SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Hanover, Goochland & Caroline

Service Areas

Mechanicsville, VA | Hanover County, VA | Caroline County, VA | Ashland, VA | Goochland County, VA | Ruther Glen, VA | Beaverdam, VA | Doswell, VA | Fort A.P. Hill Military Reservation, VA

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Thank you Paige and your awesome team for cleaning our carpets to keep my kiddos safe and healthy!! You guys are awesome and your hard work is so appreciated!

Ms. Ellett
Richmond

They were amazing! Easy to book, fast and friendly to deal with, and service was professional!

Ms. Rooke
Mechanicsville

SERVPRO of Hanover, Goochland & Caroline helped us when we did not know what to do first.  They have been so kind, professional and quick to help in any way.  They have been a blessing to our family during this very traumatic time.  Our entire house flooded and we had the best support system show up at our home to help us.

From the packing and moving team, to the office communication and to the water damage mitigation drying team - EVERYONE was a delight to work with.

Thank you to SERVPRO of Hanover, Goochland & Caroline for all their help with our house and belongings. 

Kathleen B.
Glen Allen

SERVPRO of Hanover, Goochland & Caroline came out to help us with our water loss recently.  Our entire building was affected by water damage.  They came in and explained what the extent of the damages were and how they could help us.

They came in and got to work right away.  They communicated well and worked with our Insurance Company to help us the process. 

They were quick to get out here to start their work and the crew that came out was courteous and very knowledgeable.

Thank you to SERVPRO of Hanover Goochland & Caroline for helping us with this water damage.

Jay
Mineral

SERVPRO of Hanover, Goochland and Caroline really helped me thru a difficult situation.  We had water damage to most of our home.  SERVPRO of Hanover, Goochland and Caroline's employees made a tough situation as easy as possible.  They were knowledgeable, friendly and quick to help us.  

The office staff was also very helpful in the billing and administrative portion.  I had never had an Insurance Claim in the past.  They walked me thru every step of the process.



Thank you SERVPRO of Hanover, Goochland and Caroline.

H. Webb
ASHLAND

The carpets are AMAZING!  Thank you for cleaning them before we moved into our home.

THANK YOU!

Anne Marie Glasscock
Glen Allen

I watch children and have 3 children of my own.  My chair, ottoman and couch have been through a lot.  After a major accident I called SERVPRO of Hanover, Goochland & Caroline for help. Raymond came and cleaned my chair, ottoman and couch.  They look and smell amazing!  Raymond and Paige come highly recommended!

Anne Marie Glasscock
Henrico

SERVPRO of Hanover, Goochland & Caroline was scheduled in our new home to provide extensive cleaning of our HVAC system infrastructure at the end of our 1 year warranty period. Billy, Kyle and & Leslie hit the ground running & performed with expert precision to methodically air duct clean our entire system of construction debris, dust & whatever else was lurking inside. The process took approx 4.5 hours to clean the supply, intake & return ducts with thorough cleaning of registers, grilles, fans, motors and all other mechanical components inside the unit. Leslie cut & fabricated quality access doors on segments of our duct system and sealed for future easy access. This company & team are exceptional! Thanks for the professional quality work! Hopefully, we will not need services in the future, but if emergency warrants, we will not hesitate to ring these folks up again.

Mr. Moore
Williamsburg

Thank you very much for your excellent work. Your workers are great!!!!

Mr. John Saunders
Richmond

Thank you Paige and your awesome team for cleaning our carpets to keep my kiddos safe and healthy!! You guys are awesome and your hard work is so appreciated!

Ms. Ellett
Richmond

They were amazing! Easy to book, fast and friendly to deal with, and service was professional!

Ms. Rooke
Mechanicsville

SERVPRO of Hanover, Goochland & Caroline helped us when we did not know what to do first.  They have been so kind, professional and quick to help in any way.  They have been a blessing to our family during this very traumatic time.  Our entire house flooded and we had the best support system show up at our home to help us.

From the packing and moving team, to the office communication and to the water damage mitigation drying team - EVERYONE was a delight to work with.

Thank you to SERVPRO of Hanover, Goochland & Caroline for all their help with our house and belongings. 

Kathleen B.
Glen Allen

SERVPRO of Hanover, Goochland & Caroline came out to help us with our water loss recently.  Our entire building was affected by water damage.  They came in and explained what the extent of the damages were and how they could help us.

They came in and got to work right away.  They communicated well and worked with our Insurance Company to help us the process. 

They were quick to get out here to start their work and the crew that came out was courteous and very knowledgeable.

Thank you to SERVPRO of Hanover Goochland & Caroline for helping us with this water damage.

Jay
Mineral

SERVPRO of Hanover, Goochland and Caroline really helped me thru a difficult situation.  We had water damage to most of our home.  SERVPRO of Hanover, Goochland and Caroline's employees made a tough situation as easy as possible.  They were knowledgeable, friendly and quick to help us.  

The office staff was also very helpful in the billing and administrative portion.  I had never had an Insurance Claim in the past.  They walked me thru every step of the process.



Thank you SERVPRO of Hanover, Goochland and Caroline.

H. Webb
ASHLAND

The carpets are AMAZING!  Thank you for cleaning them before we moved into our home.

THANK YOU!

Anne Marie Glasscock
Glen Allen

I watch children and have 3 children of my own.  My chair, ottoman and couch have been through a lot.  After a major accident I called SERVPRO of Hanover, Goochland & Caroline for help. Raymond came and cleaned my chair, ottoman and couch.  They look and smell amazing!  Raymond and Paige come highly recommended!

Anne Marie Glasscock
Henrico

SERVPRO of Hanover, Goochland & Caroline was scheduled in our new home to provide extensive cleaning of our HVAC system infrastructure at the end of our 1 year warranty period. Billy, Kyle and & Leslie hit the ground running & performed with expert precision to methodically air duct clean our entire system of construction debris, dust & whatever else was lurking inside. The process took approx 4.5 hours to clean the supply, intake & return ducts with thorough cleaning of registers, grilles, fans, motors and all other mechanical components inside the unit. Leslie cut & fabricated quality access doors on segments of our duct system and sealed for future easy access. This company & team are exceptional! Thanks for the professional quality work! Hopefully, we will not need services in the future, but if emergency warrants, we will not hesitate to ring these folks up again.

Mr. Moore
Williamsburg

Thank you very much for your excellent work. Your workers are great!!!!

Mr. John Saunders
Richmond

About Us

SERVPRO of Hanover, Goochland & Caroline, INC. understands the stress and worry that comes with any type of loss.  A fire or water damage can disrupt your everyday life in many ways. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."  We work with you and your families needs to get your life back to normal.

SERVPRO of Hanover, Goochland & Caroline INC. specializes in the Clean-up and Restoration of Residential and Commercial properties after a: fire/smoke damage, water damage, mold damage or bio-hazard clean-up. SERVPRO of Hanover, Goochland & Caroline INC. can also deodorize your home or business from any mal-odors from pets or nicotene.

Our staff is highly trained in any type of property damage clean-up. From our initial and on-going training at SERVPRO Corporate's training facility in Gallatin, Tennessee, to regular IICRC Industry Certifications and required continuing education courses.  Rest assured our staff is equipped with the knowledge and proper equipment to clean-up your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Hanover, Goochland & Caroline INC.

If you would like to schedule service for your home or business, please call today at (804)730-6788.

Serving you since 1967, SERVPRO is the Cleaning and Restoration Brand you know and trust.

David E. Butler, Alexis Paige McDowell
David E. Butler, Alexis Paige McDowell
Owners of SERVPRO of Hanover, Goochland & Caroline

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.