SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of DeKalb County

Our Google Reviews
(815) 758-3900
4.5
(30 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

SERVPRO of Dekalb County is no stranger to unusual cleaning situations. Our crews knowledge is certainly not limited to fire,water or mold. We also have certified crews in trauma clean up and can help customers in this high stress situation. We can clean animal nesting and feces, both of these can be very hazardous to the health of you and your family. We can deodorize odors in homes and businesses for clients. We can handle cleaning in commercial buildings and have cleaned up chemicals and even products that are produced within that business in large quantities. We have the knowledge and manpower to take care of all types of cleaning situations large or small.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Everyone was very knowledgeable and respectful. I highly recommend SERVPRO to anyone. They did a fantastic job taking down and cleaning up. Amazing work guys.

Chad S.
Rochelle

I wanted to again send positive feedback to Louis and his crew. They were fantastic, responsive,and professional. We were able to resume normal operations before the weekend was over which was outstanding.

Alex Haughee
Dekalb

I recently had about 2 feet of water in my basement. I am in the process of selling my home and was unsure of the coverage I had for a sump pump. I contacted SERVPRO of DeKalb County late one Sunday night about coming to help but as you can imagine I had a lot of questions also. I wanted the job to be taken care of but was worried about the bill. Not only did they do a great job with the water, they kept me informed of the cost as we went along and answered all my questions! My house closed on schedule and I didn't get a huge bill that I didn't need. I would totally chose to work with them again.

Ryan P
Chana

We had some water in the basement of our rental which our daughter and grandson live in. We had concerns about mold and how that would effect our grandson. We contacted SERVPRO of DeKalb County based on the fact that I had heard about the good will gesture they had done to my grandson's daycare center recently. They needed the carpets cleaned and needed the service donated, which SERVPRO gladly did. We were thrilled with their work and how they got the mold taken care of. We would use them again and are thankful for a company that supports their community.

Jennifer H
Rochelle

Thank you for your prompt attention and the work that you did to clean up the water damage in our home!

Kim McKenna
Chana

I was so happy with the SERVPRO crew that recently took care of the water problem in my apartment building. They were fast and efficient. My tenants were back in their apartments in no time and my building is fresh and dry.

Steven L.
Oregon

I recently had a water line break in my office building. I knew right away that I was going to contact SERVPRO of DeKalb County. I have seen some of the great things they have done for our community and most behind the scenes! They have volunteered their time and participated in many community activities. I know that they care about the community and just knew they would care about my home. I was right and knew I made the right choice. 

Margaret F.
Rochelle

SERVPRO of DeKalb county helped our daughter out recently with a water loss in her home. She is a single mom and on a tight budget. She was very stressed out when this situation happened and the SERVPRO crew was amazing. We would choose them again. 

Roberta L.
Oregon

OMG! SERVPRO of DeKalb County really helped my husband and I out recently with a broken pipe in our basement! We are new homeowners and were pretty stressed when we went in our basement and found 12 inches of water! We contacted them based on a recommendation from our neighbor and new we made the correct choice. They were great to work with and made the process as efficient as possible. We cant thank them enough.

Abigail G.
chana

Everyone was very knowledgeable and respectful. I highly recommend SERVPRO to anyone. They did a fantastic job taking down and cleaning up. Amazing work guys.

Chad S.
Rochelle

I wanted to again send positive feedback to Louis and his crew. They were fantastic, responsive,and professional. We were able to resume normal operations before the weekend was over which was outstanding.

Alex Haughee
Dekalb

I recently had about 2 feet of water in my basement. I am in the process of selling my home and was unsure of the coverage I had for a sump pump. I contacted SERVPRO of DeKalb County late one Sunday night about coming to help but as you can imagine I had a lot of questions also. I wanted the job to be taken care of but was worried about the bill. Not only did they do a great job with the water, they kept me informed of the cost as we went along and answered all my questions! My house closed on schedule and I didn't get a huge bill that I didn't need. I would totally chose to work with them again.

Ryan P
Chana

We had some water in the basement of our rental which our daughter and grandson live in. We had concerns about mold and how that would effect our grandson. We contacted SERVPRO of DeKalb County based on the fact that I had heard about the good will gesture they had done to my grandson's daycare center recently. They needed the carpets cleaned and needed the service donated, which SERVPRO gladly did. We were thrilled with their work and how they got the mold taken care of. We would use them again and are thankful for a company that supports their community.

Jennifer H
Rochelle

Thank you for your prompt attention and the work that you did to clean up the water damage in our home!

Kim McKenna
Chana

I was so happy with the SERVPRO crew that recently took care of the water problem in my apartment building. They were fast and efficient. My tenants were back in their apartments in no time and my building is fresh and dry.

Steven L.
Oregon

I recently had a water line break in my office building. I knew right away that I was going to contact SERVPRO of DeKalb County. I have seen some of the great things they have done for our community and most behind the scenes! They have volunteered their time and participated in many community activities. I know that they care about the community and just knew they would care about my home. I was right and knew I made the right choice. 

Margaret F.
Rochelle

SERVPRO of DeKalb county helped our daughter out recently with a water loss in her home. She is a single mom and on a tight budget. She was very stressed out when this situation happened and the SERVPRO crew was amazing. We would choose them again. 

Roberta L.
Oregon

OMG! SERVPRO of DeKalb County really helped my husband and I out recently with a broken pipe in our basement! We are new homeowners and were pretty stressed when we went in our basement and found 12 inches of water! We contacted them based on a recommendation from our neighbor and new we made the correct choice. They were great to work with and made the process as efficient as possible. We cant thank them enough.

Abigail G.
chana

About Us

SERVPRO of DeKalb County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Covid-19 has really had an effect on our lives. SERVPRO of DeKalb has been on the front lines and helping companies and homeowners get their properties safe for them selves and their very important employees, students and customers. We have cleaned and disinfected over 2.000,000 sf of space and played a key role in keeping many key community support services open and serving our communities.

SERVPRO of DeKalb County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of DeKalb County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of DeKalb County.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

George & Margaret Jackowiec
George & Margaret Jackowiec
Owners of SERVPRO of DeKalb County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.