
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Rockingham and Augusta Counties
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Mike and Wanda are wonderful to work with! I am a local Property Manager. They answered my late night call on a holiday and had a crew here for a water leak within 30 minutes. We recently hired SERVPRO to remove heavy smoke odor from an apartment and they took care of everything. Highly recommend!
The technicians it came to my house were great. They came within two hours, very professional. I would highly recommend them.
After a supply line to a toilet burst and flooded all 3 floors of our home, SERVPRO (Brady) was here in less than 2 hours- on a weekend! Brady was excellent to work with and always kept us informed. He was here every day for over a week and was always polite and professional. Wyatt was here all week as well and was so courteous and informative. These guys made an otherwise awful situation something we were able to come out on the other side of with a great experience. I would highly recommend SERVPRO of Harrisonburg/Rockingham County. (Thank you to Hunter & Johnny too!!)
I highly recommend this company. Great people to work with and did professional work. Contacted them on a Saturday night and they were there first thing Sunday with their crew. Handled all matters with insurance.
Great group of people that really care about doing the best job for you- highly recommend!
I highly recommend this company. Great people to work with and did professional work. Contacted them on a Saturday night and they were there first thing Sunday with their crew. Handled all matters with insurance.
After having a fire and waterline break at my home on Feb 1st the insurance company contacted SERVPRO and they were there the next day working to clean up the water and dehumidifying my home. The guys were great and kept me informed of everything they were doing and worked over the next couple of days to fix everything. Would recommend them for water/fire damage to others.
This company saved my health! I had mold in my crawl space. They came to have a look and found that it was going to take some major landscaping and foundation work before they could begin their work. They walked me through the entire process, coming several times to check on my progress, and then come to do the cleanup and mold removal when the construction was done. It felt like family was there for me the entire time. I can't thank them enough for being there for me during a time that was very stressful. I highly recommend them for any situation! Just a good, honest, family business. Thanks, SERVPRO!
Oh my goodness, I developed a huge water leak from my bathroom to my kitchen. A bit panicked as I had never experienced anything like this. After calling my insurance company SERVPRO arrived within hours. They walked me thru the entire process. Trey and Ivory were so awesome, fun, kind, patient, and delivered exceptional customer service. They have a customer for life.
Mike and Wanda are wonderful to work with! I am a local Property Manager. They answered my late night call on a holiday and had a crew here for a water leak within 30 minutes. We recently hired SERVPRO to remove heavy smoke odor from an apartment and they took care of everything. Highly recommend!
The technicians it came to my house were great. They came within two hours, very professional. I would highly recommend them.
After a supply line to a toilet burst and flooded all 3 floors of our home, SERVPRO (Brady) was here in less than 2 hours- on a weekend! Brady was excellent to work with and always kept us informed. He was here every day for over a week and was always polite and professional. Wyatt was here all week as well and was so courteous and informative. These guys made an otherwise awful situation something we were able to come out on the other side of with a great experience. I would highly recommend SERVPRO of Harrisonburg/Rockingham County. (Thank you to Hunter & Johnny too!!)
I highly recommend this company. Great people to work with and did professional work. Contacted them on a Saturday night and they were there first thing Sunday with their crew. Handled all matters with insurance.
Great group of people that really care about doing the best job for you- highly recommend!
I highly recommend this company. Great people to work with and did professional work. Contacted them on a Saturday night and they were there first thing Sunday with their crew. Handled all matters with insurance.
After having a fire and waterline break at my home on Feb 1st the insurance company contacted SERVPRO and they were there the next day working to clean up the water and dehumidifying my home. The guys were great and kept me informed of everything they were doing and worked over the next couple of days to fix everything. Would recommend them for water/fire damage to others.
This company saved my health! I had mold in my crawl space. They came to have a look and found that it was going to take some major landscaping and foundation work before they could begin their work. They walked me through the entire process, coming several times to check on my progress, and then come to do the cleanup and mold removal when the construction was done. It felt like family was there for me the entire time. I can't thank them enough for being there for me during a time that was very stressful. I highly recommend them for any situation! Just a good, honest, family business. Thanks, SERVPRO!
Oh my goodness, I developed a huge water leak from my bathroom to my kitchen. A bit panicked as I had never experienced anything like this. After calling my insurance company SERVPRO arrived within hours. They walked me thru the entire process. Trey and Ivory were so awesome, fun, kind, patient, and delivered exceptional customer service. They have a customer for life.
About Us
Three owners, William Hall, Arthur Hall, and Jennifer Lolli, all add unique experience and knowledge to the oversight and management of a rapidly growing team of restoration professionals. The priority is and will continue to be customer satisfaction, exceeding the expectations of property owners during traumatic times of their life following water, fire, and storm damage events.
Experienced SERVPRO Professionals to Help
We commit to providing educated and experienced restoration professionals for the disasters that impact your life. We have our roster accredited in several facets of the restoration industry, such as:
- Water Restoration
- Applied Structural Drying
- Fire & Smoke Restoration
- Mold Remediation
- Carpet Cleaning
Reaching Out to Help in the Community
From local athletics with teams like the Dukes of James Madison University to high school programs, we are invested in the development of young people. As a reputable business in the area, we also appreciate the importance of our involvement in local charities, organizations, and awareness events designed to improve the lives of those less fortunate in Rockingham County and beyond.
Emergency Response for Large Losses
Because our area is home to massive institutions like James Madison University and historic districts like Downtown Harrisonburg, our team must arrive with the needed tools and equipment to manage large-loss events. Water and fire loss effects can spread rapidly through an open floor layout typical to office buildings, so we have trailered equipment like desiccant dehumidifiers to manage environmental moisture concerns as restoration continues.
We’re Faster To Any Size Disaster
Whether it is the historic Joshua Wilton House or the residences of more than 125,000 residents in the Harrisonburg statistical area, we must stay ready to help with disasters of all types and severities. Our commitment to a fast response is more than a catchy slogan but a driving element in our choices to mitigate damage in your home after emergencies and protect what matters most to our customers. We keep hundreds of mitigation and restoration tools stocked on vehicles to mobilize at the first notice of loss.
