Storm Damage Repair Services

I had such a positive experience working with Meghan and Andrew! My apartment had a flood and I was completely overwhelmed! I was referred to SERVPRO Point Loma by a friend and I'm so glad I trusted her! I spoke with Meghan and she took all my stress away! Assisted me with my claim and did a wonderful job! Couldn't have asked for a better experience! Thank you!!

Megan and Andrew came out to inspect my place on Good Friday.

One contractor before quoted $25k to "fix the problem". Another wanted to install a $7k vapor barrier system.  

After doing a thorough inspection with a high quality moisture meter Megan and Andrew (owners of the company) said the increased moisture is solely due to the rain and my issue is an exterior irrigation issue and anything SERVPRO did would not solve the problem and I did not need a crawl space dehumidifier system.

Bottom line, they could have easily told me the mold I had was toxic and sold me on an expensive restoration plan but against their best interest they did not. For that reason, I am very grateful.

NOTE: (make sure the GC or whomever is looking at your place has a high quality meter - REASON: the cheap ones will give off incorrect readings. The one I bought at home depot said my entire house had excessive moisture).

Had the pleasure of working with Meghan, Andrew & Richard. My water damage issue was small compared to others, but they treated it with equal importance. They were clear, concise and quick to respond. Had me feeling a whole lot better quickly. Great personable people to work with, the kind you'd like to see again (though not in this circumstance). They should be your first call for when their service is needed. Thanks again SERVPRO Point Loma!

Our whole house flooded when we were away on vacation. Our insurance agent recommended SERVPRO. They used equipment to clean and dry everything in a few days. They even billed our insurance directly. Could have been a nightmare without them. Thanks SERVPRO!

Last Sunday the wind and rain were so intense the huge tree in my yard crashed through a window and tore a hole in my roof. I called SERVPRO for help. I'm so glad I did! They responded immediately, boarded my window to keep the wind and rain out, installed a tarp on my roof to make sure no more rain could get in (in the dark!!), and calmed me down. They followed up with my insurance every day to make sure my claim was taken care of. Thanks for the good customer service.

Hats off to SERVPRO of Point Loma. Provided comprehensive, quality, and supportive services from a number of their teams and individuals. Benny, Hector, Ernesto, Flo and several others worked carefully and respectfully on our flood restoration and treatment process. Communicated fully, thoughtfully, and with kindness during a stressful situation. Thank you for your great work.

Had a leak in the drain pipe of the kitchen that caused major water damage. Benny at SERVPRO came in and saved the day. Benny metered the water damage and gave me a step by step play of next steps, handling the management of the demo of water affected areas and water mitigation. Benny was professional, knowledgeable and had no problem answering my millions of questions! When it came time for pack out of the furniture Yanick, Simone and Alex did an excellent job of taking care of the furniture and packing it safe and sound. They made sure everything was accounted for and took notes of where everything went. They did such a great job when they returned to place everything back inside they knew exactly where it all went! If you are ever in need of their services do not hesitate to call them, SERVPRO of Point Loma will take care of you and give you peace of mind!

As a first time home owner and renter, I was seriously stressed when my tenant informed me of a leaking faucet and water damage. Nobody wants to find themselves in this situation, but if you do, SERVPRO is the best for this daunting task. I'm so happy they came to the rescue. SERVPRO made the process quick, as painless as possible, and their costs are super reasonable. I am extremely thankful to Andrew and Meghan, the owners, for being so responsive all the time throughout this process. It's hard to trust a company you don't know yet but I am glad I took the risk with SERVPRO- they did not disappoint! I would definitely use them again in the future and I recommend them to anyone dealing with a water damage crisis! Excellent customer service- I cannot stress this enough. Thank you so much SERVPRO!