Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Ames helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Ames is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
Jaxson and Zach were great help in cleaning up after a water leak in our basement. They worked hard to remove all of the damaged ceiling tiles and carpeting. They were pleasant to work with and got the job done quickly. I would definitely recommend SERVPRO to help with recovering from water damage.
I highly recommend SERVPRO of Ames. My experience with them was outstanding. The team responded to a weekend water damage event at our home without delay. What stood out to me was how much respect they showed towards us and the commitment towards prompt mitigation of the damages. The professional service exceeded my expectations, ending with a report of actions and certification of completion. I couldn’t have been happier with the results that originated from a bad event.
After 7 inches of rain in a few days, our sump pump went out; we called SERVPRO, not only were they here in a few hours, but they were professional, caring; and got the job taken care of!!! The 2 guys that came out were so positive, and kept us informed as they were cleaning up!!
After a pipe broke in our house SERVPRO was recommended to us and we could not be more pleased with their friendly professional service through out the entire process of cleanup! They communicated the entire time what was being done and cleaned up every single mess! Sando, Dennis & Dan were the three that worked with us; we want to give a huge shout out to them for their efficiency & awesomeness! Great job guys!!!
SERVPRO is truly amazing! We had water in our basement from this last storm SERVPRO came and got it taken care of. Great job guy!
Jeff, the new owner, was great to work with and very professional . Jeff and his crew were quick to respond , cared to do things the right way, answered any questions I had, and made sure we were taken care. Highly recommend!
SERVPRO of Ames was great to work with. The initial mitigation company that my insurance recommended post derecho could not come out in a timely manner to tarp our roof (before another thunderstorm came through). SERVPRO moved quickly to schedule and get our interior damage repaired, cleaned up and back into the condition we were before the storm. I would recommend anyone to use SERVPRO of Ames.
They gave us good service. They were on time and always provided good communication. They did a good job disinfecting and were very understanding and willing to work through everything.
Nate and Jaxson were part of the SERVPRO storm team that came to Illinois and handled our sewer back up with incredible professionalism, and with a compassionate touch. Although they drove over 5 hours to get here, they promptly started working to get my basement dry and safe, working well into the evening. The entire clean up took about 4 days, and I never heard anything negative from them despite the long hours they were putting in. Nate and Jaxson always informed me when they left and when they would return, as well as what they were doing and why. They fully answered any question I had and went out of their way to ensure I was satisfied with the work they performed.
We knew Nate and Jaxson were here to do their job, but they acted like we knew them for years. They treated us respectfully and with kindness. My daughter was so impressed with their professionalism and their kindness, she baked them some cookies since she knew they were staying in a hotel and working long hours. They took the edge off of having a disaster in your basement and made you feel like everything was going to be ok. I trusted them to get the job done right and done quickly.
I would HIGHLY recommend SERVPRO of Ames. If Jaxson and Nate can drive 5 hrs straight and make someone from a different state feel like their home is in capable caring hands, I am sure they probably provide even better service locally in their own community. I spoke to the office staff, as well, and they were quick to help with any questions or concerns I had. For going through such a terrible flood, SERVPRO of Ames helped get us cleaned up, sterilized, and ready to rebuild with a very compassionate staff and two very professional, kind professionals, Jaxson and Nate.
