Storm Damage Repair Services

Our insurance company denied our claim. When they realized that, they were very sympathetic. Instead of waiting for a bill, I asked them to hit me up with an estimate so that I could manage the money situation with my bank. The last day they were here (for clean-up) is the day that I requested the bank transfer. I'm glad they let me work that way because we'd just put the flooring deposit on our credit card and I wasn't ready for them to charge the card the full amount due. Another sign that they get it and are great to work with.

When I bought flood insurance, I never thought that I would use it. I bought my house outside of a flood plain just so I would never have to use it. However, after the flood happened I am so thankful that I got it. But I was even more thankful that your company was there to make all my flood damage repairs seem easy. Thank you for being a great company that people can trust to do the job right the first time. Thank you SERVPRO.

I came home to a flood in my home after a thunderstorm, called SERVPRO and they came immediately to remove the water from 4 rooms in my home and set fans to dry the rooms. I was very impressed with their speed and knowledge about everything they did. They worked well as a team, friendly and polite. The flooring had to be replaced and the rooms needed a lot of restoration due to the damage. The office staff and work teams were great to work with. I am very satisfied with their work and my home looks great! I will definitely recommend SERVPRO to all I know. Thank you all for your great work, kindness, and tolerating me in my anxiousness.

SERVPRO has been great! They responded immediately to my urgent pipe burst situation in Orlando. Rey came within two hours of my call and then sent a team within two hours. Smith, Enrique, Magaly, and Mariana were all fantastic. Everyone was professional and made a stressful water damage restoration project the best it could be. Rey communicated with me throughout the cleanup, and Mariana gave me a thorough explanation each time she came. Elias came to gather the equipment and was very professional as well.

I would highly recommend SERVPRO of Orlando to anyone dealing with a burst pipe, flood damage, or water emergency!

I moved to Orlando recently and bought a house a few months ago. I had a pipe burst in my upstairs bathroom and the water damaged half of my house. I had no idea what to do and my insurance told me to call SERVPRO. SERVPRO came out in the middle of the night and sucked up all the water and stayed throughout the night placing drying equipment. In three days, everything was dry and on the fourth day they started repairing all my drywall and flooring that got damaged. I was able to have my whole house back to normal in a week. I couldn’t believe how quick of a process it was. I am grateful to Rey and Ryan for their help throughout this whole job.

Exceptional Water Mitigation Services!
I recently had the opportunity to use their water mitigation services in my home, and I am thoroughly impressed with their service. From start to finish, Ernesto and David were professional, efficient, and highly skilled. After Hurricane Milton, we had water damage, and they responded immediately. They arrived at my home ready to assess the situation and begin the mitigation process. Throughout the entire process, the customer service was exceptional. The team kept me informed, answered all my questions, and provided regular updates on the progress. They were courteous, respectful, and took great care to protect my home and belongings while they removed all the affected areas that could potentially have mold. I highly recommend their services to anyone in need of water mitigation. Their professionalism, expertise, and dedication to customer satisfaction are truly outstanding.

SERVPRO did a superior job! I woke at 5 a.m. Sunday to rain coming in 5 rooms of my home. I am getting new construction and my roof was torn off and not protected. I was frantic and these guys put me at ease and did a great job!

We had a leak in the ceiling during a tropical storm. SERVPRO came out immediately and dried us out. They were prompt, courteous, and professional. The manager who over saw all work; cleanup, tear out and restoration was available at all hours every day, answering all our questions, alleviating our concerns and stress. He is so kind, understanding, professional, and, a rarity these days, respectful!  If not for the careful caring work they did with our cabinets and backsplash this job would have been a lot more discouraging and costly. And the smiles were also greatly appreciated! Thanks to all of you. You will always have our appreciation and recommendation. God bless you all.

From the moment I first contacted them, I was treated with care and concern. We were on vacation and my house sitter noticed the standing water. My initial contact with them was not only via phone but I was in a different time zone. Dee answered the phone and went into action immediately. This was the first time I ever needed to contact this type of service and she guided me through the process. She contacted her folks immediately and got them out there to begin working on the water standing in my house - and kept me informed along the way. They were at the house within about 1.5 hours of my making the initial call.

Our insurance company denied our claim. When they realized that, they were very sympathetic. Instead of waiting for a bill, I asked them to hit me up with an estimate so that I could manage the money situation with my bank. The last day they were here (for clean-up) is the day that I requested the bank transfer. I'm glad they let me work that way because we'd just put the flooring deposit on our credit card and I wasn't ready for them to charge the card the full amount due. Another sign that they get it and are great to work with.

When I bought flood insurance, I never thought that I would use it. I bought my house outside of a flood plain just so I would never have to use it. However, after the flood happened I am so thankful that I got it. But I was even more thankful that your company was there to make all my flood damage repairs seem easy. Thank you for being a great company that people can trust to do the job right the first time. Thank you SERVPRO.