Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Dubuque
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Dubuque we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We received this testimonial from a water damage caused by a broken pipe.
SERVPRO of Dubuque consistently communicated with me during each step of the process. The staff were very professional and provided excellent customer service while at my house.
The SERVPRO of Dubuque personnel were kind and knowledgeable and they listened to what my concerns were.
J.F.
We had a plumbing leak (literally water pouring from a pipe located in the upstairs shower stall into our lower level bathroom), that heavily saturated one wood paneled wall, and all of the wall-to-wall carpeting. After finally getting the water shut off, we realized quick action was necessary to save the paneling and carpet from permanent damage and costly replacement. Within the hour your SERVPRO staff came exactly at the same time as our plumbers. Plumbers located and repaired the problem, and your SERVPRO reps immediately began the clean-up of all that water, even as the plumbers were finishing up. Expertly removing the carpeting up and away from the walls, they then set up several huge driers to air and dry the bathroom from the floor to the walls, and applied the anti-mold/mildew and disinfecting agents to insure the preservation of both paneling and carpet. The carpet was completely intact, in such perfect condition, we were able to have professional carpet installers re-tack that wall-to-wall carpet back into place. No stains, no mold/mildew issues and especially no need to replace any of the carpet or paneling. Amazing! Today that bathroom is still in pristine condition - literally - "Like it never even happened."! We'll never call anyone else - you are the best in the business - SERVPRO! Many thanks to you all! Sincerely, Howard & Nancy Klauer
The people that work for SERVPRO of Dubuque did a great job on my home that was damaged when a pipe broke. They were very professional and worked well with my insurance company to clean up the mess and repair the damage.
I will definitely recommend SERVPRO of Dubuque to others.
Steve N.
Galena, IL
SERVPRO OF DUBUQUE responded the same evening my downstairs "flooded". Due to their timely response and thorough work over the following days, damage to my home was greatly minimized. I am very appreciative of the competent people who helped me out from SERVPRO OF DUBUQUE. I highly recommend their services.
Julie Burgmeier
We received this testimonial relating to a job that required extensive reconstruction/repair after the water mitigation:
With sincere gratitude and appreciation. Thank you for the great workmanship and clean up.
Ruth and Jim Gustafson
Friendly employees - kept us informed throughout the process.
We received this testimonial from a customer related to a water damage project at his home. A leaking water supply line caused damage to his kitchen.
The SERVPRO personnel displayed professionalism and excellent customer customer service.
I was impressed overall. I would use SERVPRO again if needed.
Stephen N.
I cannot recommend this place enough! Todd and Bob are incredibly knowledgeable and helpful. We had water in our basement from a pipe leak. Thanks to SERVPRO, we now have a clean basement with zero residual damage and my sanity is intact. I am so grateful to know I can call them when stressful home issues arise!!
Hillary Baker
We had a surprise water damage from a frozen outside faucet flooded our basement. We were overwhelmed, but SERVPRO was just amazing. cleaned everything with minimal disruption to our lives and schedules.
Their crew were very professional and knowledgeable. I would recommend them to anyone.
Bob Bott
Dubuque, IA
We received this testimonial from a water damage caused by a broken pipe.
SERVPRO of Dubuque consistently communicated with me during each step of the process. The staff were very professional and provided excellent customer service while at my house.
The SERVPRO of Dubuque personnel were kind and knowledgeable and they listened to what my concerns were.
J.F.
We had a plumbing leak (literally water pouring from a pipe located in the upstairs shower stall into our lower level bathroom), that heavily saturated one wood paneled wall, and all of the wall-to-wall carpeting. After finally getting the water shut off, we realized quick action was necessary to save the paneling and carpet from permanent damage and costly replacement. Within the hour your SERVPRO staff came exactly at the same time as our plumbers. Plumbers located and repaired the problem, and your SERVPRO reps immediately began the clean-up of all that water, even as the plumbers were finishing up. Expertly removing the carpeting up and away from the walls, they then set up several huge driers to air and dry the bathroom from the floor to the walls, and applied the anti-mold/mildew and disinfecting agents to insure the preservation of both paneling and carpet. The carpet was completely intact, in such perfect condition, we were able to have professional carpet installers re-tack that wall-to-wall carpet back into place. No stains, no mold/mildew issues and especially no need to replace any of the carpet or paneling. Amazing! Today that bathroom is still in pristine condition - literally - "Like it never even happened."! We'll never call anyone else - you are the best in the business - SERVPRO! Many thanks to you all! Sincerely, Howard & Nancy Klauer
The people that work for SERVPRO of Dubuque did a great job on my home that was damaged when a pipe broke. They were very professional and worked well with my insurance company to clean up the mess and repair the damage.
I will definitely recommend SERVPRO of Dubuque to others.
Steve N.
Galena, IL
SERVPRO OF DUBUQUE responded the same evening my downstairs "flooded". Due to their timely response and thorough work over the following days, damage to my home was greatly minimized. I am very appreciative of the competent people who helped me out from SERVPRO OF DUBUQUE. I highly recommend their services.
Julie Burgmeier
We received this testimonial relating to a job that required extensive reconstruction/repair after the water mitigation:
With sincere gratitude and appreciation. Thank you for the great workmanship and clean up.
Ruth and Jim Gustafson
Friendly employees - kept us informed throughout the process.
We received this testimonial from a customer related to a water damage project at his home. A leaking water supply line caused damage to his kitchen.
The SERVPRO personnel displayed professionalism and excellent customer customer service.
I was impressed overall. I would use SERVPRO again if needed.
Stephen N.
I cannot recommend this place enough! Todd and Bob are incredibly knowledgeable and helpful. We had water in our basement from a pipe leak. Thanks to SERVPRO, we now have a clean basement with zero residual damage and my sanity is intact. I am so grateful to know I can call them when stressful home issues arise!!
Hillary Baker
We had a surprise water damage from a frozen outside faucet flooded our basement. We were overwhelmed, but SERVPRO was just amazing. cleaned everything with minimal disruption to our lives and schedules.
Their crew were very professional and knowledgeable. I would recommend them to anyone.
Bob Bott
Dubuque, IA
About Us
Where It Started
SERVPRO of Dubuque - Powered by People, Led by Family
SERVPRO of Dubuque is proudly owned and operated by JC and Lindsey Weber — a husband-and-wife team with over five years of dedicated experience in the SERVPRO family. Their journey has been fueled by a powerful, people-first mindset that puts compassion, care, and community at the heart of everything they do.
As deeply rooted members of the community, JC and Lindsey are more than business owners — they’re neighbors, supporters, and friends. Their commitment to serving others goes beyond restoration work — it’s about showing up, making a difference, and helping families and businesses get back on their feet when it matters most.
At the center of it all? Their family. As proud parents of four amazing children, JC and Lindsey know exactly how important it is to protect what matters most — and that’s the same level of care they extend to every client they serve.
With JC and Lindsey leading the way, SERVPRO of Dubuque is more than a restoration company. It's a team that treats every job like it's personal because to them, it is.
What We Do
SERVPRO of Dubuque, which services Dubuque & Delaware county in Iowa and Jo Daviess county in Illinois, is the premier cleaning and restoration professionals of the tri-state area and beyond! We understand the stress that comes with sustaining damage to your home or business. When it comes to fire, water, and mold, you can count on SERVPRO to make it "Like it never even happened." Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small.
Beyond Restoration
We don't just handle fire, water, and mold! Our team specializes in reconstruction, commercial cleaning, sanitizing, and post-construction cleaning, whether we completed the construction or not. That's not everything! Contact us for our complete range of services.
