Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Norwich and Windham County
Service Areas
Your Local Fire Restoration Company
Expert Fire Damage Restoration in Norwich, CT
A house fire is the kind of surprise no one wants. Whether it’s a kitchen flare-up or an electrical mishap in an old Norwich colonial, the damage hits hard and fast.
At SERVPRO, we understand that fire damage isn’t just about burned walls. It's smoke, soot, water from extinguishing efforts, and that lingering “campfire-in-your-living-room” smell. That’s why we take a full-scope approach—restoring both the structure and the sense of normalcy.
Here’s how we get it done:
- Damage Assessment – We inspect every inch to assess the impact of fire, smoke, and water.
- Board-Up & Roof Tarping – We secure your property fast to protect it from weather and critters.
- Water Removal & Drying – Yes, fires often leave water behind. We dry it up before it causes more damage.
- Smoke & Soot Removal – Using specialized equipment, we clear the grime from walls, ceilings, and air ducts.
- Cleaning & Repair – From salvaging keepsakes to rebuilding damaged rooms, we handle it all.
We’ve helped families all over Norwich get back on their feet after fires big and small. Our team combines technical skills with a great deal of compassion, because we know it’s more than just cleanup. It’s about helping you feel at home again.
Ready to turn the page after fire damage? Let SERVPRO bring calm, care, and clarity back to your Norwich home.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
We cannot thank the team enough and will confidently recommend!
On the fourth of July week, I was having a family reunion at my home and someone accidentally turned on the oven with a plastic bowl inside. Almost instantly the house was filled with black smoke and while the fire was contained to the oven, the entire bottom floor and second floor hallway and doors were also covered with the black soot.
While the firemen were at my home they recommended John from SERVPRO in Norwich to perform the cleaning restoration. I called John and he said he would be over that day to survey the damage. While family and friends gathered outside for a picnic, John unobtrusively came to our home and measured and took pictures of the areas needing cleaning. First thing the next morning John had his employees on site to begin the tedious job of cleaning every nook and cranny of my home. Within three days, the cleaning was done, the area rugs were removed from my home and it was barely noticeable that there was a fire. This cleaning took place swiftly and quietly all the while my home was filled with people for the family reunion.
After the contractors painted and before the delivery of the new furniture, John returned and replaced the clean area rugs and honestly, it all looked like the fire had never happened.
The experience of having a fire with extensive smoke damage is daunting however John and his crew made the cleaning process the easiest part of the restoration. I would recommend John from SERVPRO to anyone wanting quick, reliable results for any type of cleaning or restoration.
Thank you very much John for making this a completely non-stressful project for us!!! Truly greatly appreciate everything you've done and how you went about it. Thank you!
Couldn't ask for better!! Great job !!
I don't think they could exceed any higher. They deserve to be as high as you go! I would recommend them 100%
Heather communicated with me from the first day and through out the project. She quickly got the crew to the emergency/site to secure the property after the fire. She was very courteous and helpful.
They worked very hard to get my house even better than before the fire. It was a blessing to get these guys over here. A+++++
Great people, beautiful job. 10/10 all the way.
"Very good. They knew what they were doing. Very pleased with the services."
We cannot thank the team enough and will confidently recommend!
On the fourth of July week, I was having a family reunion at my home and someone accidentally turned on the oven with a plastic bowl inside. Almost instantly the house was filled with black smoke and while the fire was contained to the oven, the entire bottom floor and second floor hallway and doors were also covered with the black soot.
While the firemen were at my home they recommended John from SERVPRO in Norwich to perform the cleaning restoration. I called John and he said he would be over that day to survey the damage. While family and friends gathered outside for a picnic, John unobtrusively came to our home and measured and took pictures of the areas needing cleaning. First thing the next morning John had his employees on site to begin the tedious job of cleaning every nook and cranny of my home. Within three days, the cleaning was done, the area rugs were removed from my home and it was barely noticeable that there was a fire. This cleaning took place swiftly and quietly all the while my home was filled with people for the family reunion.
After the contractors painted and before the delivery of the new furniture, John returned and replaced the clean area rugs and honestly, it all looked like the fire had never happened.
The experience of having a fire with extensive smoke damage is daunting however John and his crew made the cleaning process the easiest part of the restoration. I would recommend John from SERVPRO to anyone wanting quick, reliable results for any type of cleaning or restoration.
Thank you very much John for making this a completely non-stressful project for us!!! Truly greatly appreciate everything you've done and how you went about it. Thank you!
Couldn't ask for better!! Great job !!
I don't think they could exceed any higher. They deserve to be as high as you go! I would recommend them 100%
Heather communicated with me from the first day and through out the project. She quickly got the crew to the emergency/site to secure the property after the fire. She was very courteous and helpful.
They worked very hard to get my house even better than before the fire. It was a blessing to get these guys over here. A+++++
Great people, beautiful job. 10/10 all the way.
"Very good. They knew what they were doing. Very pleased with the services."
About Us
Proudly Serving Norwich and Windham County
When disaster strikes in Norwich, it doesn’t send a polite warning—it barges in like a Nor’easter, uninvited and messy. That’s where SERVPRO steps in. We’re your local go-to crew for fire, water, and storm damage cleanup. And mold? Let’s just say we’re not fans of fuzzy walls either.
Our team isn’t just trained—we’re restoration nerds (the good kind). We roll up our sleeves and get to work fast, because we know how stressful property damage can be. Whether it's a burst pipe in a downtown Norwich storefront or storm damage in a Windham County home, we treat every job like it's our own place on the line.
Why SERVPRO?
Local Roots, National Strength
Based right here in Norwich, we’re part of the community—but we’ve also got the horsepower of a national brand behind us.
Fast Response, Every Time
Restoration isn’t a 9-to-5 gig. We’re ready to roll 24/7, rain or shine (or blizzard or basement flood).
Top-Notch Technicians
Our techs are IICRC-certified pros who know how to handle everything from soot to standing water. And they’ll always treat your space with care and respect.
From Mess to Masterpiece
We don’t just clean—we restore. Think of us as the pit crew for your property.
A Norwich Team You Can Trust
We’ve seen a lot—like, a lot. From fire-damaged attics to waterlogged basements and the occasional mystery stain no one wants to talk about. Every job contributes to our expertise and passion for helping our neighbors recover.
We love this corner of Connecticut—from the historic charm of Norwich to the quiet strength of Windham County—and we’re proud to help keep it standing strong, one restored home or business at a time.
Looking for reliable restoration in Norwich, CT?
Let SERVPRO help restore your peace of mind—one room, one repair, one day at a time.
