Meet Our Team
All it takes is one call to SERVPRO of Dubuque. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Bob Vohl, CIE, CMI, AMRT, team member at SERVPRO of Dubuque]()
Bob Vohl, CIE, CMI, AMRT
Bob Vohl brings over 20 years of sales, marketing and risk management in the insurance industry to the position he filled here at SERVPRO®; in 2015. He is responsible for managing and cultivating the very important relationships we have with fellow SERVPRO®; Franchises, as the Director of our Support Services Division. Bob, who is HIPPA Certified, coordinates our Document Restoration Response Team and other Support Services response team efforts in the field.
In addition to assisting SERVPRO®; of Dubuque with Support Services and managing special projects, Bob is the Managing Senior Consultant at MB Mold & Air Quality Testing, an affiliated company. In that capacity, he does Mold and IAQ testing for many of the local remediation contractors, including SERVPRO®; of Dubuque as well as several of other SERVPRO®; franchises in IA, IL & WI.
Bob is certified with the IICRC as a WRT (Water Restoration Technician), ASD (Applied Structural Drying) & AMRT (Applied Microbial Remediation Technician).
Bob is also certified with the ACAC as a CIE (Council Certified Indoor Environmentalist) and CMI (Council Certified Microbial Investigator). In that capacity, he does Mold and IAQ testing for many of the local remediation contractors, including SERVPRO®; of Dubuque as well as several of our sister SERVPRO®; stores IA, IL & WI.
Bob loves to spend time with his family and friends and is an avid outdoors-man.
![Stacey Freihage, team member at SERVPRO of Dubuque]()
Stacey Freihage
Stacey Freihage is the Business Development Director at SERVPRO of Dubuque, Platteville, Monroe.
![Mike Lukan , team member at SERVPRO of Dubuque]()
Mike Lukan
Mike Lukan is a Crew Chief at SERVPRO®; of Dubuque.
He grew up in New Vienna, a small town in NW Dubuque county, and went to Beckman High School. I have lived in Dubuque for the majority of my adult life and have one teenaged son.
I previously worked in the concrete construction industry for 15 years plus, doing everything from bridges to residential concrete.
I believe in giving back and try to donate my time or coordinate donations for various causes during the year. Working for SERVPRO also gives me a good feeling, as we help people when they are going through something devastating in their lives. I often say that we meet some amazing people in our business but always hinder the worst circumstances. So, it's nice to help give them some relief.
![Sam Benda, team member at SERVPRO of Dubuque]()
Sam Benda
Sam Benda was born and raised in Dubuque by parents Dennis and Christine Benda. After graduating from the University of Northern Iowa, Sam worked at Dubuque Senior High School as both an educator and coach for 15 years. While he enjoyed his time working in public education, the past two years has been time period has been ever-changing for Sam. He married the love of his life, Ashley Leute in the summer of 2021 and they had their first child, a boy named Lincoln, in the spring of 2022. Shortly after becoming a father, Sam decided to make a career change and he was hired as a project manager at SERVPRO®; of Dubuque in August of 2022. He has enjoyed his short time in this role both because of the fun and welcoming staff, but also because each day brings a new and exciting challenge that involves helping people in a time of need.
![Dan Flemming, team member at SERVPRO of Dubuque]()
Dan Flemming
Dan Fleming is a Sales Marketing Representative at SERVPRO®; of Dubuque.
He has worked at SERVPRO®; since October of 2021. Before he came to SERVPRO®; he was the District Sales Manager at Frito Lay Inc. where he worked from 1985 to 2021. He has been married to his wife Polly for 36 years, has three daughters, and four grandchildren. In his free time Dan enjoys golfing, traveling, and spending time with his family and friends. He is also an active member of the Optimist Club.
![Austin Faber, team member at SERVPRO of Dubuque]()
Austin Faber
Austin Faber is a Crew Chief at SERVPRO®; of Dubuque.
Austin has worked with SERVPRO®; since November of 2020. He has lived in the tri-state area most of his life. In his free time, he enjoys raising aquarium fish. He likes to help people that need his expertise and tries to make the process easier on his customers. He is a great leader and strives to make sure every job is “Like it never even happened”.
![Lauren Fink, team member at SERVPRO of Dubuque]()
Lauren Fink
Lauren Fink is a production tech at SERVPRO®; of Dubuque.
She has been working at SERVPRO®; since July of 2022. She was born and raised in Dubuque, Iowa. She has six siblings and two cats. In her free time Lauren enjoys spending time with her cats, friends, and family. She has gone through all the proper training to make it “Like it never even happened”.
![George Karwoski, team member at SERVPRO of Dubuque]()
George Karwoski
George Karwoski is a production technician at SERVPRO®; of Dubuque.
George has been working at SERVPRO®; since April 2023. He is very skilled in concrete, flooring, running gas lines, and grew up cleaning and repairing his father's rental properties. George was born and raised in Dubuque and has 6 children. In his free time George enjoys fishing, camping, and restoring old cars.
What our
customers are saying
Sam B went above and beyond to solve my issue. I dont know how I would've done it without him. Explained his ideas well, answered all my questions, then executed flawlessly. Ask for Sam!
Krista and Max showed up on time and were very professional. They listened to my concerns and were diligent in seeing that I was comfortable with their suggestions. If you have to call Servpro you must ask for these two to take care of your plumbing needs.
SERVPRO did a great job with a genera clean on my home. I would highly recommend their services.
Servpro was very helpful and did a great job i would 10/10 recommend, AMAZING SERVICE
Servpro did a great job!
I needed someone to inspect a unit for me on very short notice. I called and was able to speak with Bob. Despite being bery busy both with his business, and that day in particular, with personal appointments as well. He was not only able to swing by and evaluate my rental unit without having set up an sppointment, but get back to me just a short time later to give me a report minutes after walikg out of his dental appointment. The guy has never met me and went out of his way to help out a first time customer that has never given him business before. The guy and the business both are gourmet. They treat you like a friend not a number and really care about making things easy and fast as possble. I dont leave many google reviews but this one is warranted. If 6 stars was an option id have done that.
My family is renovating an old home and we have utilized Servpro services a few times and they always show up fast when I need them! All employees that have been to my home are beyond professional, kind and do a great job! Highly recommend!
I would highly recommend Servpro's services. The general manager, Bob, was very knowledgeable and informative. He provided education rather than just trying to sell a service. It was such a pleasure to receive such excellent customer service.
They helped me so fast in an emergency situation and did an amazing job! I'm very grateful, especially to those that came and did the work, Lauren, Katie, and Krista. (Hopefully spelt those right.) I would recommend! Thank you very much!
About Us
Where It Started
SERVPRO of Dubuque - Powered by People, Led by Family
SERVPRO of Dubuque is proudly owned and operated by JC and Lindsey Weber — a husband-and-wife team with over five years of dedicated experience in the SERVPRO family. Their journey has been fueled by a powerful, people-first mindset that puts compassion, care, and community at the heart of everything they do.
As deeply rooted members of the community, JC and Lindsey are more than business owners — they’re neighbors, supporters, and friends. Their commitment to serving others goes beyond restoration work — it’s about showing up, making a difference, and helping families and businesses get back on their feet when it matters most.
At the center of it all? Their family. As proud parents of four amazing children, JC and Lindsey know exactly how important it is to protect what matters most — and that’s the same level of care they extend to every client they serve.
With JC and Lindsey leading the way, SERVPRO of Dubuque is more than a restoration company. It's a team that treats every job like it's personal because to them, it is.
What We Do
SERVPRO of Dubuque, which services Dubuque & Delaware county in Iowa and Jo Daviess county in Illinois, is the premier cleaning and restoration professionals of the tri-state area and beyond! We understand the stress that comes with sustaining damage to your home or business. When it comes to fire, water, and mold, you can count on SERVPRO to make it "Like it never even happened." Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small.
Beyond Restoration
We don't just handle fire, water, and mold! Our team specializes in reconstruction, commercial cleaning, sanitizing, and post-construction cleaning, whether we completed the construction or not. That's not everything! Contact us for our complete range of services.