
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Dubuque
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Excellent response, we found water damage in our basement on July 4th due to a pipe leak. They were here before their competitors even called us back. They were wonderful. They started the cleanup and drying out immediately and checked back several times each day during the drying out period. Very grateful for their expertise. Thank you! The Dawson's
Todd and his team were a HUGE help to us when the spring snow melt sent water into our basement. Todd came out personally to look at what was happening and where the water was coming in. He was back the next day to help move a couple pieces of furniture and put a fan under the carpet to help dry it out. I was out of town on business and he was a HUGE help to my wife with advice on cleanup and prepping for the drying cycle. Thanks to Todd for responding in person and so quickly to our request for help! Great Team of people to work with!
For over 30 years, I have been an Insurance Claims Representative in the Dubuque Area. SERVPRO of Dubuque assisted me in numerous fire, water & other property damage claims. They always provided prompt & professional services. I would definitely recommend SERVPRO of Dubuque.
Jim Meyer
Friendly employees - kept us informed throughout the process.
We received this testimonial from a customer related to a water damage project at his home. A leaking water supply line caused damage to his kitchen.
The SERVPRO personnel displayed professionalism and excellent customer customer service.
I was impressed overall. I would use SERVPRO again if needed.
Stephen N.
When I realized that I had water damage in my basement that turned into a mold problem, I called another company first. After not being able to get them to come to my home or even return my calls, I called SERVPRO of Dubuque. They got back to me quickly and had someone here the next morning to tell me my options. I decided to have them take care of everything and they did a great job.
Contacted SERVPRO early Monday morning for a site inspection and me them by 11 o'clock the same morning. Very friendly and informative. Will definitely contact them again if needed.
We had water in our basement from a bad storm like lots of other people. I called around 7:30 and by 8:30 a team was there getting things cleaned out. Things that were to be junked was taken away and we didn't have to do it ourselves. They sent the paperwork to our insurance so we had to do nothing with that. It was a great experience and truly it was like nothing had happened.
Todd came by the house and was awesome. His experience, suggestions, and commitment to us fixing our water issue. Not only did he help with cleanup, but gave great guidance on prevention. Truly the best!
Excellent response, we found water damage in our basement on July 4th due to a pipe leak. They were here before their competitors even called us back. They were wonderful. They started the cleanup and drying out immediately and checked back several times each day during the drying out period. Very grateful for their expertise. Thank you! The Dawson's
Todd and his team were a HUGE help to us when the spring snow melt sent water into our basement. Todd came out personally to look at what was happening and where the water was coming in. He was back the next day to help move a couple pieces of furniture and put a fan under the carpet to help dry it out. I was out of town on business and he was a HUGE help to my wife with advice on cleanup and prepping for the drying cycle. Thanks to Todd for responding in person and so quickly to our request for help! Great Team of people to work with!
For over 30 years, I have been an Insurance Claims Representative in the Dubuque Area. SERVPRO of Dubuque assisted me in numerous fire, water & other property damage claims. They always provided prompt & professional services. I would definitely recommend SERVPRO of Dubuque.
Jim Meyer
Friendly employees - kept us informed throughout the process.
We received this testimonial from a customer related to a water damage project at his home. A leaking water supply line caused damage to his kitchen.
The SERVPRO personnel displayed professionalism and excellent customer customer service.
I was impressed overall. I would use SERVPRO again if needed.
Stephen N.
When I realized that I had water damage in my basement that turned into a mold problem, I called another company first. After not being able to get them to come to my home or even return my calls, I called SERVPRO of Dubuque. They got back to me quickly and had someone here the next morning to tell me my options. I decided to have them take care of everything and they did a great job.
Contacted SERVPRO early Monday morning for a site inspection and me them by 11 o'clock the same morning. Very friendly and informative. Will definitely contact them again if needed.
We had water in our basement from a bad storm like lots of other people. I called around 7:30 and by 8:30 a team was there getting things cleaned out. Things that were to be junked was taken away and we didn't have to do it ourselves. They sent the paperwork to our insurance so we had to do nothing with that. It was a great experience and truly it was like nothing had happened.
Todd came by the house and was awesome. His experience, suggestions, and commitment to us fixing our water issue. Not only did he help with cleanup, but gave great guidance on prevention. Truly the best!
About Us
Where It Started
SERVPRO of Dubuque - Powered by People, Led by Family
SERVPRO of Dubuque is proudly owned and operated by JC and Lindsey Weber — a husband-and-wife team with over five years of dedicated experience in the SERVPRO family. Their journey has been fueled by a powerful, people-first mindset that puts compassion, care, and community at the heart of everything they do.
As deeply rooted members of the community, JC and Lindsey are more than business owners — they’re neighbors, supporters, and friends. Their commitment to serving others goes beyond restoration work — it’s about showing up, making a difference, and helping families and businesses get back on their feet when it matters most.
At the center of it all? Their family. As proud parents of four amazing children, JC and Lindsey know exactly how important it is to protect what matters most — and that’s the same level of care they extend to every client they serve.
With JC and Lindsey leading the way, SERVPRO of Dubuque is more than a restoration company. It's a team that treats every job like it's personal because to them, it is.
What We Do
SERVPRO of Dubuque, which services Dubuque & Delaware county in Iowa and Jo Daviess county in Illinois, is the premier cleaning and restoration professionals of the tri-state area and beyond! We understand the stress that comes with sustaining damage to your home or business. When it comes to fire, water, and mold, you can count on SERVPRO to make it "Like it never even happened." Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small.
Beyond Restoration
We don't just handle fire, water, and mold! Our team specializes in reconstruction, commercial cleaning, sanitizing, and post-construction cleaning, whether we completed the construction or not. That's not everything! Contact us for our complete range of services.