
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Hollywood Hills / Los Feliz
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Wow! Raffi was unbelievable! He came out to asses my situation and when he realized there was really nothing he could do for my problem, (after actually taking the time to identify the issue and offer possible solutions), he left without charging me a cent. This is a reputable person who I will recommend to anyone who has water damage issues. Thank you again Raffi for your time!
David Jessen
Thank you Raffi and the entire team at SERVPRO! Our building caught on fire and as you can imagine, it was an incredibly stressful situation. Raffi came in right away and provided so much personal care, professionalism and assistance throughout the entire process. He addressed my health concerns and accommodated my requests without batting an eye. Arlene and the rest of the team came in, carefully packed everything in my home, cleaned it on site, and returned it all exactly how they found it. I was amazed and impressed! It was a well oiled machine, thoughtfully coordinated and efficient. Thank you to everyone who made this experience easier every step of the way!
I am taking the time out of my schedule for the specific purpose of drawing attention to the exceptional service provided by one of your Franchises, SERVPRO of Hollywood Hills/Los Feliz. We are not strangers to reconstruction so were somewhat cynical having to face reconstruction after unexpected water damage to the entire first floor of our home. As unexpected as the damage was so was our experience with SERVPRO. From the first day to completion, the service was EXCEPTIONAL. The entire staff, crew, & service people were courteous and kind. They were understanding and patient, reliable & responsible. Every one of them went out of their way to make the situation as easy as possible for us under the circumstances. Everything was explained clearly and more importantly, carried out exactly as promised. We were extremely impressed with the way they all worked together, as a team, which I believe is a contributing factor why everything went so smoothly. We attribute this to Mr. Meroujan Kitsinian. The manner in which he directs his team and deals with situations is quite impressive. He seems to possess a special skill that allows him to extract the highest performance from his team. This is observable in his team’s response and the high quality of work they produce. We especially appreciated the immediate responses to our telephone calls and Mr. Kitsinian’s commitment to our project. Being able to lessen the impact of an unfortunate circumstance is truly EXCEPTIONAL. Thank you for your time and thank you for SERVPRO of Hollywood Hills/Los Feliz.
Great Job SERVPRO! Thank you, from all of us at Payless Shoe Source :)
Great service and communication during the entire fire clean-up!
Had a mid day water leak emergency..... I called these guys first since they came recommended from a friend, my call was answered on the first ring by a gentlemen named Rafi..... he immediately put my mind at ease and assured me his crew would arrive within an hour, just like clock work his crew arrived and took care of my water leak and all other necessary clean up and work.
Super professional and courteous, I will be using these guys and recommending them to everyone I know.
Hard to find honest and on time people to do work for you these days, these guys surpassed my expectations.
Thanks again.
Had a mid day water leak emergency..... I called these guys first since they came recommended from a friend, my call was answered on the first ring by a gentlemen named Rafi..... he immediately put my mind at ease and assured me his crew would arrive within an hour, just like clock work his crew arrived and took care of my water leak and all other necessary clean up and work.
Super professional and courteous, I will be using these guys and recommending them to everyone I know.
Hard to find honest and on time people to do work for you these days, these guys surpassed my expectations.
Thanks again.
We had a flood at my house late September due to a burst pipe underground. I contacted SERVPRO Hollywood Hills, and immediately Raffi came to my house and assessed the damage. Within hours Raffi and his amazing staff began to salvage my personal property and started the clean up process. Although dealing with the insurance was a major hassle, however SERVPRO made the experience as pleasant as it could be!
I would not hesitate to refer them to anyone who needs their services!
I wish I can give them 10 Stars! Nothing but positive things to say about the crew from SERVPRO Hollywood Hills. our house suffered water damage from a recent rain storm and they responded immediately containing the damage and mitigating it. The supervisor Raffi is very knowledgeable and polite and was very thorough, professional and meticulous in his approach. I will highly recommend them to all my friends and family! They get the job done!!!!!
Wow! Raffi was unbelievable! He came out to asses my situation and when he realized there was really nothing he could do for my problem, (after actually taking the time to identify the issue and offer possible solutions), he left without charging me a cent. This is a reputable person who I will recommend to anyone who has water damage issues. Thank you again Raffi for your time!
David Jessen
Thank you Raffi and the entire team at SERVPRO! Our building caught on fire and as you can imagine, it was an incredibly stressful situation. Raffi came in right away and provided so much personal care, professionalism and assistance throughout the entire process. He addressed my health concerns and accommodated my requests without batting an eye. Arlene and the rest of the team came in, carefully packed everything in my home, cleaned it on site, and returned it all exactly how they found it. I was amazed and impressed! It was a well oiled machine, thoughtfully coordinated and efficient. Thank you to everyone who made this experience easier every step of the way!
I am taking the time out of my schedule for the specific purpose of drawing attention to the exceptional service provided by one of your Franchises, SERVPRO of Hollywood Hills/Los Feliz. We are not strangers to reconstruction so were somewhat cynical having to face reconstruction after unexpected water damage to the entire first floor of our home. As unexpected as the damage was so was our experience with SERVPRO. From the first day to completion, the service was EXCEPTIONAL. The entire staff, crew, & service people were courteous and kind. They were understanding and patient, reliable & responsible. Every one of them went out of their way to make the situation as easy as possible for us under the circumstances. Everything was explained clearly and more importantly, carried out exactly as promised. We were extremely impressed with the way they all worked together, as a team, which I believe is a contributing factor why everything went so smoothly. We attribute this to Mr. Meroujan Kitsinian. The manner in which he directs his team and deals with situations is quite impressive. He seems to possess a special skill that allows him to extract the highest performance from his team. This is observable in his team’s response and the high quality of work they produce. We especially appreciated the immediate responses to our telephone calls and Mr. Kitsinian’s commitment to our project. Being able to lessen the impact of an unfortunate circumstance is truly EXCEPTIONAL. Thank you for your time and thank you for SERVPRO of Hollywood Hills/Los Feliz.
Great Job SERVPRO! Thank you, from all of us at Payless Shoe Source :)
Great service and communication during the entire fire clean-up!
Had a mid day water leak emergency..... I called these guys first since they came recommended from a friend, my call was answered on the first ring by a gentlemen named Rafi..... he immediately put my mind at ease and assured me his crew would arrive within an hour, just like clock work his crew arrived and took care of my water leak and all other necessary clean up and work.
Super professional and courteous, I will be using these guys and recommending them to everyone I know.
Hard to find honest and on time people to do work for you these days, these guys surpassed my expectations.
Thanks again.
Had a mid day water leak emergency..... I called these guys first since they came recommended from a friend, my call was answered on the first ring by a gentlemen named Rafi..... he immediately put my mind at ease and assured me his crew would arrive within an hour, just like clock work his crew arrived and took care of my water leak and all other necessary clean up and work.
Super professional and courteous, I will be using these guys and recommending them to everyone I know.
Hard to find honest and on time people to do work for you these days, these guys surpassed my expectations.
Thanks again.
We had a flood at my house late September due to a burst pipe underground. I contacted SERVPRO Hollywood Hills, and immediately Raffi came to my house and assessed the damage. Within hours Raffi and his amazing staff began to salvage my personal property and started the clean up process. Although dealing with the insurance was a major hassle, however SERVPRO made the experience as pleasant as it could be!
I would not hesitate to refer them to anyone who needs their services!
I wish I can give them 10 Stars! Nothing but positive things to say about the crew from SERVPRO Hollywood Hills. our house suffered water damage from a recent rain storm and they responded immediately containing the damage and mitigating it. The supervisor Raffi is very knowledgeable and polite and was very thorough, professional and meticulous in his approach. I will highly recommend them to all my friends and family! They get the job done!!!!!
About Us
SERVPRO of Hollywood Hills/Los Feliz owned and operated by Raffi and Liz Kitsinian, is dedicated to providing top-quality restoration and cleaning services to both residential and commercial properties in the community. With a strong commitment to excellence, Raffi and Liz have brought a wealth of experience and passion for customer service.
With over 15 years of experience in restoration, Raffi and Liz Kitsinian bring unparalleled level of expertise and commitment to SERVPRO of Hollywood Hills/Los Feliz. They lead a skilled team equipped to manage fire, water, mold and biohazard restoration and remediation as well as specialized cleaning services for residential and commercial properties. As licensed general contractors, they not only handle emergency restoration but also offer full rebuild services to seamlessly restore properties to their original condition—or better—after damage has been mitigated.
With their extensive experience, Raffi and Liz understand the unique challenges that come with each project, enabling them to address issues swiftly, efficiently, and with meticulous attention to detail. Their commitment to using advanced techniques and equipment ensures every job is completed to the highest standards Their experience allows them to anticipate and address complex issues with speed and precision, ensuring quality results and minimal disruption for their clients. SERVPRO of Hollywood Hills/Los Feliz is known for its reliable 24/7 response, thorough attention to detail, and focus on using the latest equipment and techniques to restore properties to their pre-damage condition.
In addition to technical expertise, Raffi and Liz prioritize outstanding customer service, recognizing that restoration often involves stressful and unexpected circumstances. Their team is trained to handle each project with compassion and professionalism, guiding clients through each step of the process and ensuring clear communication throughout.
With their deep-rooted industry knowledge and a commitment to excellence, SERVPRO of Hollywood Hills/Los Feliz led by Raffi and Liz Kitsinian, stands as a trusted restoration partner in the community, dedicated to restoring peace of mind, one property at a time.