Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Ames

Our Google Reviews
(515) 233-4544
4.8
(102 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Ames we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Everything! People are so nice & they called us right back when we called them. We had a flood in our basement & I was so upset, & they calmed me & told me they would take care of everything & they did! Sando is the name of the main one & Randy is the other one. Call them & let them help you!! You will not regret it!!

Tammy Little
Ames

After experiencing multiple flooding issues, SERVPRO of Ames is our go-to for water clean up. They provide excellent service, show up immediately and get the job done right. We highly recommend them! Dennis and his crew are amazing!

Julie Swigart
Ames

We called SERVPRO after a huge ran storm took our our pump. They came immediately and took all the wet and damaged materials away they dried everything out that was salvageable. The crew was courteous and efficient. I give them 5 stars

Kim Gorsh
Ames

SERVPRO is truly amazing! We had water in our basement from this last storm SERVPRO came and got it taken care of. Great job guy!

Racheal S.
Ames

Jeff, the new owner, was great to work with and very professional . Jeff and his crew were quick to respond , cared to do things the right way, answered any questions I had, and made sure we were taken care. Highly recommend!

Blake J.
Ames

Jaxson and Zach were great help in cleaning up after a water leak in our basement. They worked hard to remove all of the damaged ceiling tiles and carpeting. They were pleasant to work with and got the job done quickly. I would definitely recommend SERVPRO to help with recovering from water damage. 

Jamie Morgan
Ames

I highly recommend SERVPRO of Ames. My experience with them was outstanding. The team responded to a weekend water damage event at our home without delay.    What stood out to me was how much respect they showed towards us and the commitment towards prompt mitigation of the damages. The professional service exceeded my expectations, ending with a report of actions and certification of completion. I couldn’t have been happier with the results that originated from a bad event.   

Doug Lenhart
Ames

After 7 inches of rain in a few days, our sump pump went out; we called SERVPRO, not only were they here in a few hours, but they were professional, caring; and got the job taken care of!!! The 2 guys that came out were so positive, and kept us informed as they were cleaning up!!

Angie Kay Leavengood Borrill
Ames

After a pipe broke in our house SERVPRO was recommended to us and we could not be more pleased with their friendly professional service through out the entire process of cleanup! They communicated the entire time what was being done and cleaned up every single mess! Sando, Dennis & Dan were the three that worked with us; we want to give a huge shout out to them for their efficiency & awesomeness! Great job guys!!!

Courtney Davidson
Ames

Everything! People are so nice & they called us right back when we called them. We had a flood in our basement & I was so upset, & they calmed me & told me they would take care of everything & they did! Sando is the name of the main one & Randy is the other one. Call them & let them help you!! You will not regret it!!

Tammy Little
Ames

After experiencing multiple flooding issues, SERVPRO of Ames is our go-to for water clean up. They provide excellent service, show up immediately and get the job done right. We highly recommend them! Dennis and his crew are amazing!

Julie Swigart
Ames

We called SERVPRO after a huge ran storm took our our pump. They came immediately and took all the wet and damaged materials away they dried everything out that was salvageable. The crew was courteous and efficient. I give them 5 stars

Kim Gorsh
Ames

SERVPRO is truly amazing! We had water in our basement from this last storm SERVPRO came and got it taken care of. Great job guy!

Racheal S.
Ames

Jeff, the new owner, was great to work with and very professional . Jeff and his crew were quick to respond , cared to do things the right way, answered any questions I had, and made sure we were taken care. Highly recommend!

Blake J.
Ames

Jaxson and Zach were great help in cleaning up after a water leak in our basement. They worked hard to remove all of the damaged ceiling tiles and carpeting. They were pleasant to work with and got the job done quickly. I would definitely recommend SERVPRO to help with recovering from water damage. 

Jamie Morgan
Ames

I highly recommend SERVPRO of Ames. My experience with them was outstanding. The team responded to a weekend water damage event at our home without delay.    What stood out to me was how much respect they showed towards us and the commitment towards prompt mitigation of the damages. The professional service exceeded my expectations, ending with a report of actions and certification of completion. I couldn’t have been happier with the results that originated from a bad event.   

Doug Lenhart
Ames

After 7 inches of rain in a few days, our sump pump went out; we called SERVPRO, not only were they here in a few hours, but they were professional, caring; and got the job taken care of!!! The 2 guys that came out were so positive, and kept us informed as they were cleaning up!!

Angie Kay Leavengood Borrill
Ames

After a pipe broke in our house SERVPRO was recommended to us and we could not be more pleased with their friendly professional service through out the entire process of cleanup! They communicated the entire time what was being done and cleaned up every single mess! Sando, Dennis & Dan were the three that worked with us; we want to give a huge shout out to them for their efficiency & awesomeness! Great job guys!!!

Courtney Davidson
Ames

About Us

SERVPRO of Ames understands the stress and worry that comes with fire or water damage to your home or business and the disruption it causes. Our goal is to help minimize the interruption to your life and quickly make "Like it never even happened."

SERVPRO of Ames specializes in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. We’re also experts in mitigating mold and mildew, and we specialize in disinfecting homes and commercial spaces in the Ames area.

Our staff is highly trained in property damage restoration. From ongoing training through SERVPRO’s HeroReady Training Program to IICRC-industry certification, our staff is equipped with the knowledge to fully restore your property. With our local presence and a nationwide system of qualified franchises, no damage is too small or too large for SERVPRO of Ames. We also serve Boone, Madrid, Huxley, Slater, Maxwell, Nevada, Ogden and Story City in Iowa, as well as the rest of Story County and Boone County.

If you would like to schedule service for your home or business, call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jeffrey M. Short, Anne M. Ellingson-Short
Jeffrey M. Short, Anne M. Ellingson-Short
Owners of SERVPRO of Ames

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.