Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Malibu / Topanga Canyon / Pacific Palisades

Our Google Reviews
(310) 456-2135
5.0
(80 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Malibu / Topanga Canyon / Pacific Palisades we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

GREAT service! FAST! Honest and VERY communicative. Jitka and her team, Charlie, were fantastic to work with. They even had some bumps not due to their effort or work and did not charge me additionally. Would recommend them to anyone.

Marko Krosnjar
Calabasas

This is my first time every writing a review, but I felt SERVPRO Malibu and Jitka and her team deserved to be recognized. I had water damage occur to my condo, which was devastating. After doing some research since I am a very detailed and meticulous person I reached out to SERVPRO. Jitka was able to get me on the books and came out to assess the damage and take moisture test readings and photos. She then submitted all of this to my homeowners insurance. Once everything was approved her team came out to do the water remediation. Caesar & Francisco were great. They did a very thorough job prepping my place with floor coverings and dust barriers before beginning the actual demo. They were very detailed in getting everything remediated properly while keeping things in my condo as clean as possible. Jitka and her crew were all very nice, professional, and kept you apprised of all the steps. If you ever have damage to your property I would highly recommend SERVPRO Malibu and Jitka!

Amy DeVoe
Hollywood

SERVPRO Malibu is a well-run, professional business. We had major water damage in our kitchen, and the team from SERVPRO came in, assessed the situation, worked with our insurance carrier, and cleaned up the mess. Jitka Stanley was communicative throughout the process, giving me information about what to expect

Philip Kamins
Brentwood

An impressive company in every way: immediately responsive, kind, concerned, dedicated, thorough and professional. Great management, great teams of workers.

Ilene Amy Berg
Sherman Oaks

Jitka and her crew are AWESOME! SERVPRO came to my rescue twice this year. I had water intrusion once and then a few months later in another area. They assessed the damage and priced fairly. The second time they returned. They had to remove my floors, ceiling, drywall, damaged tiles, and furniture. They also neatly packed my belongings. They dried the areas of concern to prevent additional damage. Jitka was easy to communicate with and her crew worked in a timely manner and showed up promptly for all our scheduled meetings.

Look no more. SERVER Malibu is the winner.

M.V.
Pacific Palisades

The crew was amazing saved all our granite during demo. All their work was very professional and done quickly. Would use them again.

D.Mink
Pacific Palisades

Gustavo and his assistant were always on time. They left the area clean at the end of each day and they did a beautiful job. Our contractor can now rebuild the water damaged wall and fireplace

Josephine
Los Angeles

SERVPRO of Malibu/Topanga was excellent to deal with during these last couple of rain storms. My experience was great. Hopefully your experience will be just as good.

Michael C.
Pacific Palisades

SERVPRO was quick to respond to our interior flooding. Jitka set everything in motion. Her crew was polite, professional and neat. Excellent company!

Art N.
Brentwood

GREAT service! FAST! Honest and VERY communicative. Jitka and her team, Charlie, were fantastic to work with. They even had some bumps not due to their effort or work and did not charge me additionally. Would recommend them to anyone.

Marko Krosnjar
Calabasas

This is my first time every writing a review, but I felt SERVPRO Malibu and Jitka and her team deserved to be recognized. I had water damage occur to my condo, which was devastating. After doing some research since I am a very detailed and meticulous person I reached out to SERVPRO. Jitka was able to get me on the books and came out to assess the damage and take moisture test readings and photos. She then submitted all of this to my homeowners insurance. Once everything was approved her team came out to do the water remediation. Caesar & Francisco were great. They did a very thorough job prepping my place with floor coverings and dust barriers before beginning the actual demo. They were very detailed in getting everything remediated properly while keeping things in my condo as clean as possible. Jitka and her crew were all very nice, professional, and kept you apprised of all the steps. If you ever have damage to your property I would highly recommend SERVPRO Malibu and Jitka!

Amy DeVoe
Hollywood

SERVPRO Malibu is a well-run, professional business. We had major water damage in our kitchen, and the team from SERVPRO came in, assessed the situation, worked with our insurance carrier, and cleaned up the mess. Jitka Stanley was communicative throughout the process, giving me information about what to expect

Philip Kamins
Brentwood

An impressive company in every way: immediately responsive, kind, concerned, dedicated, thorough and professional. Great management, great teams of workers.

Ilene Amy Berg
Sherman Oaks

Jitka and her crew are AWESOME! SERVPRO came to my rescue twice this year. I had water intrusion once and then a few months later in another area. They assessed the damage and priced fairly. The second time they returned. They had to remove my floors, ceiling, drywall, damaged tiles, and furniture. They also neatly packed my belongings. They dried the areas of concern to prevent additional damage. Jitka was easy to communicate with and her crew worked in a timely manner and showed up promptly for all our scheduled meetings.

Look no more. SERVER Malibu is the winner.

M.V.
Pacific Palisades

The crew was amazing saved all our granite during demo. All their work was very professional and done quickly. Would use them again.

D.Mink
Pacific Palisades

Gustavo and his assistant were always on time. They left the area clean at the end of each day and they did a beautiful job. Our contractor can now rebuild the water damaged wall and fireplace

Josephine
Los Angeles

SERVPRO of Malibu/Topanga was excellent to deal with during these last couple of rain storms. My experience was great. Hopefully your experience will be just as good.

Michael C.
Pacific Palisades

SERVPRO was quick to respond to our interior flooding. Jitka set everything in motion. Her crew was polite, professional and neat. Excellent company!

Art N.
Brentwood

About Us

SERVPRO of Malibu/Topanga Canyon/Pacific Palisades is a family run business and owned, The Stanley family has been in the industry since 1984.

We specialize in the cleanup, mitigation, and restoration of residential and commercial properties. Our staff is handpicked and put through a series of interviews, background checks, and training so they are highly knowledgeable in property damage restoration. They are equipped with the competence to restore your property. Ongoing training is also mandatory and held at SERVPRO’s corporate training facility, as well as IICRC-industry certifications for continuing education. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Malibu/Topanga Canyon/Pacific Palisades.

Fire and Smoke Damage, Water Loss and Dehumidification, Mold and Mildew, Move Outs and Content Restoration, Graffiti Removal, Odor Identification and Deodorization, Carpet Repair and Cleaning, Bed Bugs and Mite Control.

We understand the stress, worry, fear, and anger that come with a loss and the disruption it causes in your life, home or business. Because customer service is our priority, we have a dedicated member of our team go to each job and spend time with the clients. This allows them to vent and process their loss. By giving them the extra attention they allow the job to be relatively stress free, and makes for a smooth and more efficient process for all parties. Our company is dedicated to the well being of our clients. We will walk all jobs with customer upon completion and allow them to overview results. Our Emergency Service response is one hour or less for arrival time. We will quote all services to be offered prior to beginning work. Our technicians will take digital photos of areas affected and present them to the customer or involved insurance adjuster. Our goal is to minimize the interruption and quickly make it "Like it never even happened."

Jitka Stanley
Jitka Stanley
Owner of SERVPRO of Malibu / Topanga Canyon / Pacific Palisades

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.