Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Southeast El Paso / Butterfield is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Our insurance contacted ServPro after I called them to report leaks in my ceiling after all the rain we had here in Las Cruces. Carlos Jimenez and Julio Ortega came out to check the water damage and to put a dehumidifier and some fans to start drying up the moisture. They came back the next day with Danny R. & Alyssa A. To start demolition. They all were polite, hardworking & knowledgeable. Carlos kept in touch with us daily to check on the progress. I highly recommend this group and hope whomever they send to do the repairs is as good of a team as these guys were.
(Translated by Google) Great job! Very clean and professional. Crew Chief: Carlos Jimenez Technicians: Eddie, Armando, and Vidal (Original) Muy buen trabajo! Muy limpio y profesional Crew chief: Carlos Jimenez Technicians:Eddie, Armando, and Vidal
He did an outstanding job. I really appreciate all his hard work and he really made me feel comfortable. I didn’t have to worry about safety or theft or any of that but I really appreciate his service. Lance Tomasich
The Servpro cleaning team provided excellent service to our home and were very attentive and detailed orientated. Thanks to Monica, Alyssa, Victor, Eddie, Danny, Christina and Bobby for your help and assistance throughout this process.
Isaac Heyward and his team Carlos Jimenez and Julio Ortega showed up and got to work asap. They are professional and knowledgeable. Through out the process they guided and informed us of all the steps and things to expect as we dealt with a water leak that destroyed multiple rooms in our home. They are ready with all the tools and technology needed to get the job done and will make you feel comfortable that what is being done is being done correctly.
Absolutely amazing team. Professional and diligent in their task. Came in and took care of everything to ensure my family is safe and headed in a good direction after water intrusion.
I had a great experience with SERVPRO, especially with Carlos Jimenez, the Crew Chief. Carlos provided excellent service, communication, and professionalism throughout the entire process. We had a pipe leak that flooded our bedrooms, bathrooms, closets, and living room. Carlos and his team—Eddie C., Mónica M., Cristina A., Armando N., and Julio O.—responded immediately, took control of the situation, and carefully assessed all the damage. It has now been a week, and they continue to work diligently to prevent mold and minimize further damage. Their dedication, responsiveness, and attention to detail have given us peace of mind during a very stressful situation. A huge thank you to Carlos and the entire team for their outstanding work and support. Highly recommended!
I would like to thank Carlos Jiménez and Danny Ramírez for their outstanding work and professionalism!!
Josh and Monica did an amazing job at explaining the process and being extremely quick at their job. We will definitely continue to call on Servpro!
