About Us
SERVPRO of Grays Harbor & Pacific Counties is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Under the dynamic leadership of Paul and Amy Leavens, SERVPRO of Grays Harbor & Pacific Counties has flourished as a key player in a network of sister franchises across Washington. Our unique selling points, including the ability to respond rapidly to emergencies and our unwavering focus on serving the community, set us apart in the restoration industry.
Restoration Specialists for Every Occasion
Experience is one of our roster's greatest assets and a component of the culture we are building within our ranks to become a name you trust when things go wrong. Our technicians are trained and cross-certified in multiple facets of the industry, enabling them to handle various emergencies, from water and fire damage to mold remediation.
- AMRT – Mold Remediation
- WRT – Water Restoration
- FSRT – Fire and Smoke Cleanup
- Carpet Cleaning
- Structural Drying
- Biohazard Cleanup
Fast Disaster Response
After any emergency – every second counts. Like the boats traversing the Pacific Ocean shoreline or working within North Bay, we at SERVPRO know to be ready for anything. Disasters can be around any corner, with violent storms, frequent threats from the ocean, and the added possibility of household emergencies like burst pipes, fires, or mold growth. For this reason, we stay ready 24/7 to help. We are even a critical leg of SERVPRO’s Disaster Recovery Team, a multi-franchise crew of specialists capable of rapid response to regions of the country suffering from natural disasters.
Community-Focused Professionals
Despite spanning two counties with our restoration and recovery efforts, we are very active in the communities we serve and live in. We want to be a part of the good that Washington residents are doing throughout Grays Harbor and Pacific Counties and work to support local charities, sports programs, and awareness campaigns to improve the lives of those who call the area home.
Service Area
Certifications
- OSHA - 30-hour General and/or Construction Industry Training Program
- ECTP - Employee Certification Training Program
- IICRC Certified Firm
- WRT - Water Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- OCT - Odor Control Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- SCT - Subrogation Claims Training
- ASD - Applied Structural Drying Technician
What our
customers are saying
After a serious sewer backup in the basement of our rental, Jennifer Gordon and her ServPro team, Alec and Kaden, were wonderful. They were compassionate, thorough, and took great care of our belongings. As someone with COPD, I especially appreciated their concern for my health and their willingness to go above and beyond. Highly recommend this team!
Great for both the mitigation and rebuild side of the project. The project managers at Servpro kept the insurance company and everyone else in communication which proved to be essential.
The people were extremely nice to deal with. I'm only giving 4 stars, however, because Servpro wasn't able to get the odor out of my area rug.
I am eternally grateful for their high quality of service over 2024 and 2025. They saved our home after a flood in more ways than I can describe. I spoke with Natasha often and she was always so calm and understanding. Thank you Natasha, Caden and Allen (sp?) for bringing kindness and peacefulness during the worst tragedy we have faced with our home. I highly recommend their services and will absolutely hire them for future project needs! Teresa has my list at the ready! Five stars out of five. Service was perfection from incident response, storage, pack back, duct cleaning and everything in between.
Working with Servpro of Grays Harbor has been a pleasure as a sub-contractor, they keep us informed on any and all updates for the customers to deliver positive results for the homeowners.
Tigrey of ServePro, Gray's Harbor & Pacific Counties worked very hard bring all the pieces together with my insurance, the vendors and builders to get my house put back together. She met my deadline and was very responsive to my calls/questions. I appreciate her work on our house so much. Many thanks Tigrey!!
Teresa was fantastic! (We liked the rest of the team too :) )
Servpro was very professional through my entire project. The staff did good work and everything went smoothly.
Tigrey and team were fantastic to work with for our rebuild. She was quick to help us when we had questions. I appreciate her warm personality and engagement!