assigned to Bryan Nee after an insurance claim. Vinny and Miguel were assigned to take care of restoration work. What a skilled twosome! Miguel is a true craftman. My home looks beautiful 😍. Couldn't be happier. Bryan Nee went above and beyond for me getting rid of an electrical problem that was not code. Might have saved me from a future fire. He is all about making you happy and I appreciated his down to earth demeanor. Servpro is lucky to have him and I got lucky too having him assigned to my home. THANK YOU SERVPRO! HIGHLY RECOMMEND THIS LOCATION. 10 STARS 🌟

Donna Sroka

I had a hot water leak in my home, and SERVPRO was there to help from start to finish. Bryan was incredibly helpful throughout the entire process. He made sure everything was properly dried out, even after they had to cut into the walls, and then helped get everything put back together and restored to how it was before the damage. Bryan was professional, responsive, and made a stressful situation much easier to deal with. I really appreciated the care and attention he put into making sure everything was taken care of properly. I highly recommend SERVPRO and especially Bryan for anyone dealing with water damage. Excellent service from beginning to end!

Laura Alatorre

We had a great experience with this water restoration company from start to finish. They handled the water cleanup quickly and efficiently, and the entire reconstruction process was completed with great attention to detail. The crew was professional, respectful, and kept everything clean throughout the job. It’s not easy dealing with water damage, but they made the entire process as smooth and stress-free as possible. Highly recommend!

Mike H

⭐⭐⭐⭐⭐ Great company and fantastic service! They were prompt, professional, and right on time. We want to give a special thank you to Ernie Beltran for helping us set up our tent for our fundraiser at The Cottages of Fox Lake. He truly went above and beyond to make sure everything was set up perfectly. We sincerely appreciate the outstanding service and highly recommend them!

christina Fichter

The responsiveness of ServPro, Brian, and crew was remarkable given the unexpected flooding of our basement. With 2 hours of my SOS call, and perhaps even less, they were on site to deal with the issues. And the care, concern, and overall customer service truly was exceptional.

Jackie Vietti

We had SERVPRO come out after our basement flooded from a storm and they were great to work with. They were quick to respond, very communicative throughout the process, and extremely professional. Drake was especially helpful. He walked us through everything, gave clear recommendations, and made a stressful situation feel much more manageable. Would definitely recommend!

Alexandra Newark

About Us

Drake and April Haigh are the owners of SERVPRO of Northwest Lake County. The Haighs' are committed to helping the residents and business owners of Lake County put their lives back together after a fire or water damage emergency.

Their mission statement says it best:

We are a restoration company that not only repairs the damage, we restore your life and confidence that the job will be done right. Our relationships with our customers will last a lifetime. 

The Haighs' prior extensive industry and business administration experience make them a dynamic duo!

Drake brings over twelve years of restoration industry management experience to the franchise, and April uses her business administration acumen and background in customer service, marketing, and finance to round out the team.

“What I love most about my job is being able to help people during their worst time.” Drake Haigh, Owner

SERVPRO of Northwest Lake County is registered with the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. They have the advanced training, specialized equipment, and experience to mitigate and restore any size loss to preloss condition.

When they are not helping people put their lives back together, you can find Drake and April spending time with their two young boys, spending time outdoors and taking vacations when they can!

Drake E. & April L. Haigh
Drake E. & April L. Haigh
Owners of SERVPRO of Northwest Lake County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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