Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Santa Cruz

Our Google Reviews
(831) 457-1997
4.3
(21 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Santa Cruz we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I manage some apartments for my family in the Santa Cruz area. Several weeks ago we had a water leak late on a Saturday night and I needed help right away to get the damage under control and get the place dried out.
This was not an easy task, the tenant was a bit of a hoarder and it was a very difficult job to work on.
From Beginning to end the staff at SERVPRO of Santa Cruz  were courteous, professional and just got the job done. They helped with all the insurance company paperwork and helped me to get the place dried out and cleaned up. The foreman was particularly helpful.  I would recommend them for any size fire or water damage clean up.

Patrick W - Via Yelp
Santa Clara

SERVPRO of Santa Clara is on our prefered vendors list for the whole hotel portfolio we manage, no question.

The Aloft Hotel
Santa Clara

Every person I have ever been in contact with at SERVPRO of Santa Cruz is polite, professinal, patient and competent. Your techs are fabulous! Special shout out to Fedrico, Silvano and Matt! Thank You we will call again!

Lisa M
Santa Cruz

Phone call from our customer to our admin, "he was VERY impressed with our production staff. He told me that Mark who came the first day was very knowledgeable and helpful. He was happy that he chose SERVPRO to help him. I thanked him for his kind words."

ISMAEL S.
SALINAS

Just keep doing what you did for us. It certainly works! We thank every person who came to our condo to do the work. We appreciate all of you. We thank Stephanie and Desiree as well for their friendliness and professionalism on the phone. We give everyone at SERVPRO who had anything to do with our claim an A+!! Thank you all!

DEMETRIOS
SALINAS

Being far from Capitola made it difficult to keep informed. Tony & Vince were great at explain things to us by phone and keeping us posted in general, but I'd love more communication/information to be available about the job on a web portal. Pictures, work performed, recommendations, etc. would be very helpful.

We are so glad our friend recommended SERVPRO and are so grateful that you jumped on the job almost immediately and were professional, thorough and helpful throughout. Thank you for everything.

Jason
CAPITOLA

"Everything was easy to get scheduled and the office staff was friendly and easy to work with. Thank you SERVPRO of Santa Cruz!"

Anderson & Company Property Management
Santa Cruz

Thank you to the tech Tony K for all the hard work and professionalism, and thank you to the pack out team for all their hard work! Thank you SERVPRO!

 

MERCEDES
FREEDOM

" I was very pleased with SERVPRO of Santa Cruz. . A very trustworthy company with knowledge of their profession. 5 stars!”

ANGIE
HOLLISTER

I manage some apartments for my family in the Santa Cruz area. Several weeks ago we had a water leak late on a Saturday night and I needed help right away to get the damage under control and get the place dried out.
This was not an easy task, the tenant was a bit of a hoarder and it was a very difficult job to work on.
From Beginning to end the staff at SERVPRO of Santa Cruz  were courteous, professional and just got the job done. They helped with all the insurance company paperwork and helped me to get the place dried out and cleaned up. The foreman was particularly helpful.  I would recommend them for any size fire or water damage clean up.

Patrick W - Via Yelp
Santa Clara

SERVPRO of Santa Clara is on our prefered vendors list for the whole hotel portfolio we manage, no question.

The Aloft Hotel
Santa Clara

Every person I have ever been in contact with at SERVPRO of Santa Cruz is polite, professinal, patient and competent. Your techs are fabulous! Special shout out to Fedrico, Silvano and Matt! Thank You we will call again!

Lisa M
Santa Cruz

Phone call from our customer to our admin, "he was VERY impressed with our production staff. He told me that Mark who came the first day was very knowledgeable and helpful. He was happy that he chose SERVPRO to help him. I thanked him for his kind words."

ISMAEL S.
SALINAS

Just keep doing what you did for us. It certainly works! We thank every person who came to our condo to do the work. We appreciate all of you. We thank Stephanie and Desiree as well for their friendliness and professionalism on the phone. We give everyone at SERVPRO who had anything to do with our claim an A+!! Thank you all!

DEMETRIOS
SALINAS

Being far from Capitola made it difficult to keep informed. Tony & Vince were great at explain things to us by phone and keeping us posted in general, but I'd love more communication/information to be available about the job on a web portal. Pictures, work performed, recommendations, etc. would be very helpful.

We are so glad our friend recommended SERVPRO and are so grateful that you jumped on the job almost immediately and were professional, thorough and helpful throughout. Thank you for everything.

Jason
CAPITOLA

"Everything was easy to get scheduled and the office staff was friendly and easy to work with. Thank you SERVPRO of Santa Cruz!"

Anderson & Company Property Management
Santa Cruz

Thank you to the tech Tony K for all the hard work and professionalism, and thank you to the pack out team for all their hard work! Thank you SERVPRO!

 

MERCEDES
FREEDOM

" I was very pleased with SERVPRO of Santa Cruz. . A very trustworthy company with knowledge of their profession. 5 stars!”

ANGIE
HOLLISTER

About Us

When water damage, fire damage, or any other emergency strikes, it can be tricky to know what to do. You may be feeling overwhelmed and unsure of where to turn. That's where SERVPRO of Santa Cruz comes in.



Our professionally trained and IICRC certified technicians are here to help.



We will work quickly and efficiently to minimize the disruption for you so that you can get back to your normal life as soon as possible. We understand how stressful these situations can be, and we're here to help you every step of the way.



Call us today - we're ready to help!

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.