SERVPRO of East Honolulu

Address

94-449 Koaki Street
Waipahu,HI 96797

Service Area

Honolulu, HI | Waikiki, HI

Here to Help® 24/7

SERVPRO of East Honolulu
Our Google Reviews
(808) 395-9545
4.8
(69 reviews)

About Us

Since the start of SERVPRO of East Honolulu, we have been here for our community, serving both families and business recover from fire, water, or storm damage. Our vast knowledge on what is effecting our community most on water, fire damage and cleaning services instills a culture of change. We are constantly evolving our technique, ensuring that our customers get the best and most efficient way possible to mitigate their problems.   

"Like it never even happened."

Our company: SERVPRO of East Honolulu is owned by Lorenzo Usam, with more than 20 years worth of managerial work. He quickly went from a crew member here, to a manager by completing a credited Manager's development program. His strive for excellent customer support, help created the fast, and efficient work culture we see today at SERVPRO of East Honolulu. As an individually owned franchise here in Oahu, we see emergencies big and small that need both our staff and equipment for a speedy recovery. Lorenzo has ensured that we are keeping to our schedules and properly equipped for any job he gives our technician teams. Lorenzo also has gained much insight on the running a business and mitigation/restorative measures with certifications from the IICRC: WRT, ASD, AMRT, FST, and CCT. Being present in the daily operations of SERVPRO of East Honolulu, Lorenzo has become an excellent "hands on owner" and is usually the first face you see after you call us.  

Not only are we equipped for your disaster's needs, our technicians are trained professionals with IICRC certifications and instilled in SERVPRO® work values. Here, we get the job done as soon as possible, as transparent as possible, for your convenience. Our technicians will know how and where you need our services and equipment. 



Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

  • American Express
  • Mastercard
  • Visa
  • Discover   



Certifications IICRC

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - Other Training
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician



Affiliations 

  • American Red Cross
  • Esporta Wash System
  • Institute of Inspection, Cleaning and Restoration (IICRC)

(808) 395-9545 CALL NOW

REQUEST HELP ONLINE



Best Water Damage Restoration Services in East Honolulu!

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WHY CHOOSE SERVPRO?

Faster to any size disaster™

We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.

Available 24/7

An emergency can happen at any time, and we are ready to take your call, day or night.

#1 in the cleanup and restoration industry

We’re a trusted leader in the restoration industry.

Highly-trained professionals with more than 50 years of experience

We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.

What our
customers are saying

I took a CE class recently at their Waipahu office. It was a very professional and delightful experience. We learned about mold and water damage, how the technicians are well trained, and how they can help in a crisis big and small. I appreciated thier insight and I will keep them in mind for my personal home future needs.

Paige Yamamoto

Great presentation with lots of actual experience. Awesome action photos! Lorenzo, Joanna and Warren are knowledgeable and friendly!!

Vanie kop

Read my review on yelp, sorry if I got the contractor name wrong. Regardless I’m still impressed with his work!!!!

denis kawano

Lorenzo was extremely helpful throughout a very stressful process (emergency water mitigation, repairs, navigating insurance). A pipe in our apartment bathroom burst when noone was home and caused flooding and damage throughout our unit. He had a crew out immediately to help with water mitigation and throughout the week to check on the unit and the progress. He was always responsive, professional, and most of all thoughtful and caring... the staff and crew are too. His help with repairs and navigating the insurance process was also helpful and much appreciated.

Dee Kay

Awesome great service! Easy to communicate and get things done.

Bob Morikuni

Good Morning Warren I hope that you had a Happy Easter. The pads were clean and yes they smelled the best they ever smelled since I began coaching here. Thank you so much for your service and support. Thank you Mark

Mark Kurisu

Super friendly staff with great commitment to do an excellent job and provide an outstanding product!

Reid Yoshikawa

Lorenzo was the best! I am so grateful for how he took care of us when we needed someone so badly to help us figure out what could be done. When my daughter called me and said that our Subaru interior was flooded from torrential rains, I was distraught. I Googled his business and he literally came in like an angel to help take the car, air it out in a secure building and get it cleaned up like nothing happened! Highly recommend Lorenzo and Servpro of East Honolulu👍🏽👍🏽

Kaui Kanakaole

Servpro did an excellent job cleaning our football shoulder pads. We are grateful for the service and support of our programs.

Laynie Sueyasu

About Us

Since the start of SERVPRO of East Honolulu, we have been here for our community, serving both families and business recover from fire, water, or storm damage. Our vast knowledge on what is effecting our community most on water, fire damage and cleaning services instills a culture of change. We are constantly evolving our technique, ensuring that our customers get the best and most efficient way possible to mitigate their problems.   

"Like it never even happened."

Our company: SERVPRO of East Honolulu is owned by Lorenzo Usam, with more than 20 years worth of managerial work. He quickly went from a crew member here, to a manager by completing a credited Manager's development program. His strive for excellent customer support, help created the fast, and efficient work culture we see today at SERVPRO of East Honolulu. As an individually owned franchise here in Oahu, we see emergencies big and small that need both our staff and equipment for a speedy recovery. Lorenzo has ensured that we are keeping to our schedules and properly equipped for any job he gives our technician teams. Lorenzo also has gained much insight on the running a business and mitigation/restorative measures with certifications from the IICRC: WRT, ASD, AMRT, FST, and CCT. Being present in the daily operations of SERVPRO of East Honolulu, Lorenzo has become an excellent "hands on owner" and is usually the first face you see after you call us.  

Not only are we equipped for your disaster's needs, our technicians are trained professionals with IICRC certifications and instilled in SERVPRO® work values. Here, we get the job done as soon as possible, as transparent as possible, for your convenience. Our technicians will know how and where you need our services and equipment. 



Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

  • American Express
  • Mastercard
  • Visa
  • Discover   



Certifications IICRC

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - Other Training
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician



Affiliations 

  • American Red Cross
  • Esporta Wash System
  • Institute of Inspection, Cleaning and Restoration (IICRC)

(808) 395-9545 CALL NOW

REQUEST HELP ONLINE



Best Water Damage Restoration Services in East Honolulu!

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Lorenzo Usam Jr., Val B. Manuel
Lorenzo Usam Jr., Val B. Manuel
Owners of SERVPRO of East Honolulu

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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