Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Morris / Ottawa

Our Google Reviews
(815) 416-0075
4.9
(147 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Morris / Ottawa we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Great professional group that came to my house! They did an excellent job! 

Cathy H
Marseilles

SERVPRO of Morris/Ottawa did such a great job working with us and our insurance company! They were fast, respectful, extremely helpful and did a great job. Thank you SERVPRO of Morris/Ottawa

Christina C
Sheridan

Our technician and field manager, Shawn, is knowledgeable, professional, and friendly and helped us immensely with our basement issue. He represents this beautiful company well. We will be using SERVPRO of Morris/Ottawa again and definitely will recommend to others. Thank you. 

John A
Streator

I found the staff to be professional and very informative. Their goal is always great customer service. I was impressed knowing that you will hear from them promptly usually within the hour. 

Karen
Morris

We had major water damage in home. All flooring had to be removed. SERVPRO of Morris/Ottawa was there next day and worked hard and efficiently. With some 30 fans and dehumidifiers the house was clean and dry within a week. Impressive! 

Roger
Ottawa

So I had a flood on Friday and we called SERVPRO to come out to assess the work and they came back and cleaned the water up. The next day more water came from the ejector pump and we had to call SERVPRO out once again to clean up the water. They came out for the second time and they sanitized, remove the water and the flooring, and I am very happy with their services. Thank you, Luke and your team for doing an exceptional job.

Patrice Wilbur
Joliet

SERVPRO was great. My sump pump failed, which resulted in a flood in our partially finished basement. Shawn got right on it and assessed the problem, then sent out a crew within a couple hours. The crew was fantastic, super friendly and hard working. They kept me informed of the progress, and did a great job cleaning up. I hope I don't  ever have to use them again, but I would recommend them to anybody. 

Lisa D
Morris

They were very professional and their clean up was great. 

Roger A
LaSalle

Responded quickly, removed water damaged flooring and trim promptly. Communication was excellent. 

Cathy S
Ottawa

Great professional group that came to my house! They did an excellent job! 

Cathy H
Marseilles

SERVPRO of Morris/Ottawa did such a great job working with us and our insurance company! They were fast, respectful, extremely helpful and did a great job. Thank you SERVPRO of Morris/Ottawa

Christina C
Sheridan

Our technician and field manager, Shawn, is knowledgeable, professional, and friendly and helped us immensely with our basement issue. He represents this beautiful company well. We will be using SERVPRO of Morris/Ottawa again and definitely will recommend to others. Thank you. 

John A
Streator

I found the staff to be professional and very informative. Their goal is always great customer service. I was impressed knowing that you will hear from them promptly usually within the hour. 

Karen
Morris

We had major water damage in home. All flooring had to be removed. SERVPRO of Morris/Ottawa was there next day and worked hard and efficiently. With some 30 fans and dehumidifiers the house was clean and dry within a week. Impressive! 

Roger
Ottawa

So I had a flood on Friday and we called SERVPRO to come out to assess the work and they came back and cleaned the water up. The next day more water came from the ejector pump and we had to call SERVPRO out once again to clean up the water. They came out for the second time and they sanitized, remove the water and the flooring, and I am very happy with their services. Thank you, Luke and your team for doing an exceptional job.

Patrice Wilbur
Joliet

SERVPRO was great. My sump pump failed, which resulted in a flood in our partially finished basement. Shawn got right on it and assessed the problem, then sent out a crew within a couple hours. The crew was fantastic, super friendly and hard working. They kept me informed of the progress, and did a great job cleaning up. I hope I don't  ever have to use them again, but I would recommend them to anybody. 

Lisa D
Morris

They were very professional and their clean up was great. 

Roger A
LaSalle

Responded quickly, removed water damaged flooring and trim promptly. Communication was excellent. 

Cathy S
Ottawa

About Us

SERVPRO of Morris/Ottawa understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Morris/Ottawa specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We are an independently owned and operated Franchise within the community. We have been servicing Morris, Ottawa and its surroundings communities for over 10 years. With locally trained professionals we offer a quick response time day or night 24 hours a day 7 days a week. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO of Morris/Ottawa is always learning and growing using the latest technologies and equipment. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Morris/Ottawa.

If you would like to schedule service for your home or business, please call today!

Owner of SERVPRO of Morris / Ottawa

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.