Meet Our Team
All it takes is one call to SERVPRO of Grays Harbor & Pacific Counties. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Bobby Stewart, team member at SERVPRO of Grays Harbor & Pacific Counties]()
Bobby Stewart
Bobby Stewart is a working toward becoming a Water Tech here at SERVPRO of Grays Harbor & Pacific Counties. He has been here for 8 months. He also is an Eagle Scout, Skateboarding leader and he has great management skills and is always willing to go above and beyond for everything he does.
![Allen Swaney , team member at SERVPRO of Grays Harbor & Pacific Counties]()
Allen Swaney
Allen has been a Production Technician at Grays Harbor & Pacific Counties since May 2022. His extensive background includes house painting, demolition, and rebuilding structures. Allen is keen on constantly learning new elements of the restoration industry, such as the use of power tools, the nuances of water and fire damage tasks, and general knowledge. He volunteered at Habitat for Humanity and joined the FEMA clean-up team at the 2015 Grays Harbor Flood. Allen is a member of the Wisemen 101 Motorcycle Club and loves riding his Harley Davidson. He also enjoys hanging out with friends, camping, fishing, spending time with his family, and, of course, his dogs.
![Anthony Gaidrich, team member at SERVPRO of Grays Harbor & Pacific Counties]()
Anthony Gaidrich
Anthony has been a Team Leader at SERVPRO of Grays Harbor & Pacific Counties since 2021. He is known as a hard worker who pays attention to detail. He resides in Central Park, where he loves playing with his son and daughter.
![Carol Brooke, team member at SERVPRO of Grays Harbor & Pacific Counties]()
Carol Brooke
Carol is a Production Technician at SERVPRO of Grays Harbor & Pacific Counties since 2021. She is a key crew member who is always willing to help. Carol hails from Hoquiam, where she enjoys most outdoor activities and helping her family.
![Johnathon Faulkner, team member at SERVPRO of Grays Harbor & Pacific Counties]()
Johnathon Faulkner
Johnathon has been working at SERVPRO of Grays Harbor & Pacific Counties since 2020 and is a Crew Chief. He helps with restoration and rebuilds and lives in Aberdeen with his daughter and son. Johnathon likes to fix trucks, cars and bikes.
![Jonah Showalter, team member at SERVPRO of Grays Harbor & Pacific Counties]()
Jonah Showalter
Jonah hails from Aberdeen and has been a mitigation technician at SERVPRO of Grays Harbor & Pacific Counties since 2023. His experience in framing and roofing adds relevance to his great efforts with our crew. Jonah enjoys fishing, building cars, and hanging out with his son.
![Kaden Cochran, team member at SERVPRO of Grays Harbor & Pacific Counties]()
Kaden Cochran
Kaden lives in Central Park and has been a Production Technician at SERVPRO of Grays Harbor & Pacific Counties since 2022. He is a hard worker and a strong team member who focuses on cleaning content, demolition, and assisting our customers. Kaden is a free spirit who talks and laughs a lot. He likes to exercise, cook, gamble, sing and play music.
![Timothy Jones , team member at SERVPRO of Grays Harbor & Pacific Counties]()
Timothy Jones
Tim has been a Lead Technician at SERVPRO of Grays Harbor & Pacific Counties since 2022. He is a vital part of our restoration crew, lives in Hoquiam, and, when not working, loves spending time with his son and daughter.
![Teresa Gran, team member at SERVPRO of Grays Harbor & Pacific Counties]()
Teresa Gran
I have been with SERVPRO since 2017, including several years at SERVPRO of Renton, where I gained experience in large-loss restoration and earned my AHERA certification. I love being part of SERVPRO because we help people through some of the most challenging times in their lives. Living in a small community makes it even more rewarding to assist those in need.
Outside of work, I enjoy riding motorcycles, quads, and side-by-sides.
![Donna Cota, team member at SERVPRO of Grays Harbor & Pacific Counties]()
Donna Cota
Reconstruction Team
![Jeff Sorenson, team member at SERVPRO of Grays Harbor & Pacific Counties]()
Jeff Sorenson
Reconstruction Team
What our
customers are saying
Servpro provides an amazing service to customers experiencing challenges created by water damage/flooding. Our basement water heater developed a slow water leak over time and spilled water everywhere unbeknownst to us and black mold developed by the time we caught the problem. One call to Servpro and this amazing company stepped in and has made a difficult (potentially catastrophic) situation feel as though it never happened! They have been walking us through the entire process of demolition, mold remediation and constructions, answering every questions we’ve asked and proactively working with our insurance company to find solutions. Their team is unbelievable and I’d HIGHLY recommend them to anyone experiencing a problem with water or fire.
After a serious sewer backup in the basement of our rental, Jennifer Gordon and her ServPro team, Alec and Kaden, were wonderful. They were compassionate, thorough, and took great care of our belongings. As someone with COPD, I especially appreciated their concern for my health and their willingness to go above and beyond. Highly recommend this team!
Great for both the mitigation and rebuild side of the project. The project managers at Servpro kept the insurance company and everyone else in communication which proved to be essential.
The people were extremely nice to deal with. I'm only giving 4 stars, however, because Servpro wasn't able to get the odor out of my area rug.
I am eternally grateful for their high quality of service over 2024 and 2025. They saved our home after a flood in more ways than I can describe. I spoke with Natasha often and she was always so calm and understanding. Thank you Natasha, Caden and Allen (sp?) for bringing kindness and peacefulness during the worst tragedy we have faced with our home. I highly recommend their services and will absolutely hire them for future project needs! Teresa has my list at the ready! Five stars out of five. Service was perfection from incident response, storage, pack back, duct cleaning and everything in between.
Tigrey of ServePro, Gray's Harbor & Pacific Counties worked very hard bring all the pieces together with my insurance, the vendors and builders to get my house put back together. She met my deadline and was very responsive to my calls/questions. I appreciate her work on our house so much. Many thanks Tigrey!!
Teresa was fantastic! (We liked the rest of the team too :) )
Servpro was very professional through my entire project. The staff did good work and everything went smoothly.
Tigrey and team were fantastic to work with for our rebuild. She was quick to help us when we had questions. I appreciate her warm personality and engagement!
About Us
Under the dynamic leadership of Paul and Amy Leavens, SERVPRO of Grays Harbor & Pacific Counties has flourished as a key player in a network of sister franchises across Washington. Our unique selling points, including the ability to respond rapidly to emergencies and our unwavering focus on serving the community, set us apart in the restoration industry.
Restoration Specialists for Every Occasion
Experience is one of our roster's greatest assets and a component of the culture we are building within our ranks to become a name you trust when things go wrong. Our technicians are trained and cross-certified in multiple facets of the industry, enabling them to handle various emergencies, from water and fire damage to mold remediation.
- AMRT – Mold Remediation
- WRT – Water Restoration
- FSRT – Fire and Smoke Cleanup
- Carpet Cleaning
- Structural Drying
- Biohazard Cleanup
Fast Disaster Response
After any emergency – every second counts. Like the boats traversing the Pacific Ocean shoreline or working within North Bay, we at SERVPRO know to be ready for anything. Disasters can be around any corner, with violent storms, frequent threats from the ocean, and the added possibility of household emergencies like burst pipes, fires, or mold growth. For this reason, we stay ready 24/7 to help. We are even a critical leg of SERVPRO’s Disaster Recovery Team, a multi-franchise crew of specialists capable of rapid response to regions of the country suffering from natural disasters.
Community-Focused Professionals
Despite spanning two counties with our restoration and recovery efforts, we are very active in the communities we serve and live in. We want to be a part of the good that Washington residents are doing throughout Grays Harbor and Pacific Counties and work to support local charities, sports programs, and awareness campaigns to improve the lives of those who call the area home.