SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Malibu / Topanga Canyon / Pacific Palisades

Our Google Reviews
(310) 456-2135
5.0
(82 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I was super concerned about the cost of my mold clean up since my insurance company was not covering it but you made it affordable and worked with me so I could fix it.

Thank you very much!

Dorothy P
Woodland Hills

They were there for me each step of the way. Their crew was amazing at holding my hand and walking me through all of the steps. I must have asked a thousand  questions and they were all answered with patience and understanding,

I hope I never need to use them again but if I do, it will be The Malibu Franchise.

Maria C
Oxnard

Jitka and her team at SERVPRO Malibu could not have been more knowledgeable and responsive! They went above and beyond to be sure our problem was handled promptly and effectively, and it was! Many thanks to Jitka and her team!!

Robert Resnick
Pacific Palisades

What a great staff. I called them for some help and even though it wasn't in their scope of work they got me the information I needed and didn't charge me a thing for their time! It's nice to know that they are there for you even when they aren't the right company for what you need. 

Shelby K
Pacific Palisades

I recently started working with the insurance broker's who work closely with Jitka and Kent and noticed right away how passionate they are with making sure their clients are taken care of. They have even stepped in to help one of the ladies in my office with her house water claim and she's said nothing but wonderful things about them!

Megan T
Oxnard

I know we were difficult to deal with but you all acted with class and patience.

Thank you! 

E.N.
Pacific Palisades

I had recently discovered a water/mold problem in my master bathroom. I called a mold treatment/testing company to come out first, and then took some random tests and gave me an estimate that had cost over $7000. I did not understand their inspection or what they said needed to be done so  I decided to get a second opinion and found SERVPRO of Malibu on Yelp. There is a reason they are highly rated.
I first worked with Angel who inspected thoroughly inspected the bathroom including going under the house to the crawl space. He then gave me an estimate for half of what the other company proposed and even did more work. They are incredibly professional and courteous and answered all my questions patiently and thoroughly. 
It's quite refreshing to work with someone that you can trust knowing that they have your interest in mind. I highly recommend them.

J Jackson
Topanga

I was beyond stressed out about my washing machine breaking and water everywhere. This crew made me feel safe and had me laughing before I knew it. Thank you for making me feel better and taking care of my home.

Irene G
Tarzana

On Cinco De Mayo at 6:00 pm, my toilet overflowed and I called Jitka and she had a crew at my house in 1 hour. On a holiday, nonetheless. If that is not AMAZING customer service I do not know what is!

Beth S
Topanga

I was super concerned about the cost of my mold clean up since my insurance company was not covering it but you made it affordable and worked with me so I could fix it.

Thank you very much!

Dorothy P
Woodland Hills

They were there for me each step of the way. Their crew was amazing at holding my hand and walking me through all of the steps. I must have asked a thousand  questions and they were all answered with patience and understanding,

I hope I never need to use them again but if I do, it will be The Malibu Franchise.

Maria C
Oxnard

Jitka and her team at SERVPRO Malibu could not have been more knowledgeable and responsive! They went above and beyond to be sure our problem was handled promptly and effectively, and it was! Many thanks to Jitka and her team!!

Robert Resnick
Pacific Palisades

What a great staff. I called them for some help and even though it wasn't in their scope of work they got me the information I needed and didn't charge me a thing for their time! It's nice to know that they are there for you even when they aren't the right company for what you need. 

Shelby K
Pacific Palisades

I recently started working with the insurance broker's who work closely with Jitka and Kent and noticed right away how passionate they are with making sure their clients are taken care of. They have even stepped in to help one of the ladies in my office with her house water claim and she's said nothing but wonderful things about them!

Megan T
Oxnard

I know we were difficult to deal with but you all acted with class and patience.

Thank you! 

E.N.
Pacific Palisades

I had recently discovered a water/mold problem in my master bathroom. I called a mold treatment/testing company to come out first, and then took some random tests and gave me an estimate that had cost over $7000. I did not understand their inspection or what they said needed to be done so  I decided to get a second opinion and found SERVPRO of Malibu on Yelp. There is a reason they are highly rated.
I first worked with Angel who inspected thoroughly inspected the bathroom including going under the house to the crawl space. He then gave me an estimate for half of what the other company proposed and even did more work. They are incredibly professional and courteous and answered all my questions patiently and thoroughly. 
It's quite refreshing to work with someone that you can trust knowing that they have your interest in mind. I highly recommend them.

J Jackson
Topanga

I was beyond stressed out about my washing machine breaking and water everywhere. This crew made me feel safe and had me laughing before I knew it. Thank you for making me feel better and taking care of my home.

Irene G
Tarzana

On Cinco De Mayo at 6:00 pm, my toilet overflowed and I called Jitka and she had a crew at my house in 1 hour. On a holiday, nonetheless. If that is not AMAZING customer service I do not know what is!

Beth S
Topanga

About Us

SERVPRO of Malibu/Topanga Canyon/Pacific Palisades is a family run business and owned, The Stanley family has been in the industry since 1984.

We specialize in the cleanup, mitigation, and restoration of residential and commercial properties. Our staff is handpicked and put through a series of interviews, background checks, and training so they are highly knowledgeable in property damage restoration. They are equipped with the competence to restore your property. Ongoing training is also mandatory and held at SERVPRO’s corporate training facility, as well as IICRC-industry certifications for continuing education. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Malibu/Topanga Canyon/Pacific Palisades.

Fire and Smoke Damage, Water Loss and Dehumidification, Mold and Mildew, Move Outs and Content Restoration, Graffiti Removal, Odor Identification and Deodorization, Carpet Repair and Cleaning, Bed Bugs and Mite Control.

We understand the stress, worry, fear, and anger that come with a loss and the disruption it causes in your life, home or business. Because customer service is our priority, we have a dedicated member of our team go to each job and spend time with the clients. This allows them to vent and process their loss. By giving them the extra attention they allow the job to be relatively stress free, and makes for a smooth and more efficient process for all parties. Our company is dedicated to the well being of our clients. We will walk all jobs with customer upon completion and allow them to overview results. Our Emergency Service response is one hour or less for arrival time. We will quote all services to be offered prior to beginning work. Our technicians will take digital photos of areas affected and present them to the customer or involved insurance adjuster. Our goal is to minimize the interruption and quickly make it "Like it never even happened."

Jitka Stanley
Jitka Stanley
Owner of SERVPRO of Malibu / Topanga Canyon / Pacific Palisades

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.