Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Norwich and Windham County

Our Google Reviews
(860) 887-0447
4.6
(68 reviews)

Your Local Fire Restoration Company

Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.

  • Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
  • Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.

  • Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Norwich and Windham County is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Thank you very much John for making this a completely non-stressful project for us!!!  Truly greatly appreciate everything you've done and how you went about it.  Thank you!  

Irina
Waterford

Couldn't ask for better!! Great job !!

Jane
Putnam

I don't think they could exceed any higher.  They deserve to be as high as you go!  I would recommend them 100%  

Hannah
Norwich

Leo and Gerardo were the best! I just loved them.  You will be the only company cleaning my carpets from now on!  

Yvonne
Norwich

We were very impressed with how hard the team worked.  They were friendly, courteous and professional.  

Marsha
Ledyard

Very impressed with how quickly they responded and the service he received.  Would recommend them to anyone! 

Chris
Old Saybrook

Couldn't ask for better help! Thank you so much!

Courtney
Windham

"All employees were amazing, thank you so much for everything! John, Carlos and Wesley were very impressive"

Lynn
Stafford

They were amazing!  

Maureen
Danielson

About Us

Local Restoration Support That Feels Straightforward

A property problem has a way of turning a normal day into a list of questions. Who handles the water in the basement? What about smoke odor after a small fire? Is that musty smell coming from hidden moisture? SERVPRO helps homeowners, property managers, and business owners in Norwich sort through those next steps with practical cleanup and restoration services.

Our team handles water damage, fire damage, mold removal and remediation, storm cleanup, specialty cleaning, biohazard cleaning, packout services, and construction support. The goal is to explain the process clearly and focus on what your property needs, not bury you in jargon.

Built Around Local Property Needs

Norwich properties have plenty of variety, from older homes near the Leffingwell House Museum to apartments, storefronts, offices, and commercial spaces throughout Windham County. Older materials, lower-level storage, river-area humidity, and changing weather can all affect how damage spreads and how cleanup should be handled.

SERVPRO can help with:

  • Water extraction and drying
  • Smoke, soot, and odor cleanup
  • Mold remediation and containment
  • Storm damage restoration
  • Cleaning and repair support

A Clearer Path After Property Damage

Good restoration starts with careful communication. SERVPRO looks for visible damage, hidden moisture, affected materials, and belongings that may need attention.

For cleanup and restoration support in Norwich that feels organized, local, and easy to understand, contact SERVPRO to schedule service and learn how we can help restore comfort and confidence.

John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
Owners of SERVPRO of Norwich and Windham County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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