Meghan C. Hollis, Andrew Edwards
Meghan C. Hollis, Andrew Edwards
Owners of SERVPRO of Point Loma

Meet Our Team

All it takes is one call to SERVPRO of Point Loma. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Point Loma
Our Google Reviews
(619) 275-2802
4.8
(85 reviews)
Meet our Team. Here to Help 24/7
  • Meghan Hollis and Andrew Edwards, team member at SERVPRO of Point Loma

    Meghan Hollis and Andrew Edwards

    Owners of SERVPRO of Point Loma

  • Michael Sprague, team member at SERVPRO of Point Loma

    Michael Sprague

    Michael is the swiss army knife of the SERVPRO of Point Loma operation. He brings over 40 years of marketing experience, spent time as an Insurance Adjuster, and even ran another SERVPRO franchise before coming to work for his son. So you may see him in his marketing or production role - but either way he will be happy to see you and will help however he can.

    Mike spends his personal time supporting his church, playing pick-up basketball, and rooting on the Dodgers.

  • Meghan Hollis, team member at SERVPRO of Point Loma

    Meghan Hollis

    Managing Partner of SERVPRO of Point Loma.

    Meghan obtained a Business Administration Bachelor’s Degree in management and marketing at the Regis University in Denver, Colorado.

    She was born and raised in the SERVPRO family. With her long standing service in the restoration industry, Meghan brings expertise in customer service, team management, and project management to the SERVPRO franchise. She is a licensed general contractor with CSLB. Meghan also holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration and Odor Control Technician. In addition, she has a certification in successful subrogation.

    Her time in the field has cultivated a talent for earning the trust and loyalty of our customers, contractors and adjusters she works with.

  • Andrew Edwards, team member at SERVPRO of Point Loma

    Andrew Edwards

    Managing Partner of Operations at SERVPRO of Point Loma.

    He started from the ground up as a technician and moved up to Director of Operations with his extensive background in restoration as well as being involved in the remediation and mitigation aspects of this industry.

    Andrew has training and service which are recognized by the IICRC (Institute of Inspection Cleaning and Restoration Certification) for Water Damage Restoration. Along with Andrew’s extended experience out in the field, he is also certified on Level 2 on Xactimate.

    Andrew has cultivated numerous relationships within the community. With Andrew’s excellent person to person-communication skills his goal is to bring the very best available service to the community when clients are in need of mitigation or remediation services.

  • Lisa Roche, team member at SERVPRO of Point Loma

    Lisa Roche

    Office Manager at SERVPRO of Point Loma.

    She is an amazing mom of two boys, Nathan and Grant and she enjoys baseball and hockey games and her cat named Waffles.

  • Esperanza Navarro, team member at SERVPRO of Point Loma

    Esperanza Navarro

    Contents Manager at SERVPRO of Point Loma

    Esperanza has worked in the restoration industry for 16 years, started as a helper in the pack out department and moved up to contents manager, enjoys being a full-time mom and cooking for her family

  • Benjamin Dorado, team member at SERVPRO of Point Loma

    Benjamin Dorado

    Mitigation Manager at SERVPRO of Point Loma

    Benny has an astonishing 20 plus years in the industry. He loves to help people and play sports. When he’s not working or with his family, you can find him on the basketball or pickleball court.

  • Hector Tello, team member at SERVPRO of Point Loma

    Hector Tello

    Repair Estimator

    With over 10 years in the industry, Hector is a great leader. He loves being part of the SERVPRO brand. When not working, he is happy spending time with his family, going to the theater, and watching sports.

  • Noe Alvarado, team member at SERVPRO of Point Loma

    Noe Alvarado

    Estimator at SERVPRO of Point Loma

    Noe is just beginning his career with us. He is a military veteran with a great ability to make friends with anyone. His hobbies include: hiking, camping, and going to music shows.

  • Joe Sanchez, team member at SERVPRO of Point Loma

    Joe Sanchez

    Repair Superintendent at SERVPRO of Point Loma

    Joe has over 8 years of experience in the industry. He enjoys helping customers and being a team player. Joe has been married since high-school and adores being a father to his 4 children.

  • Emily Barreda, team member at SERVPRO of Point Loma

    Emily Barreda

    Restoration Technician at SERVPRO of Point Loma

    Emily has been with SERVPRO for 5 years. She enjoys spending quality time with her family, as well as, photography, and hiking. Exploring different areas of San Diego is one of her favorite things to do.

  • Flo French, team member at SERVPRO of Point Loma

    Flo French

    Contents Supervisor at SERVPRO of Point Loma

    Flo has over 6 years experience in the industry. She likes working with others and can be found gardening, as well as, cooking in her free time.

  • Marcos Cruz, team member at SERVPRO of Point Loma

    Marcos Cruz

    Water Technician at SERVPRO of Point Loma

    Marcos has been in the industry for 2 1/2 years. He enjoys doing demo and meeting people. When he isn’t working, his hobbies include soccer & football.

  • Wendy Rawlings, team member at SERVPRO of Point Loma

    Wendy Rawlings

    Administrative Assistant at SERVPRO of Point Loma

    Wendy has over 8 years in the industry. She loves to help people and spend time with her husband and 2 fur babies. On her days off she enjoys painting and making jewelry.

  • Rene Ceballos, team member at SERVPRO of Point Loma

    Rene Ceballos

    Water Technician at SERVPRO of Point Loma

    Rene has over 3 years at SERVPRO. He is very kind and enjoys helping others. Rene likes to go on walks with his dog.

  • Jasmine Reyes, team member at SERVPRO of Point Loma

    Jasmine Reyes

    Job File Coordinator

    Jasmine is our newest addition to the office, and she really enjoys the fun atmosphere. She’s a left-handed coffee lover that can craft anything. Aside from crafting, she is fond of sports, reading, food, and her puppy Tarzan.

  • Daniel Franco, team member at SERVPRO of Point Loma

    Daniel Franco

    Restoration Technician at SERVPRO of Point Loma

    Daniel enjoys what he does and loves being part of our team. With a year of experience and a great work ethic, he's a great addition. Outside of work, he loves art, cooking and dancing.

  • Ernesto Rangel, team member at SERVPRO of Point Loma

    Ernesto Rangel

    Restoration Technician at SERVPRO of Point Loma

    Ernesto has been part of our team for the past year, contributing his strong work ethic and positive energy. A military veteran, he is committed to service and teamwork. Outside of work, he enjoys lifting weights and staying active.

  • Jonathan Galaz, team member at SERVPRO of Point Loma

    Jonathan Galaz

    Restoration Technician at SERVPRO of Point Loma

    Jonathan joined our team last year and jumped right in with his strong work ethic and positive attitude. He’s also really involved in helping troubled youth in the community, which says a lot about who he is. In his downtime, he loves fishing and playing video games.

  • Hector Tello Jr., team member at SERVPRO of Point Loma

    Hector Tello Jr.

    Restoration Supervisor at SERVPRO of Point Loma

    Hector Jr. has been in the restoration world for over 10 years, and he brings a ton of experience to our team. When he’s not leading the way on projects, he’s usually spending time with his kids and staying active with their favorite sports.

  • Jordan Carroll, team member at SERVPRO of Point Loma

    Jordan Carroll

    Restoration Technician at SERVPRO of Point Loma

    Jordan recently joined our team and brings great energy every day. He works hard, picks up new skills fast, and keeps things positive. Outside of work, he loves hitting the gym or getting in a game of basketball.

What our
customers are saying

Besides the circumstances of my house flooding, I had a very pleasant experience with the services provided by Servpro. I’d like to thank Marcos, Emily, and Miguel for a speedy/organized moving out and back in experience.

Sean Matos

Outstanding job and 100% client satisfaction from a team of professionals and hard workers. Great customer service from Emily of the front desk and Bravo Zulu to the Pack-out/Pack-in team led by Rene and Jordan. Their professionalism, hard work, and attention to detail is mind blowing. Great job to all, and special thanks to Rene and Jordan. Brandon

Brandon B

The pack-out and pack-in service from My Father’s Home was excellent from start to finish. The team was professional, organized, and handled all of our belongings with great care. They made what could have been a stressful process so much easier by communicating clearly and working efficiently. Everything was returned in great condition, and they took the time to make sure everything was placed where it belonged. A special thank you to Marcos, Emily, and Jordan for their outstanding work and professionalism throughout the entire process. We truly appreciate all of your hard work.

Ryan Collins

This review deserves two 5-star ratings because I’ve used this company on two separate occasions, one year apart, and they exceeded my expectations both times. I have moved across the country several times and many with the states (25 moves at least). Last year, my landlord hired them to remove furniture and household items from our unit. Marcos led the crew, and from the moment they arrived, they were professional, respectful, hardworking, and incredibly careful with everything they handled. Their customer service was exceptional. This year, after we signed another one-year lease, I had even more items that needed to be removed. Esperanza came out first to take inventory. She arrived on time, was organized, carefully reviewed everything on my list, and documented it with photos. On moving day, Marcos returned with Emily, Jonathan, Rene, Ernesto, and Daniel. I was genuinely happy to see the same crew again—it says a lot about a company when they retain such great employees. What impresses me most is their professionalism. They have always been on schedule, and on the rare occasion they’re running behind, they take the time to call and let me know. That level of communication shows they truly respect their customers’ time. The team works quickly and efficiently, but they never sacrifice quality. They are extremely careful with furniture and belongings, treating everything with the same care I would. Since I manage my landlord’s property as if it were my own, I really appreciate working with people who have that same level of respect. One thing that really stood out: they accidentally loaded an item that was supposed to stay behind. Instead of waiting for me to discover it, they called me the very same day and brought it back immediately. That kind of honesty and accountability is rare. When it’s time to empty my storage unit and move into my new business, there is no question who I’ll be calling. They’ve earned my trust, and I’ll continue recommending them to anyone looking for an outstanding moving company. I don’t hand out 5-star reviews easily. In fact, this company deserves 10 stars. Thank you, Marcos, Esperanza, Emily, Jonathan, Rene, Ernesto, and Daniel, for your professionalism, integrity, and consistently exceptional service. Loyal customers like me are created by teams like yours!

Alex

I had amazing 5 star service from Serv Pro Point Loma. I had fire damage due to a Lithium Battery explosion. My Rep. Esperanza held my hand through the entire process. She gave me her cell phone number so I could communicate with her anytime that I had questions or needed updates. Flo who directed her team on packing up all the contents in my home was very personal, professional, and took exceptional care with the organization and care of my belongings. Also directed the fire damage smoke mitigation and clean up. Flo actually was the star of the show. Thank you Flo! Last but not least Rene. Rene delivered and set up my contents with a great attitude and professionalism. I could tell that all Serve Pro employees were very happy doing their jobs and that Serve Pro Point Loma must take care of their employees well. I give this team a well earned 5 star ⭐️⭐️⭐️⭐️⭐️ review!

Mark MacNeal

Does a great job. Meghan was awesome

Liam Strachan

5 star experience! Very reliable and respectful team. Marcos, Emily, Miguel were professional, efficient, and very helpful. They did a great job unpacking our belongings after the damage and kept everything neat and organized. Thank you for making this process easier!!

Jessica Jimenez

Shout out to the wonderful pack out/pack in team: Flo, Emily, Marcos and Jordan!! You all make the job of emptying the contents of my kitchen to prep for renovation a breeze! You're pros at careful and quick packing, labeling contents, and storing each box with label side out so that finding that thing I need while my kitchen is being remodeled is not yet another frustration in the whole process. Your professionalism, courteousness, and skill go a long way towards making the whole stressful kitchen demo job that much less burdensome. Thank you for doing a stellar job!

Lili Geyelin

Flo, Jordan, Armando and Emily of Serv Pro Point Loma are wonderful. We are military family and have been moved and packed 6 times. This is the first time that I am so grateful at the professionalism and great job that this group did. It is so nice to unpack boxes that are labeled and knowing where they belong and what is inside. Like sofa cushions and lamps. Kudos to them.

Orthodiva

About Us

With 2 decades of restoration experience under their belt, Andrew & Meghan, know that the water or fire damage caused to your home or business causes stress and worry that is only mitigated by a quick response.  Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Point Loma has the certifications and staff to handle any size loss, residential or commercial.  More importantly we look to reassure you that your life will get back to normal as soon as possible.  Also, with a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Point Loma.

If your San Diego area home or business needs services, or to just learn more about the restoration process, please call us any time of day!

Meghan C. Hollis, Andrew Edwards
Meghan C. Hollis, Andrew Edwards
Owners of SERVPRO of Point Loma

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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