Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Rockingham and Augusta Counties

Our Google Reviews
(540) 433-6100
4.7
(166 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup in Harrisonburg, VA

A sewage backup in your home or business is nobody’s idea of a fun day. SERVPRO of Rockingham and Augusta Counties is ready to step in, rolling up our sleeves to turn a messy situation into a manageable one.

Fast Response with Local Expertise

  • Prompt Action: We know Harrisonburg, VA, and understand that timing matters when dealing with sewage. Our team responds quickly to assess, contain, and begin cleanup.

  • Advanced Equipment: From industrial-grade pumps to specialized cleaning tools, we remove waste efficiently and safely.

  • Expert Techniques: We isolate affected areas, prevent cross-contamination, and restore your property using professional restoration methods.

Think of us as your neighbors with the know-how and determination to get things back in order. From older homes near James Madison University to local businesses in downtown Harrisonburg, we treat every property like our own.

Comprehensive Sewage Cleanup

  • Waste Removal – Quick and thorough extraction of contaminated water.

  • Surface Sanitization – Cleaning and disinfecting affected surfaces.

  • Odor Neutralization – Eliminating lingering sewage smells.

  • Content Protection – Safeguarding items during the cleanup process.

Sewage damage can leave more than visible mess—it can hide behind walls and flooring. SERVPRO of Rockingham and Augusta Counties restores your property and peace of mind, leaving it feeling “Like it never even happened.”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

After a supply line to a toilet burst and flooded all 3 floors of our home, SERVPRO (Brady) was here in less than 2 hours- on a weekend! Brady was excellent to work with and always kept us informed. He was here every day for over a week and was always polite and professional. Wyatt was here all week as well and was so courteous and informative. These guys made an otherwise awful situation something we were able to come out on the other side of with a great experience. I would highly recommend SERVPRO of Harrisonburg/Rockingham County. (Thank you to Hunter & Johnny too!!)

Maria M.
Harrisonburg

Trey and the 3 other guys that came were very nice and professional.

Sandi
Waynesboro

I was extremely impressed with the professionalism, knowledge, and excellent work ethic of the SERVPRO team.

Lisa T
Harrisonburg

Steve and his crew were professional and helpful. We were very pleased with their work and attitudes. Great job!

Ronald D
Harrisonburg

I found the workmanship, communication, and follow-through to be exceptional. Taylor's team was extraordinary-on time, on task, and both polite and courteous. While I hope that my friends don't ever go through something similar, I would be the first to recommend you guys!

Cara Meixner
Massanutten

You all are the best!!

Jack J
Harrisonburg

I just wanted to tell you what excellent, polite, professional people you have in your employ. The two gentlemen who came to my house were fine examples to anybody you serve. I, for one, am very pleased with your service and their courteous manner.

Judy G
Bridgewater

Very professional and knowledgeable. Accommodating to my scheduling needs. Project completed ahead of schedule, and completely to my satisfaction.

Kimberly
Waynesboro

Thank you for your quick response, Taylor and Joel were very polite, and professional. They explained the process, and saved our home from further damage!

Lucy D
Harrisonburg

About Us

At SERVPRO of Rockingham and Augusta Counties, we’re not just restoration experts—we’re your neighbors in Harrisonburg, VA. From water and fire to mold and storm damage, we step in with the right tools, training, and a hands-on approach to get your home or business back in shape quickly.

Local Expertise You Can Count On

  • Community-Focused: We know Harrisonburg inside and out—every historic home, downtown office, and neighborhood nook.

  • Full-Service Restoration: From initial assessment to complete reconstruction, we manage every step with precision.

  • Skilled Professionals: Our certified team uses industry-standard techniques and advanced equipment to tackle even the trickiest restoration challenges.

Think of us as the neighbors who roll up their sleeves. We treat every project with care, whether it’s a cozy home near James Madison University or a bustling local business. Our approach combines experience, empathy, and a touch of humor to make recovery smoother.

Your Partner in Peace of Mind

Disasters can be stressful, but SERVPRO of Rockingham and Augusta Counties delivers more than cleanup and repairs—we restore your space and your confidence. Our goal is simple: leave your property feeling “Like it never even happened,” so you can focus on living and working in Harrisonburg without worry.

William John & Arthur V. Hall, Jennifer A. Lolli
William John & Arthur V. Hall, Jennifer A. Lolli
Owners of SERVPRO of Rockingham and Augusta Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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