SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Dubuque

Our Google Reviews
(563) 584-2242
4.9
(109 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Excellent response, we found water damage in our basement on July 4th due to a pipe leak.  They were here before their competitors even called us back.  They were wonderful.   They started the cleanup and drying out immediately and checked back several times each day during the drying out period.  Very grateful for their expertise.  Thank you!  The Dawson's

Frank Dawson
Peosta

Todd and his team were a HUGE help to us when the spring snow melt sent water into our basement.  Todd came out personally to look at what was happening and where the water was coming in.  He was back the next day to help move a couple pieces of furniture and put a fan under the carpet to help dry it out.  I was out of town on business and he was a HUGE help to my wife with advice on cleanup and prepping for the drying cycle.  Thanks to Todd for responding in person and so quickly to our request for help!  Great Team of people to work with!

Jeff Peterson
Dubuque

For over 30 years, I have been an Insurance Claims Representative in the Dubuque Area.  SERVPRO of Dubuque assisted me in numerous fire, water & other property damage claims. They always provided prompt & professional services.  I would definitely recommend SERVPRO of Dubuque.

Jim Meyer

Jim Meyer
Dubuque

Friendly employees - kept us informed throughout the process.

Kenneth G.
Dubuque

We received this testimonial from a customer related to a water damage project at his home.  A leaking water supply line caused damage to his kitchen.

The SERVPRO personnel displayed professionalism and excellent customer customer service.

I was impressed overall.  I would use SERVPRO again if needed.

Stephen N.

Stephen N
Cuba City

When I realized that I had water damage in my basement that turned into a mold problem, I called another company first.  After not being able to get them to come to my home or even return my calls, I called SERVPRO of Dubuque.  They got back to me quickly and had someone here the next morning to tell me my options.  I decided to have them take care of everything and they did a great job.

R. Gustafson
Cuba City

Contacted SERVPRO early Monday morning for a site inspection and me them by 11 o'clock the same morning.  Very friendly and informative.  Will definitely contact them again if needed.

Brenda Smith
Dubuque

We had water in our basement from a bad storm like lots of other people.  I called around 7:30 and by 8:30 a team was there getting things cleaned out.  Things that were to be junked was taken away and we didn't have to do it ourselves.  They sent the paperwork to our insurance so we had to do nothing with that.  It was a great experience and truly it was like nothing had happened.

Kristi Maro
Dubuque

Todd came by the house and was awesome.  His experience, suggestions, and commitment to us fixing our water issue.  Not only did he help with cleanup, but gave great guidance on prevention.  Truly the best!

Mike Nethery
Dubuque

Excellent response, we found water damage in our basement on July 4th due to a pipe leak.  They were here before their competitors even called us back.  They were wonderful.   They started the cleanup and drying out immediately and checked back several times each day during the drying out period.  Very grateful for their expertise.  Thank you!  The Dawson's

Frank Dawson
Peosta

Todd and his team were a HUGE help to us when the spring snow melt sent water into our basement.  Todd came out personally to look at what was happening and where the water was coming in.  He was back the next day to help move a couple pieces of furniture and put a fan under the carpet to help dry it out.  I was out of town on business and he was a HUGE help to my wife with advice on cleanup and prepping for the drying cycle.  Thanks to Todd for responding in person and so quickly to our request for help!  Great Team of people to work with!

Jeff Peterson
Dubuque

For over 30 years, I have been an Insurance Claims Representative in the Dubuque Area.  SERVPRO of Dubuque assisted me in numerous fire, water & other property damage claims. They always provided prompt & professional services.  I would definitely recommend SERVPRO of Dubuque.

Jim Meyer

Jim Meyer
Dubuque

Friendly employees - kept us informed throughout the process.

Kenneth G.
Dubuque

We received this testimonial from a customer related to a water damage project at his home.  A leaking water supply line caused damage to his kitchen.

The SERVPRO personnel displayed professionalism and excellent customer customer service.

I was impressed overall.  I would use SERVPRO again if needed.

Stephen N.

Stephen N
Cuba City

When I realized that I had water damage in my basement that turned into a mold problem, I called another company first.  After not being able to get them to come to my home or even return my calls, I called SERVPRO of Dubuque.  They got back to me quickly and had someone here the next morning to tell me my options.  I decided to have them take care of everything and they did a great job.

R. Gustafson
Cuba City

Contacted SERVPRO early Monday morning for a site inspection and me them by 11 o'clock the same morning.  Very friendly and informative.  Will definitely contact them again if needed.

Brenda Smith
Dubuque

We had water in our basement from a bad storm like lots of other people.  I called around 7:30 and by 8:30 a team was there getting things cleaned out.  Things that were to be junked was taken away and we didn't have to do it ourselves.  They sent the paperwork to our insurance so we had to do nothing with that.  It was a great experience and truly it was like nothing had happened.

Kristi Maro
Dubuque

Todd came by the house and was awesome.  His experience, suggestions, and commitment to us fixing our water issue.  Not only did he help with cleanup, but gave great guidance on prevention.  Truly the best!

Mike Nethery
Dubuque

About Us

Where It Started
SERVPRO of Dubuque - Powered by People, Led by Family

SERVPRO of Dubuque is proudly owned and operated by JC and Lindsey Weber — a husband-and-wife team with over five years of dedicated experience in the SERVPRO family. Their journey has been fueled by a powerful, people-first mindset that puts compassion, care, and community at the heart of everything they do.

As deeply rooted members of the community, JC and Lindsey are more than business owners — they’re neighbors, supporters, and friends. Their commitment to serving others goes beyond restoration work — it’s about showing up, making a difference, and helping families and businesses get back on their feet when it matters most.

At the center of it all? Their family. As proud parents of four amazing children, JC and Lindsey know exactly how important it is to protect what matters most — and that’s the same level of care they extend to every client they serve.

With JC and Lindsey leading the way, SERVPRO of Dubuque is more than a restoration company. It's a team that treats every job like it's personal because to them, it is.

What We Do
SERVPRO of Dubuque, which services Dubuque & Delaware county in Iowa and Jo Daviess county in Illinois, is the premier cleaning and restoration professionals of the tri-state area and beyond! We understand the stress that comes with sustaining damage to your home or business. When it comes to fire, water, and mold, you can count on SERVPRO to make it "Like it never even happened." Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small.

Beyond Restoration
We don't just handle fire, water, and mold! Our team specializes in reconstruction, commercial cleaning, sanitizing, and post-construction cleaning, whether we completed the construction or not. That's not everything! Contact us for our complete range of services.

James C. & Lindsey M. Weber
James C. & Lindsey M. Weber
Owners of SERVPRO of Dubuque

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.