SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Hollywood Hills / Los Feliz
Our Google Reviews
(323) 667-3100
5.0
(48 reviews)

Service Areas

Hollywood Hills, CA | Los Feliz, CA | Hollywood, CA | Los Angeles, CA

Why Choose SERVPRO for Biohazard Cleaning Services?

At SERVPRO of Hollywood Hills, we understand that biohazard situations are dangerous and emotionally overwhelming. That’s why our team of certified professionals is ready to respond quickly, safely, and discreetly to handle any biohazard cleanup needs. We specialize in the removal and decontamination of hazardous materials, including bloodborne pathogens, trauma scenes, chemical spills, or sewage backups. Using industry-approved cleaning agents and advanced protective equipment, we ensure all affected areas are thoroughly sanitized and restored to a safe, livable condition. Our priority is your safety, comfort, and peace of mind. SERVPRO of Hollywood Hills is available 24/7 to help restore your property, and your sense of security, after a biohazard incident.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

My mother in law worked with Rafi, and had an exceptional experience! She mentioned their team was very professional, did a great job with the mold remediation provided, and overall impressed with the service delivery efforts. Thank you Rafi and team.

Joey Abram

I highly recommend SERVPRO of Hollywood Hills/Los Feliz. Raffi came to my home and helped resolve my mold issue quickly and for far less than I expected. What really stood out was his honesty, he did not try to oversell unnecessary services, which I really appreciated. Raffi and his team were professional, knowledgeable, and easy to work with throughout the process. I would absolutely recommend them to anyone in need of mold or other remediation services.

Raymond Fouladian

Raffi and his ServPro team was top notch from the get go! My partner and I were evacuees from the January 2025 fires and relocated five times. So blessed our house survived, recently returning home. The week before returning home we realized that aside from only two small side tables, the move back home would be physically daunting. Our insurance adjuster referred three contractors to assist us with our move. My calls to the alternate contractors immediately went to voicemail, but I immediately reached Raffi's assistant who was extremely courteous and efficient, asking for all the necessary information and very soon after, I received a call from Raffi. Despite the very short notice, Raffi was fortunately able to fit our move into his schedule. Raffi also provided me with several boxes, packing paper & tape in advance when he arrived for the initial walk-thru. And then when his team arrived in the day of the move, they were so quick packing up our entire 2-bedroom apartment and so careful as well with all our breakables and more precious items -- I've moved crisis country as well as to & from Asia, and never have I experienced such efficiency, proficiency, attention to being careful with breakable, precious items, so trustworthy and all with such amazing professionalism! And that includes the unpacking of all of our kitchen items, etc! Plus the crew was extremely friendly and easygoing, willing to go the extra mile, removing all manner of refuse from all the unpacking. I would highly recommend Raffi and his team for your next move and/or any of your remediation needs, they are the best of the best!

Veronica Eastling

Raffi and his team are the best! We've reached out to them on a few unfortunate occasions (roof leak, mold issue in bathroom, etc.) and they've always been extremely responsive, kind, efficient and helpful. They assess the situation, communicate well and with transparency, take care of the problem quickly, and all with reasonable pricing. Water intrusion, damage and mold are never fun but you can have peace of mind knowing Raffi is trustworthy and cares to help, he honestly goes the extra mile every time to ensure full satisfaction! I will always use them going forward and highly recommend them to anyone needing their services.

Parvin Parineh

I had an excellent experience working with Rafi and his team at Servpro of Hollywood. From the very first interaction, their customer service stood out—clear communication, fast response times, and a genuine effort to make a stressful water damage situation manageable. Joann, one of their managers, was especially professional and organized throughout the process. She made sure everything was explained clearly, timelines were followed, and no details were overlooked. It’s rare to find a team that combines strong technical knowledge with such a high level of care and professionalism. Their expertise in water damage mitigation and construction repair is obvious. The issue was handled efficiently, correctly, and with long-term results in mind—not shortcuts. The job was done right, and the follow-through was just as solid as the initial response. If you’re looking for a company you can truly trust for water damage restoration and construction work, Servpro of Hollywood delivers on every level. Highly recommended.

Barak Lock & Security Solutions LLC

Our home was not completely destroyed in the Pacific Palisades fire but it required both interior and exterior remediation. We used Servpro of Hollywood Hills/Los Feliz (Raffi Kitsinian - excellent!). We cannot recommend them highly enough. They were professional, informative and detailed orientated. They explained the process, provided a detailed estimate and delivered on time and budget. In fact, they went above and beyond what was expected of them. During the entire process there was never any issue that they did not address. As noted, we highly recommend them, especially Raffi. They did a fantastic job.

John Troll

Servpro assisted me with a restoration effort I needed. From start to finish they handled everything incredibly professionally and efficiently. Both the management team and on the ground team were excellent and communication was stellar. I highly recommend Raffi and his team!

Max Aaronson

Had an amazing experience with this Servpro and the owner himself immediately responded to a concern, and came out to my house in OC within 24 hours. He conducted some tests and gave his expert opinion right on the spot. I really appreciated his knowledge and service and they definitely have a lifetime customer with us.

CAG

Raffi and his team were my rocks after the Palisades fire in Southern California. My home remained standing with only mild structural damage, but every inch of it was marinated in smoke. An enormous, overwhelming amount of work was necessary to remediate and repair my home and its contents. I needed a company that had a broad array of skills to meet the many demands of the project. Equally as important, I needed a provider like Raffi who is honest and straightforward—because it’s really difficult to know what you should do and there is a lot of misinformation flying around after a fire. In addition to being extraordinarily capable and multi-talented, Raffi and his team were superb communicators, keeping me apprised every step of the way and available to me on a moment’s notice for any questions or to let me know about any unexpected developments. They also worked very closely with my insurer to be certain that required things were reimbursed. I am extremely fortunate to have found Raffi and the Team at Servpro and recommend them completely.

GG D

About Us

SERVPRO of Hollywood Hills / Los Feliz

Locally Owned. Nationally Backed. Here to Help® 24/7.

When disaster strikes your home or business, you need a restoration company you can trust—one that responds quickly, works professionally, and understands the urgency of getting life back to normal. At SERVPRO of Hollywood Hills / Los Feliz, we specialize in water, fire, and mold damage restoration throughout the greater Los Angeles area.

Owned and operated by Raffi and Liz Kitsinian, our franchise is deeply rooted in the Hollywood Hills, Los Feliz, and Central Los Angeles communities. With years of hands-on experience and a commitment to customer care, our team has earned a reputation for professionalism, integrity, and reliability.

Our Mission

Our mission is simple: to restore your property and peace of mind—quickly, safely, and completely.
Every loss is personal, and every situation unique. That’s why our IICRC-certified technicians treat each job with the same care and precision as if it were their own property. From the first emergency call to the final walkthrough, we guide our clients through every step of the restoration process.

Our Services

At SERVPRO of Hollywood Hills / Los Feliz, we provide a full range of cleanup and restoration services for residential and commercial properties:

  • Water Damage Restoration – Rapid water extraction, structural drying, and moisture control to prevent secondary damage.

  • Fire & Smoke Damage Restoration – Complete cleanup, odor removal, and rebuild services after fire or smoke events.

  • Mold Inspection & Remediation – Safe and thorough removal of mold with containment and air filtration to protect indoor air quality.

  • Storm & Flood Damage Cleanup – Fast response after heavy rain, wind, or storm events to minimize structural impact.

  • Commercial Cleaning & Restoration – Customized service plans for offices, retail spaces, property managers, and HOAs.

  • Construction & Reconstruction Services – From mitigation to rebuild, we handle projects from start to finish.

    We’re honored to serve the vibrant neighborhoods of:
    Hollywood Hills, Los Feliz, East Hollywood, and Greater Los Angeles.

    As a locally owned and operated SERVPRO franchise, we understand the unique needs of Southern California properties—from hillside homes to historic buildings—and we bring specialized expertise to every job.

    ?? Call us today
    ?? Visit: www.SERVPROhollywoodhillslosfeliz.com
    ?? Proudly serving Hollywood Hills, Los Feliz, and surrounding Los Angeles communities.

SERVPRO Flag
Raffi & Eliza Kitsinian

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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