Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Southeast El Paso / Butterfield

Our Google Reviews
(915) 234-2679
4.9
(166 reviews)

Service Areas

El Paso, TX | Butterfield, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Southeast El Paso / Butterfield we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Service was prompt and very professional. Our service tech Carlos Martinez made sure everything was on time and informed us well in advance of all issues, thank you.

Jose Martinez
El Paso

I HAD A DENTAL EQUIPMENT MALFUNCTION WHICH RESULTED IN MY OFFICE FLOODING. WE CALLED SERVPRO AT BUTTERFIELD TRAIL, WHO PROMPTLY ANSWERED AND CAME WELL EQUIPPED WITH ALL THEY NEEDED TO SERVICE MY OFFICE. SO GRATEFUL FOR PROMPT, PROFESSIONAL SERVICE FROM ALL STAFF MEMBERS INVOLVED. I WANT TO ACKNOWLEDGE JOHN TREJO, CARLOS MARTINEZ, JOE HARRINGTON, DANNY RODRIGUEZ, ARNOLD, ADDY, BOBBY, CARLOS J. AND ZACH BROOME. THANK YOU AGAIN FOR YOUR KINDNESS, PROFESSONALISM, AND UNDERSTANDING WITH OUR SCHEDULE AND GETTING US UP AND RUNNING QUICKLY. WE LOOK FORWARD TO SUCCESSFULLY FINISHING THE REPAIRS OF MY DENTAL OFFICE. GREAT JOB EVERYONE!!!

John R
El Paso

The team came out after my water heater flooded my house in the early morning. The guys were quick to get here and start. After answering my questions I felt confident that the job was being done right. It has been relatively easy to get a hold of the team for updates and scheduling. 4 stars for the quick set up and response, 5 stars for the added customer service thus far.

Wyatt C
El Paso

Overall great service. Great staff and great fast service, very professional. 

Cynthia H.
El Paso

They mean business. Were on the scene immediately, tackled the big issue we had instantly. Outcome was beyond satisfaction. Their expertise was well welcomed. Highly Recommended!

Joseph M.
El Paso

SERVPRO removed mold from underneath the jacuzzi which was the result of a water leak. The task was intense but the employees Carlos Martinez and Danny Rodriguez were calm and dealt with the situation in a professional manner. As a homeowner it is always a difficult situation when you are trusting someone with your property. This team was diligent and kept me informed every step of the way. I would highly recommend!

Liliana Jaurrieta
El Paso

Carlos and his team were a god send they all had great attitudes and were very professional. They came quickly and helped us in our hour of need when over 80% of our house flooded!

Megan Wilson
El Paso

Carlos M was very professional. He worked in tandem with another technician to help solve our water damage issues. I would highly recommend Serve Pro for those experiencing water damage issues in their home or business.

Michaela Hudson
El Paso

Lance, Arnold, Eddie, and Danny work very hard. They didn’t stop till the job was done. They were very informative which helped us make choices. We enjoyed having them in our home!!! They saved our home! They are our rockstars! .

Janis H.
El Paso

Service was prompt and very professional. Our service tech Carlos Martinez made sure everything was on time and informed us well in advance of all issues, thank you.

Jose Martinez
El Paso

I HAD A DENTAL EQUIPMENT MALFUNCTION WHICH RESULTED IN MY OFFICE FLOODING. WE CALLED SERVPRO AT BUTTERFIELD TRAIL, WHO PROMPTLY ANSWERED AND CAME WELL EQUIPPED WITH ALL THEY NEEDED TO SERVICE MY OFFICE. SO GRATEFUL FOR PROMPT, PROFESSIONAL SERVICE FROM ALL STAFF MEMBERS INVOLVED. I WANT TO ACKNOWLEDGE JOHN TREJO, CARLOS MARTINEZ, JOE HARRINGTON, DANNY RODRIGUEZ, ARNOLD, ADDY, BOBBY, CARLOS J. AND ZACH BROOME. THANK YOU AGAIN FOR YOUR KINDNESS, PROFESSONALISM, AND UNDERSTANDING WITH OUR SCHEDULE AND GETTING US UP AND RUNNING QUICKLY. WE LOOK FORWARD TO SUCCESSFULLY FINISHING THE REPAIRS OF MY DENTAL OFFICE. GREAT JOB EVERYONE!!!

John R
El Paso

The team came out after my water heater flooded my house in the early morning. The guys were quick to get here and start. After answering my questions I felt confident that the job was being done right. It has been relatively easy to get a hold of the team for updates and scheduling. 4 stars for the quick set up and response, 5 stars for the added customer service thus far.

Wyatt C
El Paso

Overall great service. Great staff and great fast service, very professional. 

Cynthia H.
El Paso

They mean business. Were on the scene immediately, tackled the big issue we had instantly. Outcome was beyond satisfaction. Their expertise was well welcomed. Highly Recommended!

Joseph M.
El Paso

SERVPRO removed mold from underneath the jacuzzi which was the result of a water leak. The task was intense but the employees Carlos Martinez and Danny Rodriguez were calm and dealt with the situation in a professional manner. As a homeowner it is always a difficult situation when you are trusting someone with your property. This team was diligent and kept me informed every step of the way. I would highly recommend!

Liliana Jaurrieta
El Paso

Carlos and his team were a god send they all had great attitudes and were very professional. They came quickly and helped us in our hour of need when over 80% of our house flooded!

Megan Wilson
El Paso

Carlos M was very professional. He worked in tandem with another technician to help solve our water damage issues. I would highly recommend Serve Pro for those experiencing water damage issues in their home or business.

Michaela Hudson
El Paso

Lance, Arnold, Eddie, and Danny work very hard. They didn’t stop till the job was done. They were very informative which helped us make choices. We enjoyed having them in our home!!! They saved our home! They are our rockstars! .

Janis H.
El Paso

About Us

SERVPRO® of Southeast El Paso/Butterfield understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO® of Southeast El Paso/Butterfield specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO® of Southeast El Paso/Butterfield can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of Southeast El Paso/Butterfield.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO® is the cleaning and restoration brand you know and trust.

William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, Zachary R. Broome
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, Zachary R. Broome
Owners of SERVPRO of Southeast El Paso / Butterfield

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.