
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Rockingham and Augusta Counties
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Rockingham and Augusta Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I found the workmanship, communication, and follow-through to be exceptional. Taylor's team was extraordinary-on time, on task, and both polite and courteous. While I hope that my friends don't ever go through something similar, I would be the first to recommend you guys!
You all are the best!!
I just wanted to tell you what excellent, polite, professional people you have in your employ. The two gentlemen who came to my house were fine examples to anybody you serve. I, for one, am very pleased with your service and their courteous manner.
Very professional and knowledgeable. Accommodating to my scheduling needs. Project completed ahead of schedule, and completely to my satisfaction.
Thank you for your quick response, Taylor and Joel were very polite, and professional. They explained the process, and saved our home from further damage!
After a supply line to a toilet burst and flooded all 3 floors of our home, SERVPRO (Brady) was here in less than 2 hours- on a weekend! Brady was excellent to work with and always kept us informed. He was here every day for over a week and was always polite and professional. Wyatt was here all week as well and was so courteous and informative. These guys made an otherwise awful situation something we were able to come out on the other side of with a great experience. I would highly recommend SERVPRO of Harrisonburg/Rockingham County. (Thank you to Hunter & Johnny too!!)
Trey and the 3 other guys that came were very nice and professional.
I was extremely impressed with the professionalism, knowledge, and excellent work ethic of the SERVPRO team.
Steve and his crew were professional and helpful. We were very pleased with their work and attitudes. Great job!
I found the workmanship, communication, and follow-through to be exceptional. Taylor's team was extraordinary-on time, on task, and both polite and courteous. While I hope that my friends don't ever go through something similar, I would be the first to recommend you guys!
You all are the best!!
I just wanted to tell you what excellent, polite, professional people you have in your employ. The two gentlemen who came to my house were fine examples to anybody you serve. I, for one, am very pleased with your service and their courteous manner.
Very professional and knowledgeable. Accommodating to my scheduling needs. Project completed ahead of schedule, and completely to my satisfaction.
Thank you for your quick response, Taylor and Joel were very polite, and professional. They explained the process, and saved our home from further damage!
After a supply line to a toilet burst and flooded all 3 floors of our home, SERVPRO (Brady) was here in less than 2 hours- on a weekend! Brady was excellent to work with and always kept us informed. He was here every day for over a week and was always polite and professional. Wyatt was here all week as well and was so courteous and informative. These guys made an otherwise awful situation something we were able to come out on the other side of with a great experience. I would highly recommend SERVPRO of Harrisonburg/Rockingham County. (Thank you to Hunter & Johnny too!!)
Trey and the 3 other guys that came were very nice and professional.
I was extremely impressed with the professionalism, knowledge, and excellent work ethic of the SERVPRO team.
Steve and his crew were professional and helpful. We were very pleased with their work and attitudes. Great job!
About Us
Three owners, William Hall, Arthur Hall, and Jennifer Lolli, all add unique experience and knowledge to the oversight and management of a rapidly growing team of restoration professionals. The priority is and will continue to be customer satisfaction, exceeding the expectations of property owners during traumatic times of their life following water, fire, and storm damage events.
Experienced SERVPRO Professionals to Help
We commit to providing educated and experienced restoration professionals for the disasters that impact your life. We have our roster accredited in several facets of the restoration industry, such as:
- Water Restoration
- Applied Structural Drying
- Fire & Smoke Restoration
- Mold Remediation
- Carpet Cleaning
Reaching Out to Help in the Community
From local athletics with teams like the Dukes of James Madison University to high school programs, we are invested in the development of young people. As a reputable business in the area, we also appreciate the importance of our involvement in local charities, organizations, and awareness events designed to improve the lives of those less fortunate in Rockingham County and beyond.
Emergency Response for Large Losses
Because our area is home to massive institutions like James Madison University and historic districts like Downtown Harrisonburg, our team must arrive with the needed tools and equipment to manage large-loss events. Water and fire loss effects can spread rapidly through an open floor layout typical to office buildings, so we have trailered equipment like desiccant dehumidifiers to manage environmental moisture concerns as restoration continues.
We’re Faster To Any Size Disaster
Whether it is the historic Joshua Wilton House or the residences of more than 125,000 residents in the Harrisonburg statistical area, we must stay ready to help with disasters of all types and severities. Our commitment to a fast response is more than a catchy slogan but a driving element in our choices to mitigate damage in your home after emergencies and protect what matters most to our customers. We keep hundreds of mitigation and restoration tools stocked on vehicles to mobilize at the first notice of loss.
