Meet Our Team

As a Construction Project Manager, at SERVPRO Hollywood Hills/Los Feliz Joann Hermiz leads reconstruction projects with a focus on efficiency, quality, and clear communication. With a strong background in construction management and restoration, she oversee every stage of the process—from initial estimates and scheduling to subcontractor coordination and final project delivery.

Joann works closely with property owners, insurance adjusters, and our SERVPRO team to ensure each project runs smoothly and meets the highest standards. Known for her problem-solving skills and hands-on approach, Joann is dedicated to helping clients restore their homes and businesses quickly and with confidence.

As a Restoration Project Manager, at SERVPRO Hollywood Hills/Los Feliz, John Gamburian brings leadership, expertise, and a strong commitment to guiding projects from start to finish. With years of experience in restoration and project management, John coordinates teams, resources, and timelines to ensure every job is completed efficiently and with the highest level of quality.

John works directly with homeowners, business owners, and insurance representatives to provide clear communication and seamless project execution. His detail-oriented approach and problem-solving skills help clients feel supported and confident throughout the restoration process.

Dedicated to customer satisfaction, John takes pride in helping clients get back to normal after unexpected disruptions.

As a Restoration Technician at SERVPRO Hollywood Hills/Los Feliz, Luis, specializes in mitigating water, fire, mold damage and restoring properties to their preloss condition. With training in industry best practices and the latest restoration technology, he handles everything from water extraction and drying to monitoring moisture levels and ensuring thorough cleanup.

Known for a strong work ethic and attention to detail, Luis works closely with the team to deliver fast, reliable service when clients need it most. Whether responding to an emergency call or following through on the final steps of a restoration project,he is committed to providing exceptional care and peace of mind to homeowners and business owners alike.

As a Crew Chief at SERVPRO Hollywood Hills/Los Feliz, Alfonso plays a key role in helping property owners recover from water, fire, and mold damage. Trained in industry standards and safety protocols, he assists with cleanup, mitigation, and restoration to ensure every project is completed efficiently and with care.

Alfonso, is known for his strong work ethic, attention to detail, and dedication to providing excellent service in difficult situations. By working hands-on in the field, Alfonso helps bring comfort and peace of mind to clients during the restoration process.

As a Restoration Technician at SERVPRO Hollywood Hills/Los Feliz, Cristian is trained to handle water, fire, and mold damage with skill and care. With IICRC certification and hands-on field experience, he assists in every stage of the restoration process—from initial cleanup and mitigation to final project completion.

Known for his strong work ethic, reliability, and attention to detail, Cristian works closely with the team to ensure each job is done right. He takes pride in helping homeowners and businesses recover quickly and safely after unexpected damage.

As a Crew Chief at SERVPRO Hollywood Hills/Los Feliz Roberto leads restoration teams with expertise and precision, ensuring each project is handled safely and efficiently. IICRC certified in Water Damage Restoration, Applied Structural Drying, he applies industry best practices to deliver high-quality results on every job.

In this role, Roberto oversees technicians on-site, coordinates job progress, and communicates with clients to provide peace of mind throughout the restoration process. Known for his leadership, problem-solving skills, and commitment to customer satisfaction, Roberto takes pride in helping homes and businesses recover after water, fire, or mold damage.

As a Crew Chief at SERVPRO Hollywood Hills/Los Feliz, John combines technical expertise with strong leadership to ensure every restoration project runs smoothly from start to finish. IICRC certified and highly experienced in water, fire, and mold restoration, he leads jobsite teams with efficiency, precision, and a commitment to excellence.

John takes charge of coordinating daily operations, mentoring technicians, and maintaining direct communication with clients and project managers. Known for staying calm under pressure and finding solutions to complex challenges, he brings confidence and reassurance to property owners during times of crisis.

With a dedication to both quality workmanship and outstanding customer service, John plays a vital role in SERVPRO Hollywood Hills/Los Feliz reputation as the trusted leader in restoration.

Salvatore is a dedicated Restoration Technician at SERVPRO Hollywood Hills/Los Feliz, bringing energy, precision, and care to every project. IICRC certified in Water Damage Restoration / Fire & Smoke Restoration / Mold Remediation, he specialize in helping homes and businesses recover quickly after unexpected damage.

From water extraction and structural drying to fire cleanup and mold remediation, Salvatore takes pride in tackling tough jobs with a positive attitude and attention to detail. Known by both teammates and clients for his reliability and willingness to go the extra mile, Salvatore makes a stressful situation easier by ensuring every step of the restoration process is handled the right way.

Passionate about making a difference, Salvatore is proud to be part of the SERVPRO Hollywood Hills/Los Feliz team that helps restore comfort, safety, and peace of mind for the community.

As a Job File Coordinator at SERVPRO Hollywood Hills/Los Feliz, Wendy plays a critical role in keeping restoration projects organized and running smoothly. With a sharp eye for detail and strong organizational skills, she manages all project documentation, track job progress, and ensure accurate communication between clients, field teams, and project managers.

Wendy excels at coordinating schedules, verifying insurance paperwork, and maintaining compliance, making sure each project stays on track from start to finish. Known for her proactive approach and problem-solving mindset, Wendy keeps operations efficient while supporting both the field team and clients every step of the way.

By combining precision, communication skills, and dedication, Wendy helps SERVPRO Hollywood Hills/Los Feliz deliver seamless restoration services and outstanding customer experiences.

When disaster strikes, Marcos is on the front lines. As a Restoration Technician at SERVPRO Hollywood Hills/Los Feliz he combines technical expertise with a hands-on, problem-solving approach to bring homes and businesses back to life.

Known for staying calm under pressure and tackling challenges head-on,Marcos approaches every job with precision, efficiency, and a genuine care for the people affected. From water extraction and structural drying to fire damage cleanup, he ensures that every detail is handled correctly, every time.

Passionate about making a difference, Marcos thrives on helping clients recover quickly, turning stressful situations into smooth, reliable restoration experiences.

As the Office Manager at SERVPRO Hollywood Hills/Los Feliz, Marie is the organizational backbone of the team, ensuring that operations run smoothly and efficiently every day. With a keen eye for detail and exceptional leadership skills, she coordinates office processes, manage administrative tasks, and support both field teams and clients to create a seamless restoration experience.

Marie excels at keeping projects on track, handling scheduling, overseeing documentation, and ensuring compliance, all while fostering a positive and productive office environment. Known for her problem-solving mindset and ability to anticipate needs, Marie keeps the office running like a well-oiled machine—even during high-pressure restoration projects.

Dedicated to both the team and clients, Marie plays a critical role in delivering SERVPRO’s promise of fast, professional, and reliable service.

As the Owner of SERVPRO Hollywood Hills/Los Feliz, Liz Kitsinian oversees the financial, marketing, and business operations of the company, ensuring that every aspect of the business runs efficiently and strategically. With a sharp financial acumen, she manages budgets, monitors performance metrics, and ensures that resources are allocated effectively to support both field operations and growth initiatives.

On the marketing side, Liz leads brand development, community engagement, and lead generation efforts, leveraging both digital campaigns and local partnerships to strengthen SERVPRO’s presence and reputation. Her hands-on approach to business operations ensures seamless coordination between office administration, field teams, and client services.

Known for her leadership, strategic thinking, and commitment to excellence, Liz plays a pivotal role in driving SERVPRO Hollywood Hills/Los Feliz growth while maintaining the highest standards of service and customer satisfaction.

As Owner, Liz leads with energy, experience, and a no-nonsense approach to solving problems. Liz is passionate about creating results-driven solutions while keeping clients informed, confident, and cared for every step of the way.

Outside of restoration, she focuses on building a strong team culture and making a positive impact in the local community.