Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Macon
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Macon we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
"I want to express my appreciation to the personnel of Thomaston Fort Valley Forsyth and Macon SERVPRO office for the outstanding professional work they performed during our recent water damage and mold removal operation. I wholeheartedly recommend SERVPRO to anyone needing the services they provide."
"Carl and everyone was really great. Very nice to deal with. Thank you again."
I would like to thank the entire staff at SERVPRO for their professional service and performance. I am very pleased with the job performed. Thank you very much.
Everything is perfect. Keep up the excellent quality worksmanship.
Much thanks for the timely response. Good team of professionals!
I was called about 6am on Friday 1/29 about a water pipe busted at a building we own in downtown Macon. The building is occupied by a 24 hour Gym. I called SERV Pro at 6:30 am and they had someone on site by 7:30am. Great response time!! Carl Story was who met me and he was great! He looked over the catastrophe we had and went hard at what needed to be done. He explained thoroughly what they would have to do to get the building back up and going. In no time, he had others on site to assist Friday. He had Nick, Bayou, Curtis and Jeff assist him. All of these guys were professionals and knew what they were doing. They were able to take care of our needs very quickly. I WOULD definitely recommend SERV Pro to everyone!!
After a recent fire in our home our insurance company (USAA)Recommended that we call SERVPRO to help with the cleanup and repairs.
From the moment Candace Johnson, Glenda Edwards,Brandy Grooms, Amanda Wallace and Amber Floyd walked into our home we knew we had made the right choice. Candace organized the work force and She, Glenda and Brandy worked tirelessly to clean every item and any area (walls, ceilings, floors) that might have residue from the smoke and fire and when they needed extra help Amber and Amanda We’re right there.
Also the team of SERVPRO professionals in the office were wonderful. Several times they checked on how the cleaning process was going and if there was anything they could do to help.
Charles and I cannot Thank the team of cleanup professionals and the office staff for all their help. Now that they have finished their part of the work, we start with the repair crew with John as their leader. They will have a hard act to follow but I am sure they’re up to the task.
Thank you again.
SERVPRO came and began working the same day I called them to help with my water damage and mold cleanup. Carl was phenomenal in his knowledge of what needed to be done and explaining every step of the process, and he even helped out by providing needed details when my insurance adjuster arrived. Jeff, Nick, and Ryan were the other members of the crew who came to save the day and all of them were professional, friendly, and courteous and they all worked tirelessly to get the job done. We really had quite a mess, but from the minute I called SERVPRO and spoke to Paula I knew we were in good hands, and she called me to check in every day during the cleanup process to answer any questions and make sure I was satisfied, and I also received several calls from Candace to check in during the final days of work and to give me the good news that the work was complete. This is a top-notch operation from first contact to completion, with skilled technicians and a highly organized office staff, and although I hope I never have a need for this type of remediation work in the future, if I ever do I will certainly be calling SERVPRO. Highly recommend, Five Stars!
Walking down the stairs to find a flooded basement is the last thing I expected to see. I was advised to call SERVPRO of Macon, and it was the best experience possible given the situation. Carl and Jeff did an amazing job, not just with the flooding, but they were kind and compassionate as well. Both were very polite, walked us through each step of the process, and answered every question we had. Having someone of their caliber made dealing with a terrible situation so much easier. I appreciated the way they handled the furniture and never felt as though they were rushing in any manner. I give them and SERVPRO my highest recommendation to anyone who is dealing with an emergency due to flooding. Walking down the stairs to find a flooded basement is the last thing I expected to see. I was advised to call SERVPRO of Macon, and it was the best experience possible given the situation. Carl and Jeff did an amazing job, not just with the flooding, but they were kind and compassionate as well. Both were very polite, walked us through each step of the process, and answered every question we had. Having someone of their caliber made dealing with a terrible situation so much easier. I appreciated the way they handled the furniture and never felt as though they were rushing in any manner. I give them and SERVPRO my highest recommendation to anyone who is dealing with an emergency due to flooding.
"I want to express my appreciation to the personnel of Thomaston Fort Valley Forsyth and Macon SERVPRO office for the outstanding professional work they performed during our recent water damage and mold removal operation. I wholeheartedly recommend SERVPRO to anyone needing the services they provide."
"Carl and everyone was really great. Very nice to deal with. Thank you again."
I would like to thank the entire staff at SERVPRO for their professional service and performance. I am very pleased with the job performed. Thank you very much.
Everything is perfect. Keep up the excellent quality worksmanship.
Much thanks for the timely response. Good team of professionals!
I was called about 6am on Friday 1/29 about a water pipe busted at a building we own in downtown Macon. The building is occupied by a 24 hour Gym. I called SERV Pro at 6:30 am and they had someone on site by 7:30am. Great response time!! Carl Story was who met me and he was great! He looked over the catastrophe we had and went hard at what needed to be done. He explained thoroughly what they would have to do to get the building back up and going. In no time, he had others on site to assist Friday. He had Nick, Bayou, Curtis and Jeff assist him. All of these guys were professionals and knew what they were doing. They were able to take care of our needs very quickly. I WOULD definitely recommend SERV Pro to everyone!!
After a recent fire in our home our insurance company (USAA)Recommended that we call SERVPRO to help with the cleanup and repairs.
From the moment Candace Johnson, Glenda Edwards,Brandy Grooms, Amanda Wallace and Amber Floyd walked into our home we knew we had made the right choice. Candace organized the work force and She, Glenda and Brandy worked tirelessly to clean every item and any area (walls, ceilings, floors) that might have residue from the smoke and fire and when they needed extra help Amber and Amanda We’re right there.
Also the team of SERVPRO professionals in the office were wonderful. Several times they checked on how the cleaning process was going and if there was anything they could do to help.
Charles and I cannot Thank the team of cleanup professionals and the office staff for all their help. Now that they have finished their part of the work, we start with the repair crew with John as their leader. They will have a hard act to follow but I am sure they’re up to the task.
Thank you again.
SERVPRO came and began working the same day I called them to help with my water damage and mold cleanup. Carl was phenomenal in his knowledge of what needed to be done and explaining every step of the process, and he even helped out by providing needed details when my insurance adjuster arrived. Jeff, Nick, and Ryan were the other members of the crew who came to save the day and all of them were professional, friendly, and courteous and they all worked tirelessly to get the job done. We really had quite a mess, but from the minute I called SERVPRO and spoke to Paula I knew we were in good hands, and she called me to check in every day during the cleanup process to answer any questions and make sure I was satisfied, and I also received several calls from Candace to check in during the final days of work and to give me the good news that the work was complete. This is a top-notch operation from first contact to completion, with skilled technicians and a highly organized office staff, and although I hope I never have a need for this type of remediation work in the future, if I ever do I will certainly be calling SERVPRO. Highly recommend, Five Stars!
Walking down the stairs to find a flooded basement is the last thing I expected to see. I was advised to call SERVPRO of Macon, and it was the best experience possible given the situation. Carl and Jeff did an amazing job, not just with the flooding, but they were kind and compassionate as well. Both were very polite, walked us through each step of the process, and answered every question we had. Having someone of their caliber made dealing with a terrible situation so much easier. I appreciated the way they handled the furniture and never felt as though they were rushing in any manner. I give them and SERVPRO my highest recommendation to anyone who is dealing with an emergency due to flooding. Walking down the stairs to find a flooded basement is the last thing I expected to see. I was advised to call SERVPRO of Macon, and it was the best experience possible given the situation. Carl and Jeff did an amazing job, not just with the flooding, but they were kind and compassionate as well. Both were very polite, walked us through each step of the process, and answered every question we had. Having someone of their caliber made dealing with a terrible situation so much easier. I appreciated the way they handled the furniture and never felt as though they were rushing in any manner. I give them and SERVPRO my highest recommendation to anyone who is dealing with an emergency due to flooding.
About Us
SERVPRO of Macon understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
Since 1993, SERVPRO of Macon has specialized in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Macon can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
SERVPRO has a Large Loss Response Team made up of franchises around the country who roll in when natural disasters or large/widespread commercial losses occur within a community. SERVPRO of Macon is a member of this elite team and works with franchises nationwide to make sure that no one is left behind when disasters strike. With such a network available, no damage is too large or too small for SERVPRO of Macon.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
