Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of University, SE Orlando
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
A sewage backup or toilet overflow isn’t just messy — it’s dangerous. At SERVPRO of University, SE Orlando, we provide 24/7 emergency sewage cleanup, biohazard cleaning, water extraction, and sanitization across Orlando and Central Florida. Our trained and IICRC-certified crews handle everything from small bathroom overflows to large-scale commercial sewage damage, using advanced extraction, drying, and deodorization equipment.
Sewage water, or “black water,” contains bacteria, viruses, and hazardous contaminants that can spread quickly through flooring, walls, and even HVAC systems. Our process begins with the safe removal of contaminated water and unsalvageable materials, followed by deep cleaning, air duct cleaning, structural drying, and professional odor control. We restore your property to a clean and safe condition, protecting both your health and your building.
We proudly serve communities across the University of Central Florida area, Alafaya, Waterford Lakes, Avalon Park, Winter Springs, Vista East, Vista Lakes, Union Park, Goldenrod, Azalea Park, Chickasaw, Belle Isle, South Semoran, Colonialtown, Thornton Park, Casselberry, Econlockhatchee, Lake Underhill, and Research Park. From student apartments near UCF and family homes in Winter Springs to retail centers, restaurants, and office buildings, we have the resources to manage sewage emergencies of every size.
Whether it’s a toilet backup in a home, a broken sewer line in a restaurant, or a major commercial overflow, SERVPRO of University, SE Orlando responds quickly to reduce damage and downtime. We also work directly with insurance carriers to simplify claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I called you from my brand new hotel at 430 am with a water removal job. The owner actually answered the phone and sound like she had been up prior to my call. She wasn't but answered in a way that made me feel she was awake and alert. My information was taken and she said the crew was being dispatched as we spoke and they would arrive on scene within the hour. The crew arrived as she stated and to work they went. Five days later the job was totally finished with all machines picked up and no residual water left behind. Each day a small crew came into evaluate the need to add or remove dryers and fans. Very professional and knowledgeable. A follow up from the sales dept. was very helpful as well. I will definitely use SERVPRO again. Thanks team for a job well done.
Had a water leak in a condo unit that turned out to be much worse than expected. The team was outstanding to work with on the demo and clean up. Dee always took my call/text & did a great job working with our insurance company. They made the process much easier than I imagine it could have been with someone else!
Vern, Susan and their team consistently perform above and beyond expectations. My hot water heater on a platform in the garage had been leaking into the wall without my knowledge and it caused a huge mold issue - they were quick, thorough and professional in the mold remediation process. Their team also managed the reconstruction of a new hot water heater closet after said remediation was finished - right down to matching the custom wood trim on the doors. Fantastic.
Thanks for fixing the water damage under the windows in my front room. I didn't know they were unsealing themselves like they were. And thanks for getting them resealed, too, so this isn't a problem again.
So helpful to our community after two hurricanes. Their work was good and speedy. Would definitely recommend!
SERVPRO did a superior job! I woke at 5 a.m. Sunday to rain coming in 5 rooms of my home. I am getting new construction and my roof was torn off and not protected. I was frantic and these guys put me at ease and did a great job!
We had a leak in the ceiling during a tropical storm. SERVPRO came out immediately and dried us out. They were prompt, courteous, and professional. The manager who over saw all work; cleanup, tear out and restoration was available at all hours every day, answering all our questions, alleviating our concerns and stress. He is so kind, understanding, professional, and, a rarity these days, respectful! If not for the careful caring work they did with our cabinets and backsplash this job would have been a lot more discouraging and costly. And the smiles were also greatly appreciated! Thanks to all of you. You will always have our appreciation and recommendation. God bless you all.
From the moment I first contacted them, I was treated with care and concern. We were on vacation and my house sitter noticed the standing water. My initial contact with them was not only via phone but I was in a different time zone. Dee answered the phone and went into action immediately. This was the first time I ever needed to contact this type of service and she guided me through the process. She contacted her folks immediately and got them out there to begin working on the water standing in my house - and kept me informed along the way. They were at the house within about 1.5 hours of my making the initial call.
I highly recommend Ryan Richardson with SERVPRO of University, SE Orlando. Not only was he knowledgeable and clear with his answers, he was honest and reassuring. I had consulted two other remediation companies, and I found either credible. Ryan could have sold me something, but he was more interested in the truth and my peace of mind.
About Us
For more than 15 years, SERVPRO of University/SE Orlando has been the restoration and cleaning team that the UCF corridor, Southeast Orlando, Azalea Park, and the Colonial Drive and Curry Ford Road communities call when things go wrong. Owned and operated by Susan and Vern Boatman, this is a locally rooted business built on genuine relationships, community pride, and a deep commitment to the people and places that make this part of Orlando special. Susan and Vern aren't just business owners, they're part of this community, and that personal investment shows up in every job their team takes on.
The University/SE Orlando territory is one of the most diverse and dynamic parts of Central Florida. From the energy of the UCF campus and the surrounding student housing communities to the established residential neighborhoods of Azalea Park, the busy commercial corridors along Colonial Drive, and the working families of the Curry Ford Road area, this is a community with a lot of moving parts and a lot of people who deserve a restoration company they can actually trust. Over 15 years, SERVPRO of University/SE Orlando has earned that trust one job at a time.
Some jobs are routine. Others stay with you. One of the most memorable for the SERVPRO of University/SE Orlando team was a large-scale water loss at the University of Central Florida where flooding cascaded through four floors of a campus building, requiring rapid mobilization, extensive water extraction, and a coordinated drying effort to protect the structure and get the space back in operation as quickly as possible. It's exactly the kind of high-stakes, large loss situation that separates a prepared and experienced team from everyone else and it's the kind of job that SERVPRO of University/SE Orlando was built for.
Our services cover water and flood damage, fire and smoke damage, mold remediation, emergency board-up and tarping, and commercial large loss events. We offer 24/7 emergency response because emergencies don't wait and neither do we. Our technicians are IICRC-certified and backed by the full resources of the SERVPRO national brand, combined with the personal attention that only a locally owned franchise can deliver. Whether we're helping a family in Azalea Park through a stressful pipe burst or managing a multi-floor commercial loss at a major Orlando institution, every job gets the same level of care and professionalism.
Susan and Vern have spent 15 years building something real in this community. For them and their team, making it "Like it never even happened" isn't just a tagline it's a promise they take seriously every single day.
