SERVPRO of Hanover, Goochland & Caroline

This place handled my problem really well I would recommend reaching out to them if you ever have water damage etc.

I had a dishwasher that decided to have a disastrous death by causing a leak that destroyed my floors. My insurance company called in ServPro, and I have to say these guys are the absolute best. As someone who works in the construction industry, I have some knowledge of how these things go. My initial contact was with Amy and I can say, she is the absolute best! She explained the entire process to me up front and what to expect, so there were no surprises. She called me within the hour after I got off the phone with my insurance adjuster. The very next day Chris and his crew came in and they were so professional and personable. I felt as if I were talking with a family member. They cleaned up after themselves, explained what they were doing as they were going along, and what the expectations were going forward. If I could give these guys 10 stars I would! I would highly recommend this location!!!

Servpro of Hanover/Goochland/Caroline restored the quality of air to our home in rapid speed. They were able to assess our needs and provide clean and safe air quality to our family. I’m truly grateful for their professional service and care. Thank you!!! I would highly recommend!!!

We had a flood in our bathroom & serv pro was very responsive and professional. They were so helpful but as such nice people it felt like my family was responding to help. Would recommend to anyone and everyone in need.

I love the staff at SERVPRO! Everyone there is so friendly and helpful. I highly recommend SERVPRO of Hanover, Goochland & Caroline.

I can't say enough about this company, their staff & the entire experience. I decided to work with them after our devastating house fire. They came with a seal of approval from USAA which is basically gold to me. I personally worked with Paige McDowell & her team. They came into what was left of my home & carefully began to comb through the rubble to find personal items they could clean & restore. I couldn't even stand to be in the home. It was traumatizing to see everything burned or damaged from the firehose water, not to mention the smell of smoke. Paige completely took over & handled it all. They returned so many items we never expected to see again. Everything was boxed up & packed superbly. I would HIGHLY recommend working with this company after a disaster or accident that needs Restoration. Thank you Paige!

I had some water damage in my utility room, a leak under the floor that had been going on for a while, and I was not even aware. I though we were going to have to replace some framing, but Servpro of Hanover came in, evaluated the situation and expertly set their equipment up and were able to dry all of the wet framing in a very reasonable amount of time. Thanks to their expertise we didn't have to replace any of the framing. On top of all that, their staff was polite, courteous, and very professional. Fantastic company to work with.

Servpro of Hanover, Goochland & Caroline helped my family when we needed help the most! We needed immediate assistance with our water damage as water trickled down our walls and onto the floor, due to a tree falling on our roof. Servpro of Hanover, Goochland & Caroline were there very quickly to assess the damage and come up with a plan of action to get the damage repaired. Our home looked good as new with friendly, reliable and professional assistance on our side the whole duration of the time. I would recommend this company as they are fair, professional, and great at what they do.