SERVPRO of Grays Harbor & Pacific Counties

I recently had a candle knocked over and all the wax spilled on my carpet !! I called SERVPRO and they immediately came to my home to look at the carpet, gave me an appraisal to remove the wax and clean the carpet. Came next day and did a fabulous job!! I’ve used SERVPRO for 25 years. Highly recommend them!

We had a water catastrophe and called SERVPRO this morning. They were there in less than a half hour! They got to work and told me they needed to pull up some flooring. I had my two year old granddaughter who wasn't feeling too great and I thought, "How am I going to pack up all of my hutch on such short notice??" But I didn't have to lift a finger! I took the grandbaby to lunch while Monica carefully packed all of my Memaw's dishes. I came back to a tidy stack of neatly labeled boxes! So grateful to the crew for coming to our rescue! Everyone was professional, careful, and kind. 5 stars!
Update:
I finished my SERVPRO experience yesterday. We ended up having to replace quite a bit in our home, which required the removal of almost everything in the house. Yesterday the truck brought back our belongings. As I was unpacking, I was very impressed by the care with which staff had packed things. I was worried about what to do with the enormous amount of boxes and paper, (every box was new and still in great shape except for the labeling) but I found out... SERVPRO re-purposes all of it! The staff was just as friendly and efficient as before. One thing I noticed when they were here at the beginning packing the house up... it was hot weather and I saw a lot of them had various drinks, which is good, you want to stay hydrated. When they left though, there was not one single empty bottle or even a bottle cap to be found on my property! Super professional! So my update is 5 more stars!

The way SERVPRO responded to our church's request for help was impressive! SERVPRO was called, Teresa arranged to have a crew stop by the day we called. Our situation was evaluated and a crew of six workers was sent out the next day.

All of the employees were friendly, courteous and hard working. I am so thankful they were able to clean our church. What a great company, if there ever was a need for their services again I would not hesitate to call them. 

Kevin from SERVPRO was very professional and efficient. I would recommend Kevin from SERVPRO for any of the services SERVPRO provides.  

Back in Dec 2017 my father's house caught fire and was completely ruined. I want to thank SERVPRO for contacting us immediately and making sure the home was not vandalized, that people did not wander through and get hurt leading to liability for our family and documenting all of the contents so that my family as able to obtain the best possible insurance claim reimbursement. Without them, we would have been lost. Thank you so much, Teresa and crew!

Bobby from SERVPRO was amazing! He was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service.

Bobby one of the leads from SERVPRO was professional and courtesy. Couldn't ask for anything better! I would highly recommend SERVPRO for any job!

We trust SERVPRO with any problems that we have! They are always helpful and professional and do a great job! Thanks SERVPRO!
From: Staff @ Seasons On 4th Avenue

The manager Teresa of this location is amazing! She helped me with an issue, kept her word and remained professional and friendly! I really appreciate upstanding people/employees of businesses! Your only as good as you workers they say- with that being said I would hire this company from this location!

I recently had a candle knocked over and all the wax spilled on my carpet !! I called SERVPRO and they immediately came to my home to look at the carpet, gave me an appraisal to remove the wax and clean the carpet. Came next day and did a fabulous job!! I’ve used SERVPRO for 25 years. Highly recommend them!

We had a water catastrophe and called SERVPRO this morning. They were there in less than a half hour! They got to work and told me they needed to pull up some flooring. I had my two year old granddaughter who wasn't feeling too great and I thought, "How am I going to pack up all of my hutch on such short notice??" But I didn't have to lift a finger! I took the grandbaby to lunch while Monica carefully packed all of my Memaw's dishes. I came back to a tidy stack of neatly labeled boxes! So grateful to the crew for coming to our rescue! Everyone was professional, careful, and kind. 5 stars!
Update:
I finished my SERVPRO experience yesterday. We ended up having to replace quite a bit in our home, which required the removal of almost everything in the house. Yesterday the truck brought back our belongings. As I was unpacking, I was very impressed by the care with which staff had packed things. I was worried about what to do with the enormous amount of boxes and paper, (every box was new and still in great shape except for the labeling) but I found out... SERVPRO re-purposes all of it! The staff was just as friendly and efficient as before. One thing I noticed when they were here at the beginning packing the house up... it was hot weather and I saw a lot of them had various drinks, which is good, you want to stay hydrated. When they left though, there was not one single empty bottle or even a bottle cap to be found on my property! Super professional! So my update is 5 more stars!