Mold Removal and Remediation Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Have a Mold Problem?
What Is the Mold Remediation Process?
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
Mold Inspections & Sampling
Our technicians will thoroughly assess and inspect your home or business for visible signs of mold, then use various techniques to detect the presence of mold and possible hidden water sources.
Contents Packout & Storage
After mold damage has been discovered, we move fast to protect what matters. We can transport belongings to our secure storage and restoration facility where cleaning and restoration are provided.
- Every item is inventoried and treated with expert care
- Your things are stored until it’s time to return them to you
What our
customers are saying
This company was fantastic! Used them to us move our son from one apartment to another in San Francisco. They also cleaned the old apartment and organized everything in the new apartment. Servpro’s team was amazing packing and moving my son’s belongings. The cleaning at the old apartment was immaculately done. The organization at the new apartment was fantastic, pretty impressive. The best thing that they managed to do it all in a day. Top notch service!!!
I contacted Servpro San Mateo on a Sunday night about a fiberglass mattress issue and was amazed that they picked up and had their Palo Alto crew out the next morning. When the scope was larger than they initially planned for, they were careful to take pictures to share with project manager Martin and come back with a detailed scope of work and pricing. It was definitely a pretty penny but the team was flexible within the scope to make sure the right areas were clean, they did not nickel and dime which I appreciated. Elyi, Piki and Maria did a very thorough job over 2 days and communicated well through Martin. I feel glad to have my home back in good shape.
When our retail bank branch experienced a flood event, ServPro was on the scene within 90 minutes assessing the damage and beginning the water mitigation process. From there, the ServPro team worked closely with us to identify the issues and provide a plan of action and timeline for completion. Their team worked late evenings and weekends to get us back up and running as quickly as possible. Thank you for your professionalism and dedicated follow-through!
Great experience! They handled our water damage cleanup and drying quickly, thoroughly, and professionally. Special shout-out to Chelsea, the manager, and Mario the lead on-site for her excellent communication and care throughout the process. Highly recommend!
What a great experience with Servpro! We had a broken pipe under the house, and Servpro cleaned up the water which had accumulated and was stinky. They were professional, helpful and friendly. We have a narrow crawl space, but they figured out how to get the job done. They helped us coordinate with the plumber too. Anna Guerrero was the project manager at Servpro and was outstanding in every way including communicating and working her butt off to help us. She even drew a map of the crawl space so that the plumber would know exactly where to go to fix the pipe. Highest recommendation!!
Martin and his team, Piki and Mayra, did a fantastic job way above what I thought would be even possible! From the very beginning with Chelsea, Soliette and the HVac and soft goods expert we were very impressed with their knowledge and attention to detail. The communication was fantastic as well. Every question was answered promptly by the team. I’m really thrilled with the results and highly recommend Servpro of Palo Alto. Their company has been down here since the fires and still are working on new requests. Five stars out of five for sure! Cindy Johnsen
This was an excellent and efficient team. They were careful in/with my home and responsive to requests. Highly recommend Martin and his team!!
I cannot say enough good things about Chelsea. She has helped me with mitigating smoke damage in my home after the Eaton Fire. She had answers my adjuster did not, she could give me a good timeline & educate me on the process, she quickly responded to my many questions & concerns & she was extremely accessible & responsive. She gave me hope & then confidence that the work on my home would be done well, right, & as quickly as possible. Plus, i enjoyed her as a person, which actually made this process much easier. Her team was also great & the other purple I worked with through her were equally competent & confidence-inducing. My house has never been cleaner & they organized it better than I did! I am very impressed!
Our home survived the Pacific Palisades fire but suffered from smoke damage, ashes and debris. ServPro PaloAlto cleaned our home for four days and left it immaculate. Our home has never been so clean, the smoke smell was gone and their service went beyond our expectations. The staff was professional and friendly. In particular, Soliette and Chelsea were extremely responsive to our requests and questions. We could not be more satisfied with the service we received from ServPro PaloAlto and are thankful for their preparing our home for our return.
